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Keetza
2015-05-07, 17:14
Hi

I have Spybot - Search & Destroy+AV 2.4 on Windows 8.1

When I try to do an update, it says:

An error occurred during antivirus updates!

[00:00.000] [i] Update started...
[00:29.329] [i] Updating emalware.127...
[00:40.157] [i] Updating emalware.127...
[01:02.673] [i] Updating emalware.127...
[01:03.079] [-] Failed to download updated Spybot 2 antivirus signatures!
[01:03.079] [-] The antivirus update failed to download files!

The problem that I am trying to fix is that my browser keeps creating ads in tabs when I click on a page.

Here is the aswMBR log:
aswMBR version 1.0.1.2252 Copyright(c) 2014 AVAST Software
Run date: 2015-05-07 23:31:21
-----------------------------
23:31:21.357 OS Version: Windows x64 6.2.9200
23:31:21.357 Number of processors: 4 586 0x3C03
23:31:21.357 ComputerName: KEETZA-PC UserName: User
23:31:21.466 Initialize success
23:31:21.482 VM: initialized successfully
23:31:21.482 VM: Intel CPU BiosDisabled
23:37:06.823 AVAST engine defs: 15050700
23:37:19.745 The log file has been saved successfully to "C:\Users\User\Desktop\aswMBR.txt"


Please help me.

Regards,

Keetza

Zenobia
2015-05-08, 05:19
aswMBR logs aren't analysed in this forum.Since you say you're having problems with browser ads,I'll direct you to the malware forum.

Please read and follow this post first:
https://forums.spybot.info/showthread.php?288-quot-BEFORE-You-POST-quot-(Please-read-this-Procedure-Before-Requesting-Assistance)-Updated

This is the malware forum,you'd want to post in there,not here:
https://forums.spybot.info/forumdisplay.php?22-Malware-Removal

If you still have problems updating after you're all done in malware removal,then you can post back here,and I'll try to help with that. :)