Broken.one
2015-04-02, 05:53
Hello. I am a remote support technician. I do alot of work remotly for various clients who cannot afford full time IT staff. At least one per week I conduct some sort of Virus/Malware/Trojan/etc.. removal. I use a variety of ways to connect to my clients as my work environment is growing and evolving.
Here are my questions:
1) If I am installing and running Spybot using remote management software, is the local system account sufficient for installation? what about scans? I do have the ability to run processes as an Admin but I wanted to know what the recommendation was on this.
2) Is there any documentation on the setup of the INF files (used with /LOADINF flag)? Is there any documentation on silent installation scenarios for Spybot 2.0? I have seen alot for prior versions
3) What are the limits of the Technician license? It states 1 tech and an arbitrary number of computers.
Essential my end goal is to integrate my spy-bot license into a scripted event similar to the Tron Script (http://www.reddit.com/r/TronScript/). It is the necesarry spyware/malware element. I have items for the disk cleanup, MRT and MSERT scans can be scripted, as well as HitmanPro, McAfee stinger etc.. It would still only be used for a single support case at a time (i may purchase more if I need multiple threads).
I essentaily need to know where I can find information on the automated installation, scanning and removal. I did not have much luck when I ran
C:\Windows\Temp\Spybot2_License.exe /verysilent /suppressmsgboxes /log=C:\Programdata\RMM\Logs\ /noicons
This installed Spybot, but when I ran SpybotSD.exe /taskbarhide /autoupdate /autocheck /autofix /autoclose the scan seemed to never complete correctly.
Any assistance would be appreciated. Even if it is a link to a guide (i have been looking). Any documentation I find saves me hours.
P.S. -- Is there any way to specify a log file output location for a specific scan? (like the /log=flag on the installer.)
Thanks again.
Here are my questions:
1) If I am installing and running Spybot using remote management software, is the local system account sufficient for installation? what about scans? I do have the ability to run processes as an Admin but I wanted to know what the recommendation was on this.
2) Is there any documentation on the setup of the INF files (used with /LOADINF flag)? Is there any documentation on silent installation scenarios for Spybot 2.0? I have seen alot for prior versions
3) What are the limits of the Technician license? It states 1 tech and an arbitrary number of computers.
Essential my end goal is to integrate my spy-bot license into a scripted event similar to the Tron Script (http://www.reddit.com/r/TronScript/). It is the necesarry spyware/malware element. I have items for the disk cleanup, MRT and MSERT scans can be scripted, as well as HitmanPro, McAfee stinger etc.. It would still only be used for a single support case at a time (i may purchase more if I need multiple threads).
I essentaily need to know where I can find information on the automated installation, scanning and removal. I did not have much luck when I ran
C:\Windows\Temp\Spybot2_License.exe /verysilent /suppressmsgboxes /log=C:\Programdata\RMM\Logs\ /noicons
This installed Spybot, but when I ran SpybotSD.exe /taskbarhide /autoupdate /autocheck /autofix /autoclose the scan seemed to never complete correctly.
Any assistance would be appreciated. Even if it is a link to a guide (i have been looking). Any documentation I find saves me hours.
P.S. -- Is there any way to specify a log file output location for a specific scan? (like the /log=flag on the installer.)
Thanks again.