Friday
2015-04-27, 10:36
The following instructions have been created to help you to get rid of "Ad.Jotzey" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
adware
bho
Description:
Ad.Jotzey is a browser add-on that displays advertisements and sponsored links.
Privacy Statement:
http://jotzey.net/support
Links (be careful!):
: ttp://jotzey.net
: ttp://jotzey.net/support
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\Jotzey\bin\JotzeyBAApp.dll".
The file at "<$PROGRAMFILES>\Jotzey\bin\plugins\Jotzey.BroStats.dll".
The file at "<$PROGRAMFILES>\Jotzey\bin\plugins\Jotzey.BrowserAdapterS.dll".
The file at "<$PROGRAMFILES>\Jotzey\bin\plugins\Jotzey.FFUpdate.dll".
The file at "<$PROGRAMFILES>\Jotzey\Jotzey.ico".
The file at "<$PROGRAMFILES>\Jotzey\Jotzeybho.dll".
The file at "<$PROGRAMFILES>\Jotzey\updateJotzey.exe".
Make sure you set your file manager to display hidden and system files. If Ad.Jotzey uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\Jotzey\bin\plugins".
The directory at "<$PROGRAMFILES>\Jotzey\bin".
The directory at "<$PROGRAMFILES>\Jotzey".
Make sure you set your file manager to display hidden and system files. If Ad.Jotzey uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{0eee4d6d-0a0a-4fae-8188-668c5d8f96d2}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{4e1ca9b1-c816-4b8a-bd4c-546fbc5008de}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{63a20a19-b1e6-4355-ab4c-28553af40ca2}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{63a20a19-b1e6-4355-ab4c-28553af40ca2}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{cdf368cb-6a2f-460a-8abf-51538de43dec}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{cdf368cb-6a2f-460a-8abf-51538de43dec}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "Jotzey" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "Jotzey" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall".
Delete the registry key "Update Jotzey" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "Update Jotzey" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "Update Jotzey" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
Delete the registry value "id" at "HKEY_CURRENT_USER\Software\Jotzey\".
Delete the registry value "iid" at "HKEY_CURRENT_USER\Software\Jotzey\".
Delete the registry value "is" at "HKEY_CURRENT_USER\Software\Jotzey\".
If Ad.Jotzey uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
adware
bho
Description:
Ad.Jotzey is a browser add-on that displays advertisements and sponsored links.
Privacy Statement:
http://jotzey.net/support
Links (be careful!):
: ttp://jotzey.net
: ttp://jotzey.net/support
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\Jotzey\bin\JotzeyBAApp.dll".
The file at "<$PROGRAMFILES>\Jotzey\bin\plugins\Jotzey.BroStats.dll".
The file at "<$PROGRAMFILES>\Jotzey\bin\plugins\Jotzey.BrowserAdapterS.dll".
The file at "<$PROGRAMFILES>\Jotzey\bin\plugins\Jotzey.FFUpdate.dll".
The file at "<$PROGRAMFILES>\Jotzey\Jotzey.ico".
The file at "<$PROGRAMFILES>\Jotzey\Jotzeybho.dll".
The file at "<$PROGRAMFILES>\Jotzey\updateJotzey.exe".
Make sure you set your file manager to display hidden and system files. If Ad.Jotzey uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\Jotzey\bin\plugins".
The directory at "<$PROGRAMFILES>\Jotzey\bin".
The directory at "<$PROGRAMFILES>\Jotzey".
Make sure you set your file manager to display hidden and system files. If Ad.Jotzey uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{0eee4d6d-0a0a-4fae-8188-668c5d8f96d2}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{4e1ca9b1-c816-4b8a-bd4c-546fbc5008de}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{63a20a19-b1e6-4355-ab4c-28553af40ca2}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{63a20a19-b1e6-4355-ab4c-28553af40ca2}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{cdf368cb-6a2f-460a-8abf-51538de43dec}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{cdf368cb-6a2f-460a-8abf-51538de43dec}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "Jotzey" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "Jotzey" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall".
Delete the registry key "Update Jotzey" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "Update Jotzey" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "Update Jotzey" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
Delete the registry value "id" at "HKEY_CURRENT_USER\Software\Jotzey\".
Delete the registry value "iid" at "HKEY_CURRENT_USER\Software\Jotzey\".
Delete the registry value "is" at "HKEY_CURRENT_USER\Software\Jotzey\".
If Ad.Jotzey uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.