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aperkins
2014-12-23, 17:27
I have 2 recurring errors reported in the event log I cannot resolve. (Attached)
Running Home edition v 2.4

Please advise on some things to check to fix this on Windows 7 Ultimate.

Thanks
A

Zenobia
2014-12-24, 04:00
This is a page on event id 7000:
http://social.technet.microsoft.com/wiki/contents/articles/13506.event-id-7000-service-start-failure.aspx

This is the page on Event 7009:
http://technet.microsoft.com/en-us/library/cc756342%28v=ws.10%29.aspx

In Event Viewer,you can highlight the text under General,then press CTL + C to copy it.If you wanted to do that with those errors,then paste them here it might make it easier. :)

aperkins
2014-12-24, 15:54
Thanks

Same data previously posted but from the copy button as requested.

This I believe is a SpyBot config problem & windows is just reporting it did not start the service in 30000 mS.
Does not help understanding why it did not start.



Log Name: System
Source: Service Control Manager
Date: 12/23/2014 11:40:59 AM
Event ID: 7000
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: alp-HomePC
Description:
The Spybot-S&D 2 Scanner Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2014-12-23T16:40:59.856210600Z" />
<EventRecordID>778651</EventRecordID>
<Correlation />
<Execution ProcessID="736" ThreadID="740" />
<Channel>System</Channel>
<Computer>alp-HomePC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">Spybot-S&amp;D 2 Scanner Service</Data>
<Data Name="param2">%%1053</Data>
</EventData>
</Event>

Log Name: System
Source: Service Control Manager
Date: 12/23/2014 11:40:59 AM
Event ID: 7009
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: alp-HomePC
Description:
A timeout was reached (30000 milliseconds) while waiting for the Spybot-S&D 2 Scanner Service service to connect.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Service Control Manager" Guid="{555908d1-a6d7-4695-8e1e-26931d2012f4}" EventSourceName="Service Control Manager" />
<EventID Qualifiers="49152">7009</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>0</Task>
<Opcode>0</Opcode>
<Keywords>0x8080000000000000</Keywords>
<TimeCreated SystemTime="2014-12-23T16:40:59.856210600Z" />
<EventRecordID>778650</EventRecordID>
<Correlation />
<Execution ProcessID="736" ThreadID="740" />
<Channel>System</Channel>
<Computer>alp-HomePC</Computer>
<Security />
</System>
<EventData>
<Data Name="param1">30000</Data>
<Data Name="param2">Spybot-S&amp;D 2 Scanner Service</Data>
</EventData>
</Event>

Zenobia
2014-12-25, 07:12
ann000 tried delayed start and the scanner service was able to start after setting that.You can follow their instructions here,to see if that might be helpful with yours. :)
http://forums.spybot.info/showthread.php?70844-AS-AV-off&p=460514&viewfull=1#post460514