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ClaireR
2015-04-16, 17:06
I have unfortunately downloaded MyWay.com and I seem unable to get rid of it. I have purchased the Spybot Home cover and run it, I have uninstalled Mozilla Firefox and reinstalled it and I have upgraded my AVG antivirus cover and run that. What else can I do as it is still there? I am not very computer literate though I can follow instructions.

tashi
2015-04-16, 17:21
Hello ClaireR, :welcome:

In case you missed it please see the FAQ which includes guidelines for this forum and instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are the logs used in the preliminary analysis.

http://forums.spybot.info/showthread.php?t=288

Then start a new topic providing the logs requested so a volunteer analyst can advise. :)

Best regards.

ClaireR
2015-04-16, 22:15
Thank you. Hopefully I have followed the instructions and will attach the scan results to my new post.