Friday
2015-03-09, 16:32
The following instructions have been created to help you to get rid of "PU.PCFixSpeed" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
PU.PCFixSpeed claims to free up disk and memory space and to speed up the system performance. Once run it scans the system and shows registry errors. To fix the issues the user has to buy a license. During installation it offers to install further products by 'PCRx.com', 'Crawler, LLC' or 'Crawler Group, LLC', e.g. PU.PCTechHotline, PU.PCTechHotline or PU.SpywareClear.
Privacy Statement:
http://www.pcfixspeed.com/Legal/Privacy.aspx?lng=en
Links (be careful!):
: ttp://www.pcfixspeed.com/
: ttp://www.pcfixspeed.com/registrycleaner/productdetail.aspx
Removal Instructions:
Quicklaunch area:
Important: There are more quicklaunch items that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "PCFixSpeed" and pointing to "*.exe*".
Entries named "PCFixSpeed" and pointing to "?<$PROGRAMFILES>\PCFixSpeed\PCFixTray.exe? /startup".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$APPDATA>\PCFixSpeed\faq.htm".
The file at "<$PROGRAMFILES>\PCFixSpeed\unins000.dat".
The file at "<$PROGRAMFILES>\PCFixSpeed\unins000.msg".
Make sure you set your file manager to display hidden and system files. If PU.PCFixSpeed uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$APPDATA>\PCFixSpeed\News".
The directory at "<$APPDATA>\PCFixSpeed\Startup".
The directory at "<$APPDATA>\PCFixSpeed".
The directory at "<$COMMONAPPDATA>\PCFixSpeed\Backup".
The directory at "<$COMMONAPPDATA>\PCFixSpeed\Startup".
The directory at "<$COMMONAPPDATA>\PCFixSpeed".
The directory at "<$COMMONPROGRAMS>\PC Fix Speed".
The directory at "<$PROGRAMFILES>\PCFixSpeed\Update".
The directory at "<$PROGRAMFILES>\PCFixSpeed".
Make sure you set your file manager to display hidden and system files. If PU.PCFixSpeed uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{F7B34B38-02A6-44D5-B8CC-06EB3B8ACFC9}_is1" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\".
Delete the registry key "PCFixSpeed" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "PCFixSpeed" at "HKEY_LOCAL_MACHINE\Software\".
If PU.PCFixSpeed uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
PU.PCFixSpeed claims to free up disk and memory space and to speed up the system performance. Once run it scans the system and shows registry errors. To fix the issues the user has to buy a license. During installation it offers to install further products by 'PCRx.com', 'Crawler, LLC' or 'Crawler Group, LLC', e.g. PU.PCTechHotline, PU.PCTechHotline or PU.SpywareClear.
Privacy Statement:
http://www.pcfixspeed.com/Legal/Privacy.aspx?lng=en
Links (be careful!):
: ttp://www.pcfixspeed.com/
: ttp://www.pcfixspeed.com/registrycleaner/productdetail.aspx
Removal Instructions:
Quicklaunch area:
Important: There are more quicklaunch items that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "PCFixSpeed" and pointing to "*.exe*".
Entries named "PCFixSpeed" and pointing to "?<$PROGRAMFILES>\PCFixSpeed\PCFixTray.exe? /startup".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$APPDATA>\PCFixSpeed\faq.htm".
The file at "<$PROGRAMFILES>\PCFixSpeed\unins000.dat".
The file at "<$PROGRAMFILES>\PCFixSpeed\unins000.msg".
Make sure you set your file manager to display hidden and system files. If PU.PCFixSpeed uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$APPDATA>\PCFixSpeed\News".
The directory at "<$APPDATA>\PCFixSpeed\Startup".
The directory at "<$APPDATA>\PCFixSpeed".
The directory at "<$COMMONAPPDATA>\PCFixSpeed\Backup".
The directory at "<$COMMONAPPDATA>\PCFixSpeed\Startup".
The directory at "<$COMMONAPPDATA>\PCFixSpeed".
The directory at "<$COMMONPROGRAMS>\PC Fix Speed".
The directory at "<$PROGRAMFILES>\PCFixSpeed\Update".
The directory at "<$PROGRAMFILES>\PCFixSpeed".
Make sure you set your file manager to display hidden and system files. If PU.PCFixSpeed uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{F7B34B38-02A6-44D5-B8CC-06EB3B8ACFC9}_is1" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\".
Delete the registry key "PCFixSpeed" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "PCFixSpeed" at "HKEY_LOCAL_MACHINE\Software\".
If PU.PCFixSpeed uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.