My son downloaded a minecraft map and messed up his computer. I got rid of most of the viruses but spyware clear won't delete. I have done the whole control panel click uninstall and I click yes and it just doesn't do anything. I have restarted over and over and it won't disappear. I also can't get rid of pchotline. It's driving me nuts. Spybot isn't removing it either. I don't know much about this stuff but I'm trying. Any help would be great!! Thank you!
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Spyware clear. Can't uninstall it!!!
- Thread starter nrp1019
- Start date
shelf life
Emeritus
hi nrp1019,
You can get a download and post its log. We will use that as a starting point and go from there:
Please download Farbar Recovery Scan Tool and save it to your desktop
http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/
If your not sure which one to run; Download them both and try running each one. The compatible version will be the one that actually works.
Right-click on the FRST icon then click "Run as administrator"
When the tool opens click Yes to the disclaimer
Press the Scan Button.
When the scan is done, it will produce a log called FRST.txt in the same directory the tool was run from. Your Desktop.
Please copy and paste the log in your next reply.
The first time the tool is run it generates another log Addition.txt (also located on the desktop.)
Please copy/paste both logs: FRST.txt and addition.txt in your reply.
You can get a download and post its log. We will use that as a starting point and go from there:
Please download Farbar Recovery Scan Tool and save it to your desktop
http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/
If your not sure which one to run; Download them both and try running each one. The compatible version will be the one that actually works.
Right-click on the FRST icon then click "Run as administrator"
When the tool opens click Yes to the disclaimer
Press the Scan Button.
When the scan is done, it will produce a log called FRST.txt in the same directory the tool was run from. Your Desktop.
Please copy and paste the log in your next reply.
The first time the tool is run it generates another log Addition.txt (also located on the desktop.)
Please copy/paste both logs: FRST.txt and addition.txt in your reply.