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View Full Version : Slow Running Laptop, Battery Unable to Fully Charge (1/3)



lucasdv
2015-06-11, 03:19
Headline says it all. Processes keep running in the background; the battery only charges to 64% (unsure if related). Unfortunately, I had to use recovery disks to get to this point. It was dead; it barely booted to the main screen, and wiped out internet access and all recovery points. I didn't know what else to do, so ran the recovery disks. It still runs slow and clumsily. Help? I've only included 2 of the 3 logs requested (Addition and aswMBR); the FRST file was too long and wouldn't let me post it, even as a stand alone file. Can you provide any further instruction?

Additional scan result of Farbar Recovery Scan Tool (x64) Version:08-06-2015
Ran by Lucas at 2015-06-10 21:05:00
Running from C:\Users\Lucas\Downloads
Boot Mode: Normal
==========================================================


==================== Accounts: =============================

Administrator (S-1-5-21-3985410336-1880016297-3536184214-500 - Administrator - Disabled)
Guest (S-1-5-21-3985410336-1880016297-3536184214-501 - Limited - Disabled)
HomeGroupUser$ (S-1-5-21-3985410336-1880016297-3536184214-1006 - Limited - Enabled)
Lucas (S-1-5-21-3985410336-1880016297-3536184214-1005 - Administrator - Enabled) => C:\Users\Lucas

==================== Security Center ========================

(If an entry is included in the fixlist, it will be removed.)

AV: AVG AntiVirus 2015 (Enabled - Up to date) {4D41356F-32AD-7C42-C820-63775EE4F413}
AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
AS: AVG AntiVirus 2015 (Enabled - Up to date) {F620D48B-1497-73CC-F290-58052563BEAE}

==================== Installed Programs ======================

(Only the adware programs with "hidden" flag could be added to the fixlist to unhide them. The adware programs should be uninstalled manually.)

4500_G510gm_Help (x32 Version: 000.0.440.000 - Hewlett-Packard) Hidden
4500G510gm (x32 Version: 000.0.423.000 - Hewlett-Packard) Hidden
4500G510gm_Software_Min (x32 Version: 000.0.423.000 - Hewlett-Packard) Hidden
64 Bit HP CIO Components Installer (Version: 6.2.1 - Hewlett-Packard) Hidden
Adobe Flash Player 10 ActiveX (HKLM-x32\...\{B7B3E9B3-FB14-4927-894B-E9124509AF5A}) (Version: 10.0.32.18 - Adobe Systems, Inc.)
Adobe Flash Player 17 NPAPI (HKLM-x32\...\Adobe Flash Player NPAPI) (Version: 17.0.0.188 - Adobe Systems Incorporated)
Adobe Reader 9.1.2 (HKLM-x32\...\{AC76BA86-7AD7-1033-7B44-A91000000001}) (Version: 9.1.2 - Adobe Systems Incorporated)
Alps Pointing-device for VAIO (HKLM\...\{9F72EF8B-AEC9-4CA5-B483-143980AFD6FD}) (Version: - ALPS ELECTRIC CO., LTD.)
ArcSoft Magic-i Visual Effects 2 (HKLM-x32\...\{7BB90344-0647-468E-925A-7F69F7983421}) (Version: 2.0.1.85 - ArcSoft)
ArcSoft WebCam Companion 3 (HKLM-x32\...\{DE8AAC73-6D8D-483E-96EA-CAEDDADB9079}) (Version: 3.0.21.193 - ArcSoft)
AVG 2015 (HKLM\...\AVG) (Version: 2015.0.5961 - AVG Technologies)
AVG 2015 (Version: 15.0.4355 - AVG Technologies) Hidden
AVG 2015 (Version: 15.0.5961 - AVG Technologies) Hidden
BufferChm (x32 Version: 130.0.331.000 - Hewlett-Packard) Hidden
Compatibility Pack for the 2007 Office system (HKLM-x32\...\{90120000-0020-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
D3DX10 (x32 Version: 15.4.2368.0902 - Microsoft) Hidden
Destinations (x32 Version: 130.0.0.0 - Hewlett-Packard) Hidden
DeviceDiscovery (x32 Version: 130.0.372.000 - Hewlett-Packard) Hidden
DocMgr (x32 Version: 130.0.000.000 - Hewlett-Packard) Hidden
DocProc (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
Evernote (HKLM-x32\...\{F761359C-9CED-45AE-9A51-9D6605CD55C4}) (Version: 3.5.0.545 - Evernote Corp.)
Fax (x32 Version: 130.0.418.000 - Hewlett-Packard) Hidden
Google Chrome (HKLM-x32\...\Google Chrome) (Version: 43.0.2357.124 - Google Inc.)
Google Toolbar for Internet Explorer (HKLM-x32\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: 7.5.6227.252 - Google Inc.)
Google Toolbar for Internet Explorer (x32 Version: 1.0.0 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.2.183.13 - Google Inc.) Hidden
Google Update Helper (x32 Version: 1.3.27.5 - Google Inc.) Hidden
GPBaseService2 (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HP Customer Participation Program 13.0 (HKLM\...\HPExtendedCapabilities) (Version: 13.0 - HP)
HP Document Manager 2.0 (HKLM\...\HP Document Manager) (Version: 2.0 - HP)
HP Imaging Device Functions 13.0 (HKLM\...\HP Imaging Device Functions) (Version: 13.0 - HP)
HP Officejet 4500 G510g-m (HKLM\...\{E5083D57-D93F-404C-A91F-1C50D67C2BEB}) (Version: 13.0 - HP)
HP Officejet 6600 Basic Device Software (HKLM\...\{AEC699FC-F916-46A0-B15E-70EF1534AE93}) (Version: 25.0.619.0 - Hewlett-Packard Co.)
HP Officejet 6600 Product Improvement Study (HKLM\...\{019E79B5-67B4-4780-8D0C-836C607F19BA}) (Version: 25.0.619.0 - Hewlett-Packard Co.)
HP Smart Web Printing 4.5 (HKLM\...\HP Smart Web Printing) (Version: 4.5 - HP)
HP Solution Center 13.0 (HKLM\...\HP Solution Center & Imaging Support Tools) (Version: 13.0 - HP)
HP Support Solutions Framework (HKLM-x32\...\{FC3C2B77-6800-48C6-A15D-9D1031130C16}) (Version: 11.51.0049 - Hewlett-Packard Company)
HP Update (HKLM-x32\...\{912D30CF-F39E-4B31-AD9A-123C6B794EE2}) (Version: 5.005.002.002 - Hewlett-Packard)
HPProductAssistant (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
HPSSupply (x32 Version: 130.0.371.000 - Hewlett-Packard) Hidden
I.R.I.S. OCR (HKLM-x32\...\{CA6BCA2F-EDEB-408F-850B-31404BE16A61}) (Version: 12.3.4.0 - HP)
Intel(R) Graphics Media Accelerator Driver (HKLM\...\HDMI) (Version: 8.15.10.1892 - Intel Corporation)
Intel® Matrix Storage Manager (HKLM\...\{9068B2BE-D93A-4C0A-861C-5E35E2C0E09E}) (Version: - Intel Corporation)
Java(TM) 6 Update 17 (64-bit) (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F86416017FF}) (Version: 6.0.170 - Sun Microsystems, Inc.)
Java(TM) 6 Update 17 (HKLM-x32\...\{26A24AE4-039D-4CA4-87B4-2F83216017FF}) (Version: 6.0.170 - Sun Microsystems, Inc.)
Junk Mail filter update (x32 Version: 15.4.3502.0922 - Microsoft Corporation) Hidden
MarketResearch (x32 Version: 130.0.374.000 - Hewlett-Packard) Hidden
Media Gallery (HKLM-x32\...\{DD88F979-FA58-41AC-980C-A6E1A82B61D9}) (Version: 1.1.0.10210 - Sony Corporation)
Media Gallery (x32 Version: 1.1.0.10210 - Sony Corporation) Hidden
Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation)
Microsoft Office 2007 Service Pack 3 (SP3) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{6E107EB7-8B55-48BF-ACCB-199F86A2CD93}) (Version: - Microsoft)
Microsoft Office File Validation Add-In (HKLM-x32\...\{90140000-2005-0000-0000-0000000FF1CE}) (Version: 14.0.5130.5003 - Microsoft Corporation)
Microsoft Office Home and Student 2007 (HKLM-x32\...\HOMESTUDENTR) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office PowerPoint Viewer 2007 (English) (HKLM-x32\...\{95120000-00AF-0409-0000-0000000FF1CE}) (Version: 12.0.6612.1000 - Microsoft Corporation)
Microsoft Office Suite Activation Assistant (HKLM-x32\...\{E50AE784-FABE-46DA-A1F8-7B6B56DCB22E}) (Version: 2.9 - Microsoft Corporation)
Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 5.1.40416.0 - Microsoft Corporation)
Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM-x32\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation)
Microsoft SQL Server 2008 (HKLM-x32\...\Microsoft SQL Server 10 Release) (Version: - Microsoft Corporation)
Microsoft SQL Server 2008 Browser (HKLM-x32\...\{C688457E-03FD-4941-923B-A27F4D42A7DD}) (Version: 10.1.2531.0 - Microsoft Corporation)
Microsoft SQL Server 2008 Native Client (HKLM\...\{BBDE8A3D-64A2-43A6-95F3-C27B87DF7AC1}) (Version: 10.1.2531.0 - Microsoft Corporation)
Microsoft SQL Server 2008 Setup Support Files (HKLM-x32\...\{BA4DA261-CB60-4690-B202-44998DFC6986}) (Version: 10.1.2531.0 - Microsoft Corporation)
Microsoft SQL Server VSS Writer (HKLM\...\{0826F9E4-787E-481D-83E0-BC6A57B056D5}) (Version: 10.1.2531.0 - Microsoft Corporation)
Microsoft Visual C++ 2005 Redistributable (HKLM-x32\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 (HKLM\...\{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 (HKLM\...\{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM-x32\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation)
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM-x32\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation)
Microsoft Works (HKLM-x32\...\{67E03279-F703-408F-B4BF-46B5FC8D70CD}) (Version: 9.7.0621 - Microsoft Corporation)
MSXML 4.0 SP2 (KB954430) (HKLM-x32\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation)
MSXML 4.0 SP2 (KB973688) (HKLM-x32\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation)
Network64 (Version: 130.0.550.000 - Hewlett-Packard) Hidden
Oasis2Service 1.0 (HKLM-x32\...\{E50FC5DB-7CBD-407D-A46E-0C13E45BC386}) (Version: 1.0.0 - DDNi)
OCR Software by I.R.I.S. 13.0 (HKLM\...\HPOCR) (Version: 13.0 - HP)
PlayReady PC Runtime amd64 (HKLM\...\{BCA9334F-B6C9-4F65-9A73-AC5A329A4D04}) (Version: 1.3.0 - Microsoft Corporation)
PMB (HKLM-x32\...\{B6A98E5F-D6A7-46FB-9E9D-1F7BF443491C}) (Version: 5.0.00.10260 - Sony Corporation)
PMB VAIO Edition Guide (HKLM-x32\...\InstallShield_{88C252C8-A7EE-4B60-BF74-8E5919A8048F}) (Version: 1.0.00.09250 - Sony Corporation)
PMB VAIO Edition Guide (x32 Version: 1.0.00.09250 - Sony Corporation) Hidden
PMB VAIO Edition plug-in (Click to Disc) (HKLM-x32\...\InstallShield_{4DCEA9C1-4D6E-41BF-A854-28CFA8B56DBF}) (Version: 3.0.00.10160 - Sony Corporation)
PMB VAIO Edition plug-in (Click to Disc) (x32 Version: 3.0.00.10160 - Sony Corporation) Hidden
PMB VAIO Edition plug-in (VAIO Image Optimizer) (HKLM-x32\...\InstallShield_{1873FFC1-FDCB-47E1-B7C7-F418211E3530}) (Version: 1.0.00.10150 - Sony Corporation)
PMB VAIO Edition plug-in (VAIO Image Optimizer) (x32 Version: 1.0.00.10150 - Sony Corporation) Hidden
PMB VAIO Edition plug-in (VAIO Movie Story) (HKLM-x32\...\InstallShield_{B25563A0-41F4-4A81-A6C1-6DBC0911B1F3}) (Version: 2.0.00.10130 - Sony Corporation)
PMB VAIO Edition plug-in (VAIO Movie Story) (x32 Version: 2.0.00.10130 - Sony Corporation) Hidden
QuickBooks Financial Center (HKLM-x32\...\{0F962B79-D0DC-40D9-96BA-ED1355120CBA}) (Version: 1.30.0000 - Intuit Inc.)
Realtek High Definition Audio Driver (HKLM-x32\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5886 - Realtek Semiconductor Corp.)
Roxio Easy Media Creator 10 LJ (HKLM-x32\...\{537BF16E-7412-448C-95D8-846E85A1D817}) (Version: 10.3 - Roxio)
Scan (x32 Version: 13.0.0.0 - Hewlett-Packard) Hidden
Service Pack 1 for SQL Server 2008 (KB968369) (HKLM-x32\...\KB968369) (Version: 10.1.2531.0 - Microsoft Corporation)
Setting Utility Series (HKLM-x32\...\{A7DA438C-2E43-4C20-BFDA-C1F4A6208558}) (Version: 5.1.0.11200 - Sony Corporation)
Shop for HP Supplies (HKLM\...\Shop for HP Supplies) (Version: 13.0 - HP)
Skype Click to Call (HKLM-x32\...\{6D1221A9-17BF-4EC0-81F2-27D30EC30701}) (Version: 7.4.0.9058 - Microsoft Corporation)
Skype™ 7.5 (HKLM-x32\...\{24991BA0-F0EE-44AD-9CC8-5EC50AECF6B7}) (Version: 7.5.102 - Skype Technologies S.A.)
SmartWebPrinting (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
SmartWi Connection Utility (HKLM-x32\...\{9B5F85CA-90D4-4AFC-BB37-32477FD0D2B9}) (Version: 4.9.4.20091005.2246 - Sony)
SolutionCenter (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
Sony Home Network Library (HKLM-x32\...\{D03D02D8-AB64-4785-A48E-5AA8B0FB8C14}) (Version: 2.0.1.10160 - Sony Corporation)
Sony Home Network Library (x32 Version: 2.0.1.10160 - Sony Corporation) Hidden
Sql Server Customer Experience Improvement Program (x32 Version: 10.1.2531.0 - Microsoft Corporation) Hidden
Status (x32 Version: 130.0.373.000 - Hewlett-Packard) Hidden
Toolbox (x32 Version: 130.0.648.000 - Hewlett-Packard) Hidden
TrayApp (x32 Version: 130.0.376.000 - Hewlett-Packard) Hidden
Tweaking.com - Registry Backup (HKLM-x32\...\Tweaking.com - Registry Backup) (Version: 2.2.0 - Tweaking.com)
Update for 2007 Microsoft Office System (KB967642) (HKLM-x32\...\{91120000-002F-0000-0000-0000000FF1CE}_HOMESTUDENTR_{C444285D-5E4F-48A4-91DD-47AAAA68E92D}) (Version: - Microsoft)
VAIO Care (HKLM-x32\...\{36C5BBF0-E5BF-4DE1-B684-7E90B0C93FB5}) (Version: 5.0.3.11130 - Sony Corporation)
VAIO Content Metadata Intelligent Analyzing Manager (HKLM-x32\...\{4882EBF5-CA37-4EF4-BCB8-9B0E78B907D0}) (Version: 3.6.0.09250 - Sony Corporation)
VAIO Content Metadata Intelligent Analyzing Manager (x32 Version: 3.6.0.09250 - Sony Corporation) Hidden
VAIO Content Metadata Intelligent Network Service Manager (HKLM-x32\...\{4427F384-B5BE-4769-B7D0-C784FC321EB1}) (Version: 3.6.0.09080 - Sony Corporation)
VAIO Content Metadata Intelligent Network Service Manager (x32 Version: 3.6.0.09080 - Sony Corporation) Hidden
VAIO Content Metadata Manager Settings (HKLM-x32\...\{12D0BE8D-538C-4AB1-86DE-C540308F50DA}) (Version: 3.6.0.09240 - Sony Corporation)
VAIO Content Metadata Manager Settings (x32 Version: 3.6.0.09240 - Sony Corporation) Hidden
VAIO Content Metadata XML Interface Library (HKLM-x32\...\{291FB4BF-EEC7-4CF9-8469-F39ED1DBC4D8}) (Version: 3.6.0.09080 - Sony Corporation)
VAIO Content Metadata XML Interface Library (x32 Version: 3.6.0.09080 - Sony Corporation) Hidden
VAIO Content Monitoring Settings (HKLM-x32\...\{23825B69-36DF-4DAD-9CFD-118D11D80F16}) (Version: 2.4.1.09180 - Sony Corporation)
VAIO Content Monitoring Settings (x32 Version: 2.4.1.09180 - Sony Corporation) Hidden
VAIO Control Center (HKLM-x32\...\{72042FA6-5609-489F-A8EA-3C2DD650F667}) (Version: 4.1.0.10160 - Sony Corporation)
VAIO Data Restore Tool (HKLM-x32\...\{57B955CE-B5D3-495D-AF1B-FAEE0540BFEF}) (Version: 1.2.0.09150 - Sony Corporation)
VAIO Data Restore Tool (x32 Version: 1.2.0.09150 - Sony Corporation) Hidden
VAIO DVD Menu Data (HKLM-x32\...\{596BED91-A1D8-4DF1-8CD1-1C777F7588AC}) (Version: 2.0.00.09240 - Sony Corporation)
VAIO Entertainment Platform (HKLM-x32\...\{6B1F20F2-6321-4669-A58C-33DF8E7517FF}) (Version: 3.6.0.09150 - Sony Corporation)
VAIO Entertainment Platform (x32 Version: 3.6.0.09150 - Sony Corporation) Hidden
VAIO Event Service (HKLM-x32\...\{C7477742-DDB4-43E5-AC8D-0259E1E661B1}) (Version: 5.1.0.11040 - Sony Corporation)
VAIO Hardware Diagnostics (x32 Version: 3.9.1 - Sony Corporation) Hidden
VAIO Help and Support (HKLM-x32\...\{DB1C9CB7-DF65-4991-BD17-71BF9CD15BA0}) (Version: 10.00.1029 - Sony Corporation)
VAIO Media plus (HKLM-x32\...\{8DE50158-80AA-4FF2-9E9F-0A7C46F71FCD}) (Version: 2.0.1.10160 - Sony Corporation)
VAIO Media plus Opening Movie (HKLM-x32\...\{6BF03C88-C06A-48DC-B9A1-FE72B24E5FA9}) (Version: 2.0.0.07030 - Sony Corporation)
VAIO Messenger (HKLM-x32\...\VAIO Messenger) (Version: - DDNi)
VAIO Messenger (x32 Version: 1.0.0.0 - DDNi) Hidden
VAIO Movie Story Template Data (HKLM-x32\...\InstallShield_{6FA8BA2C-052B-4072-B8E2-2302C268BE9E}) (Version: 2.0.00.09240 - Sony Corporation)
VAIO Movie Story Template Data (x32 Version: 2.0.00.09240 - Sony Corporation) Hidden
VAIO OOBE and Startup Assistant (HKLM-x32\...\{1B500D37-E7CF-480B-8054-8A563594EC4E}) (Version: 2.00.1110 - Sony Corporation)
VAIO Original Function Settings (HKLM-x32\...\{A63E7492-A0BC-4BB9-89A7-352965222380}) (Version: 2.0.0.07010 - Sony Corporation)
VAIO Original Function Settings (x32 Version: 2.0.0.07010 - Sony Corporation) Hidden
VAIO Personalization Manager (HKLM-x32\...\{A95187EF-BCF4-4468-B501-C0BAB976ADD1}) (Version: 2.0.0.06220 - Sony Corporation)
VAIO Personalization Manager (x32 Version: 2.0.0.06220 - Sony Corporation) Hidden
VAIO Power Management (HKLM-x32\...\{803E4FA5-A940-4420-B89D-A8BC2E160247}) (Version: 5.0.0.11180 - Sony Corporation)
VAIO Quick Web Access (HKLM-x32\...\splashtop) (Version: 1.2.0.3 - Sony Corporation)
VAIO Quick Web Access (x32 Version: 1.2.0.3 - Sony Corporation) Hidden
VAIO Sample Contents (HKLM-x32\...\{547C9EB4-4CA6-402F-9D1B-8BD30DC71E44}) (Version: 1.1.0.09020 - Sony Corporation)
VAIO Survey (HKLM-x32\...\{34B37A74-125E-4406-87BA-E4BD3D097AE5}) (Version: 6.00.1028 - Sony Corporation)
VAIO Transfer Support (HKLM-x32\...\{5DDAFB4B-C52E-468A-9E23-3B0CEEB671BF}) (Version: 1.1.0.10200 - Sony Corporation)
VAIO Update 5 (HKLM-x32\...\{5BEE8F1F-BD32-4553-8107-500439E43BD7}) (Version: 5.0.0.10300 - Sony Corporation)
VAIO Wallpaper Contents (HKLM-x32\...\{D60F97EC-EF06-4E1E-B0D1-C2CBABA62FA3}) (Version: 2.0.0.06010 - Sony Corporation)
VAIO Window Organizer (HKLM-x32\...\{6D320CE8-79EB-4D45-8C6D-DEF74D84B49A}) (Version: 2.0.0.08280 - Sony Corporation)
VD64Inst (Version: 1.00.0000 - Roxio, Inc.) Hidden
Visual Studio 2012 x64 Redistributables (HKLM\...\{8C775E70-A791-4DA8-BCC3-6AB7136F4484}) (Version: 14.0.0.1 - AVG Technologies)
Visual Studio 2012 x86 Redistributables (HKLM-x32\...\{98EFF19A-30AB-4E4B-B943-F06B1C63EBF8}) (Version: 14.0.0.1 - AVG Technologies CZ, s.r.o.)
WebReg (x32 Version: 130.0.132.017 - Hewlett-Packard) Hidden
WIDCOMM Bluetooth Software (HKLM\...\{9E9D49A4-1DF4-4138-B7DB-5D87A893088E}) (Version: 6.2.1.500 - Broadcom Corporation)
Windows Driver Package - Broadcom Bluetooth (06/15/2009 6.2.0.9000) (HKLM\...\6B8550A319DDC8B17F35F4A89988705E4592349B) (Version: 06/15/2009 6.2.0.9000 - Broadcom)
Windows Driver Package - Broadcom Bluetooth (07/30/2009 6.2.0.9405) (HKLM\...\6B6B5E96843E55CF5CF8C7E45FB457F1FE642FF1) (Version: 07/30/2009 6.2.0.9405 - Broadcom)
Windows Driver Package - Broadcom HIDClass (07/28/2009 6.2.0.9800) (HKLM\...\3BA80AB4C7E9F8497C115C844953A3D4BEB84D21) (Version: 07/28/2009 6.2.0.9800 - Broadcom)
Windows Live Essentials (HKLM-x32\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation)
Windows Live Sync (HKLM-x32\...\{84EBDF39-4B33-49D7-A0BD-EB6E2C4E81C1}) (Version: 14.0.8089.726 - Microsoft Corporation)
Yahoo! Toolbar (HKLM-x32\...\Yahoo! Companion) (Version: - )

==================== Custom CLSID (Whitelisted): ==========================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== Restore Points =========================

01-06-2015 23:19:18 Windows Update
02-06-2015 00:02:01 Windows Update
02-06-2015 20:50:36 Windows Update
02-06-2015 23:47:47 Windows Update
02-06-2015 23:58:11 Windows Update
04-06-2015 03:00:44 Windows Update
05-06-2015 08:21:15 Windows Update
05-06-2015 08:31:52 Windows Update
05-06-2015 09:13:52 Installed HP Support Solutions Framework
07-06-2015 09:21:33 Windows Update
09-06-2015 00:55:25 Windows Update

==================== Hosts content: ===============================

(If needed Hosts: directive could be included in the fixlist to reset Hosts.)

2009-07-13 22:34 - 2009-06-10 17:00 - 00000824 ____A C:\Windows\system32\Drivers\etc\hosts

==================== Scheduled Tasks (Whitelisted) =============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

Task: {3D5BD59B-D179-4DD3-96FB-B09E66614112} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-06-02] (Google Inc.)
Task: {510AD694-1FDD-4D57-BCC1-56675C1D39E0} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe [2015-06-02] (Google Inc.)
Task: {879B4D37-1141-492E-B8D5-1B91AE30442C} - System32\Tasks\SONY\VAIO Update\VAIO Update 5 => C:\Program Files\Sony\VAIO Update 5\VAIOUpdt.exe [2009-10-30] (Sony Corporation)
Task: {9922714F-10D8-45DB-A981-C3D31B8BE566} - System32\Tasks\Sony\VAIO Survey => C:\Program Files (x86)\Sony\VAIO Survey\VAIO Sat Survey.exe [2009-10-26] ()
Task: {A7D6B047-6A72-4ED2-8F9E-9D79CC2267B0} - System32\Tasks\Sony\OOBESendInfo => C:\Program Files\Sony\First Experience\OOBESendInfo.exe [2009-11-05] ()
Task: {ACF8D49B-BA5F-4731-9633-149C8C0AB23B} - System32\Tasks\HPCustParticipation HP Officejet 6600 => C:\Program Files\HP\HP Officejet 6600\Bin\HPCustPartic.exe [2011-09-09] (Hewlett-Packard Co.)
Task: {BD3AE685-FF8E-4A78-A54A-BD8C405FE443} - System32\Tasks\Microsoft\Windows\Windows Activation Technologies\ValidationTask => C:\Windows\system32\Wat\WatAdminSvc.exe [2015-06-07] (Microsoft Corporation)
Task: {C3BC3316-F3E9-4E30-BDAC-BDAA956763B4} - System32\Tasks\SONY\VAIO Power Management\VPM Session Change => C:\Program Files\Sony\VAIO Power Management\SPMgr.exe [2009-11-18] (Sony Corporation)
Task: {CB283BDD-7CC8-452F-B5B7-2EB48AD79DC4} - System32\Tasks\SONY\VAIO Power Management\VPM Logon Start => C:\Program Files\Sony\VAIO Power Management\SPMgr.exe [2009-11-18] (Sony Corporation)
Task: {DBCE9C30-446E-4005-ABAF-7A652B36677F} - System32\Tasks\Sony\OOBEReminder => C:\Program Files\Sony\First Experience\OOBEFcdRegistration.exe [2009-11-05] (Sony Electronics, Inc.)
Task: {E6737B8A-42A1-483E-A397-F023BF77BB5A} - System32\Tasks\SONY\VAIO Power Management\VPM Unlock => C:\Program Files\Sony\VAIO Power Management\SPMgr.exe [2009-11-18] (Sony Corporation)
Task: {EA80D8A7-84A3-4821-9F68-08BCC1F5D75E} - System32\Tasks\VAIO Care => C:\Program Files\Sony\VAIO Care\VCsystray.exe [2009-10-19] (Sony Corporation)
Task: {EBF4AC4D-5968-4EFA-9DA4-6CEE4282394D} - System32\Tasks\VAIO Care Service => C:\Program Files\Sony\VAIO Care\VAIOCareService.exe [2009-10-21] (Sony Corporation)
Task: {EC557EFD-9452-456A-8EB0-AF938772A7AB} - System32\Tasks\Sony\Java Update => C:\Program Files\Java\jre6\bin\jusched.exe [2015-06-02] (Sun Microsystems, Inc.)
Task: {F49137B5-5E81-457F-AD86-F3C237E87B17} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2015-06-01] (Adobe Systems Incorporated)
Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe
Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files (x86)\Google\Update\GoogleUpdate.exe

==================== Loaded Modules (Whitelisted) ==============

2009-11-04 13:47 - 2009-11-04 13:47 - 00020992 _____ () C:\Program Files (x86)\DDNi\Oasis2Service 1.0\Oasis2Service.exe
2009-11-04 13:47 - 2009-11-04 13:47 - 00044544 _____ () C:\Program Files (x86)\DDNi\Oasis2Service 1.0\DdniCore.dll
2009-11-04 13:47 - 2009-11-04 13:47 - 00010240 _____ () C:\Program Files (x86)\DDNi\Oasis2Service 1.0\AppHelper.dll
2009-11-04 13:47 - 2009-11-04 13:47 - 00026624 _____ () C:\Program Files (x86)\DDNi\Oasis2Service 1.0\AspUpdate.dll
2009-11-04 13:47 - 2009-11-04 13:47 - 00764928 _____ () C:\Program Files (x86)\DDNi\Oasis2Service 1.0\Model.dll
2015-06-02 00:27 - 2009-10-05 16:57 - 00016384 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\CCP.exe
2015-06-02 00:27 - 2009-10-05 16:42 - 00161080 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\SmartWi.exe
2015-06-02 00:27 - 2009-10-05 16:42 - 00017920 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\ThirdPartyAppMgr.exe
2015-06-02 00:27 - 2009-10-05 16:42 - 00033792 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\PowerManager.exe
2015-06-02 00:54 - 2009-09-30 02:50 - 00238080 _____ () C:\Program Files\Sony\VAIO Care\ManagedVAIORecovery.dll
2015-06-02 00:54 - 2009-09-30 02:50 - 00075264 _____ () C:\Program Files\Sony\VAIO Care\VAIORecovery.dll
2015-06-02 00:54 - 2009-09-30 02:50 - 00069632 _____ () C:\Program Files\Sony\VAIO Care\Logging.dll
2015-06-02 00:54 - 2009-09-30 02:50 - 00028672 _____ () C:\Program Files\Sony\VAIO Care\VAIOCommon.dll
2015-06-02 00:54 - 2009-09-30 02:50 - 00206336 _____ () C:\Program Files\Sony\VAIO Care\OsServices.dll
2015-06-02 00:54 - 2009-09-30 02:50 - 00043008 _____ () C:\Program Files\Sony\VAIO Care\PluginFactory.dll
2015-06-02 00:54 - 2009-09-30 02:50 - 00043520 _____ () C:\Program Files\Sony\VAIO Care\XMLTools.dll
2015-06-02 00:54 - 2009-09-30 02:50 - 00059392 _____ () C:\Program Files\Sony\VAIO Care\VAIOInstallAppsDrivers.dll
2015-06-02 00:54 - 2009-09-30 02:50 - 00156160 _____ () C:\Program Files\Sony\VAIO Care\InstallDB.dll
2015-06-02 00:54 - 2009-09-30 02:50 - 00137216 _____ () C:\Program Files\Sony\VAIO Care\InstallationTools.dll
2015-06-02 00:54 - 2009-09-30 02:50 - 00024576 _____ () C:\Program Files\Sony\VAIO Care\VAIOUtility.dll
2015-06-02 01:02 - 2009-11-04 21:32 - 00010752 _____ () C:\Program Files (x86)\Sony\VAIO Event Service\VESBasePS.dll
2015-06-02 01:02 - 2009-11-04 21:32 - 00009728 _____ () C:\Program Files (x86)\Sony\VAIO Event Service\VESMgrSubPS.dll
2015-06-02 00:27 - 2009-10-05 16:42 - 00121856 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\SonyCommonLib.dll
2015-06-02 00:27 - 2009-10-05 16:42 - 00007680 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\DebugMsg.dll
2015-06-02 00:27 - 2009-10-05 16:42 - 00009728 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\Resources.dll
2015-06-02 00:27 - 2009-10-05 16:42 - 00015360 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\SharedInterfaces.dll
2015-06-02 00:27 - 2009-10-05 16:42 - 00018944 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\DictionaryLookup.dll
2015-06-02 00:27 - 2009-10-05 16:42 - 00011264 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\MessageXML.dll
2015-06-02 00:27 - 2009-10-05 16:42 - 00107008 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\DevicePanel.dll
2015-06-02 00:27 - 2009-10-05 16:42 - 00005120 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\SystemPowerDLL.dll
2015-06-02 23:40 - 2015-05-22 16:22 - 01281864 _____ () C:\Program Files (x86)\Google\Chrome\Application\43.0.2357.81\libglesv2.dll
2015-06-02 23:40 - 2015-05-22 16:22 - 00080712 _____ () C:\Program Files (x86)\Google\Chrome\Application\43.0.2357.81\libegl.dll
2015-06-02 00:27 - 2009-10-05 16:42 - 00005120 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\Kinoubi.Plugins.PluginManager.ThirdPartyApp.dll
2015-06-02 00:27 - 2009-10-05 16:42 - 00023040 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\Kinoubi.Plugins.PluginManager.Generic.dll
2015-06-02 00:27 - 2009-10-05 16:42 - 00027648 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\Kinoubi.Plugins.Plugin.BtPower.dll
2015-06-02 00:27 - 2009-10-05 16:42 - 00005120 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\Kinoubi.Plugins.Plugin.Generic.dll
2015-06-02 00:27 - 2009-10-05 16:42 - 00015360 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\Kinoubi.Plugins.Plugin.NativeWifiThirdPartyApp.dll
2015-06-02 00:27 - 2009-10-05 16:42 - 00011264 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\Kinoubi.Plugins.Plugin.TosBtThirdPartyApp.dll
2015-06-02 00:27 - 2009-10-05 16:42 - 00006656 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\Kinoubi.Plugins.Plugin.WlanPower.dll
2015-06-02 00:27 - 2009-10-05 16:42 - 00004608 _____ () C:\Program Files (x86)\Sony\SmartWi Connection Utility\Kinoubi.Plugins.PluginManager.Power.dll

==================== Alternate Data Streams (Whitelisted) =========

(If an entry is included in the fixlist, only the ADS will be removed.)


==================== Safe Mode (Whitelisted) ===================

(If an item is included in the fixlist, it will be removed from the registry. The "AlternateShell" will be restored.)


==================== EXE Association (Whitelisted) ===============

(If an entry is included in the fixlist, the registry item will be restored to default or removed.)


==================== Internet Explorer trusted/restricted ===============

(If an entry is included in the fixlist, it will be removed from the registry.)


==================== Other Areas ============================

(Currently there is no automatic fix for this section.)

HKU\S-1-5-21-3985410336-1880016297-3536184214-1005\Control Panel\Desktop\\Wallpaper -> C:\Users\Lucas\AppData\Roaming\Microsoft\Windows\Themes\TranscodedWallpaper.jpg
DNS Servers: 192.168.1.1

==================== MSCONFIG/TASK MANAGER disabled items ==

(Currently there is no automatic fix for this section.)


==================== FirewallRules (Whitelisted) ===============

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

FirewallRules: [{B6E9F8A6-D4DE-4F0F-B1DE-457C126425E5}] => (Allow) C:\Program Files (x86)\Windows Live\Messenger\msnmsgr.exe
FirewallRules: [{72985CB4-5FD7-4CCF-8B00-6C4191103D34}] => (Allow) svchost.exe
FirewallRules: [{32AB8DCB-C25A-4EEC-B99C-24C13C087974}] => (Allow) C:\Program Files (x86)\Windows Live\Sync\WindowsLiveSync.exe
FirewallRules: [{AE3F142B-7CDB-44A7-B616-8610987F8A44}] => (Allow) C:\Program Files (x86)\Windows Live\Contacts\wlcomm.exe
FirewallRules: [{9E72E463-7073-4146-BA00-286050A7C4B9}] => (Allow) LPort=2869
FirewallRules: [{B8CDDFA4-47F0-40DC-AABF-8521F2061E7B}] => (Allow) LPort=1900
FirewallRules: [{121DD56B-9F3C-4C79-9697-4830169C6276}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgnsa.exe
FirewallRules: [{6DEE54B0-C031-40A3-A11A-7A7E30750F5F}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgnsa.exe
FirewallRules: [{40C5E909-CDF9-4FB3-B34A-3B52CEF2695E}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgdiagex.exe
FirewallRules: [{A2EAD46A-E104-4072-B62D-D89EE43011F9}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgdiagex.exe
FirewallRules: [{C4D5492B-D7E9-4C32-A322-2FEDA3180EFD}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgmfapx.exe
FirewallRules: [{927D3A23-B5FF-4D10-98FB-7D3E32BC6B06}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgmfapx.exe
FirewallRules: [{E029D1B7-C942-46EA-839D-3A58B5C4E5F5}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgemca.exe
FirewallRules: [{7E374CA2-FCCD-4287-AA8E-CAB74299AA2C}] => (Allow) C:\Program Files (x86)\AVG\AVG2015\avgemca.exe
FirewallRules: [{4EE85184-DC7D-4922-9A57-0EEF2B8672A1}] => (Allow) C:\Program Files\HP\HP Officejet 6600\Bin\DeviceSetup.exe
FirewallRules: [{AFD3A0F0-F6CB-4F41-9CB6-45CA01D0540D}] => (Allow) C:\Program Files\HP\HP Officejet 6600\Bin\HPNetworkCommunicator.exe
FirewallRules: [{819187D6-0C25-49F8-8B5C-BBAB6851E470}] => (Allow) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
FirewallRules: [{0A619893-73C7-4C70-9BAC-CF8142A1209A}] => (Allow) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqste08.exe
FirewallRules: [{D1E5829D-17A5-415B-AF82-6163366705EE}] => (Allow) C:\Program Files (x86)\HP\Digital Imaging\bin\hpofxm08.exe
FirewallRules: [{B1F36614-D7F1-4931-862B-750E89D4F00D}] => (Allow) C:\Program Files (x86)\HP\Digital Imaging\bin\hposfx08.exe
FirewallRules: [{A61DEB2B-7B5F-4458-9BC9-CECB5C59CC2F}] => (Allow) C:\Program Files (x86)\HP\Digital Imaging\bin\hposid01.exe
FirewallRules: [{09585CFF-D629-4E44-91CA-0575A45A3420}] => (Allow) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqkygrp.exe
FirewallRules: [{4259769F-ED17-4C27-805D-30C2396D7F0D}] => (Allow) C:\Program Files (x86)\HP\Digital Imaging\bin\hpfccopy.exe
FirewallRules: [{DD05BCB3-22F4-4EC1-AEB8-7C02260DB61B}] => (Allow) C:\Program Files (x86)\HP\Digital Imaging\bin\hpzwiz01.exe
FirewallRules: [{F7569FB5-B0C8-4362-808C-90230AA8F9F6}] => (Allow) C:\Program Files (x86)\HP\Digital Imaging\bin\hpoews01.exe
FirewallRules: [{435503AE-FD13-4BBF-BB1E-A7B69E33C08B}] => (Allow) C:\Program Files (x86)\HP\Digital Imaging\bin\hpiscnapp.exe
FirewallRules: [{16825E98-41F4-42E1-AF9B-497F167AC160}] => (Allow) C:\Program Files (x86)\HP\Digital Imaging\bin\hpofxs08.exe
FirewallRules: [{0FD8ED29-1822-411C-B85B-2ABF6866EC60}] => (Allow) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqfxt08.exe
FirewallRules: [{CFF20ABB-93C1-4FB8-8C7E-8337B260B435}] => (Allow) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgplgtupl.exe
FirewallRules: [{1E499EAA-E1A2-4866-9550-43A562241B95}] => (Allow) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
FirewallRules: [{BA6CFA58-A2FA-44B1-8574-B943C41F1D82}] => (Allow) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqusgm.exe
FirewallRules: [{5239929E-50E6-4F4E-B60D-2F34BAD58B04}] => (Allow) C:\Program Files (x86)\HP\Digital Imaging\bin\hpqusgh.exe
FirewallRules: [{5E79CCCF-3D6E-4066-8859-2055C5538B8A}] => (Allow) C:\Program Files (x86)\HP\hp software update\hpwucli.exe
FirewallRules: [{11A5AE05-4240-429D-B03F-4469D54B48DE}] => (Allow) C:\Program Files (x86)\HP\digital imaging\smart web printing\smartwebprintexe.exe
FirewallRules: [{1404F871-FE05-4034-BB3C-67F64FCB963B}] => (Allow) C:\Program Files (x86)\Skype\Phone\Skype.exe
FirewallRules: [{F38017D2-D708-4D0C-A91F-7FAE25DDFA11}] => (Allow) C:\Program Files (x86)\Google\Chrome\Application\chrome.exe

==================== Faulty Device Manager Devices =============

Name: Officejet 6600
Description: Officejet 6600
Class Guid: {4d36e971-e325-11ce-bfc1-08002be10318}
Manufacturer: HP
Service:
Problem: : This device is disabled. (Code 22)
Resolution: In Device Manager, click "Action", and then click "Enable Device". This starts the Enable Device wizard. Follow the instructions.


==================== Event log errors: =========================

Application errors:
==================
Error: (06/10/2015 08:18:53 AM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (06/10/2015 08:18:52 AM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (06/10/2015 08:18:51 AM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (06/10/2015 08:18:50 AM) (Source: SideBySide) (EventID: 33) (User: )
Description: Activation context generation failed for "msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0"1".
Dependent Assembly msadctls,processorArchitecture="x86",type="win32",version="1.0.1801.0" could not be found.
Please use sxstrace.exe for detailed diagnosis.

Error: (06/10/2015 07:54:23 AM) (Source: VzCdbSvc) (EventID: 7) (User: )
Description: Failed to load the plug-in module. (GUID = {56F9312C-C989-4E04-8C23-299DEE3A36F5})(Error code = 0x80042019)

Error: (06/10/2015 07:54:23 AM) (Source: VzCdbSvc) (EventID: 7) (User: )
Description: Failed to load the plug-in module. (GUID = {48512A59-C8A5-4805-9048-23C9E4194BFA})(Error code = 0x80042000)

Error: (06/10/2015 07:51:55 AM) (Source: VzCdbSvc) (EventID: 7) (User: )
Description: Failed to load the plug-in module. (GUID = {56F9312C-C989-4E04-8C23-299DEE3A36F5})(Error code = 0x80042019)

Error: (06/10/2015 07:51:55 AM) (Source: VzCdbSvc) (EventID: 7) (User: )
Description: Failed to load the plug-in module. (GUID = {48512A59-C8A5-4805-9048-23C9E4194BFA})(Error code = 0x80042000)

Error: (06/09/2015 00:30:03 AM) (Source: Application Hang) (EventID: 1002) (User: )
Description: The program OOBEFcdRegistration.exe version 1.0.0.0 stopped interacting with Windows and was closed. To see if more information about the problem is available, check the problem history in the Action Center control panel.

Process ID: 1b8c

Start Time: 01d0a266c9c90717

Termination Time: 34

Application Path: C:\Program Files\Sony\First Experience\OOBEFcdRegistration.exe

Report Id: 1f5edcc1-0e60-11e5-bb3d-0024beb08c51

Error: (06/08/2015 11:40:39 PM) (Source: VzCdbSvc) (EventID: 7) (User: )
Description: Failed to load the plug-in module. (GUID = {56F9312C-C989-4E04-8C23-299DEE3A36F5})(Error code = 0x80042019)


System errors:
=============
Error: (06/10/2015 07:54:21 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.

Error: (06/10/2015 07:51:54 AM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.

Error: (06/08/2015 11:46:58 PM) (Source: Microsoft-Windows-WindowsUpdateClient) (EventID: 20) (User: NT AUTHORITY)
Description: Installation Failure: Windows failed to install the following update with error 0x80242016: Update for Internet Explorer 8 Compatibility View List for Windows 7 for x64-based Systems (KB2598845).

Error: (06/08/2015 11:44:45 PM) (Source: Service Control Manager) (EventID: 7023) (User: )
Description: The Windows Modules Installer service terminated with the following error:
%%16405

Error: (06/08/2015 11:40:36 PM) (Source: Service Control Manager) (EventID: 7009) (User: )
Description: A timeout was reached (30000 milliseconds) while waiting for the Roxio Upnp Server 10 service to connect.

Error: (06/08/2015 11:37:49 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The Intel(R) Matrix Storage Event Monitor service terminated unexpectedly. It has done this 1 time(s).

Error: (06/08/2015 11:37:47 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The VAIO Entertainment Database Service service terminated unexpectedly. It has done this 1 time(s).

Error: (06/08/2015 11:37:46 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The VAIO Event Service service terminated unexpectedly. It has done this 1 time(s).

Error: (06/08/2015 11:37:45 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The CamMonitor service terminated unexpectedly. It has done this 1 time(s).

Error: (06/08/2015 11:37:43 PM) (Source: Service Control Manager) (EventID: 7034) (User: )
Description: The PMBDeviceInfoProvider service terminated unexpectedly. It has done this 1 time(s).


Microsoft Office:
=========================

==================== Memory info ===========================

Processor: Intel(R) Core(TM)2 Duo CPU T6600 @ 2.20GHz
Percentage of memory in use: 50%
Total physical RAM: 3935.02 MB
Available physical RAM: 1942.77 MB
Total Pagefile: 7868.23 MB
Available Pagefile: 5234.51 MB
Total Virtual: 8192 MB
Available Virtual: 8191.84 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:454.66 GB) (Free:402.52 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows 7 or 8) (Size: 465.8 GB) (Disk ID: 92C3784F)
Partition 1: (Not Active) - (Size=11 GB) - (Type=27)
Partition 2: (Active) - (Size=100 MB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=454.7 GB) - (Type=07 NTFS)

==================== End of log ============================

aswMBR version 1.0.1.2252 Copyright(c) 2014 AVAST Software
Run date: 2015-06-10 09:18:06
-----------------------------
09:18:06.651 OS Version: Windows x64 6.1.7601 Service Pack 1
09:18:06.652 Number of processors: 2 586 0x170A
09:18:06.652 ComputerName: VAIO UserName:
09:18:07.817 Initialize success
09:18:07.822 VM: initialized successfully
09:18:07.824 VM: Intel CPU virtualization not supported
09:18:39.368 AVAST engine defs: 15061000
09:18:45.122 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IAAStorageDevice-1
09:18:45.126 Disk 0 Vendor: ST950032 0004 Size: 476940MB BusType: 3
09:18:45.131 Disk 1 \Device\Harddisk1\DR1 -> \Device\00000068
09:18:45.136 Disk 1 Vendor: RICOH 01 Size: 476940MB BusType: 0
09:18:45.141 Disk 2 \Device\Harddisk2\DR2 -> \Device\00000069
09:18:45.147 Disk 2 Vendor: RICOH 02 Size: 476940MB BusType: 0
09:18:45.311 Disk 0 MBR read successfully
09:18:45.317 Disk 0 MBR scan
09:18:45.327 Disk 0 Windows 7 default MBR code
09:18:45.346 Disk 0 Partition 1 00 27 Hidden NTFS WinRE NTFS 11262 MB offset 2048
09:18:45.367 Disk 0 Partition 2 80 (A) 07 HPFS/NTFS NTFS 100 MB offset 23066624
09:18:45.393 Disk 0 default boot code
09:18:45.421 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 465576 MB offset 23271424
09:18:45.546 Disk 0 scanning C:\Windows\system32\drivers
09:18:59.574 Service scanning
09:19:32.484 Modules scanning
09:19:32.495 Disk 0 trace - called modules:
09:19:32.554 ntoskrnl.exe CLASSPNP.SYS disk.sys ACPI.sys iaStor.sys hal.dll
09:19:32.564 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0xfffffa800578e060]
09:19:32.572 3 CLASSPNP.SYS[fffff880013ae43f] -> nt!IofCallDriver -> [0xfffffa8003cf3e40]
09:19:32.582 5 ACPI.sys[fffff88000efc7a1] -> nt!IofCallDriver -> \Device\Ide\IAAStorageDevice-1[0xfffffa8004733050]
09:19:33.808 AVAST engine scan C:\Windows
09:19:36.934 AVAST engine scan C:\Windows\system32
09:23:54.205 AVAST engine scan C:\Windows\system32\drivers
09:24:13.376 AVAST engine scan C:\Users\Lucas
09:26:59.374 AVAST engine scan C:\ProgramData
09:28:19.359 Disk 0 statistics 3568121/0/0 @ 6.35 MB/s
09:28:19.373 Scan finished successfully
09:28:41.032 Disk 0 MBR has been saved successfully to "C:\Users\Lucas\Desktop\MBR.dat"
09:28:41.041 The log file has been saved successfully to "C:\Users\Lucas\Desktop\aswMBR.txt"

ken545
2015-06-11, 19:32
:snwelcome:

You may need a new battery and or a charging unit for your laptop, the battery can be taken out fairly easy, just place your laptop face down and you will see the battery compartment , you just slide the lock and the battery comes right out, look up the numbers as far as the model and you can purchase one very cheaply on eBay in lieu of from the manufacturer. You can do the same thing with the charging unit, one of those is failing.

Right click on the FRST log and select add to a zip file, once its zipped just attach it to your next reply

lucasdv
2015-06-12, 05:57
:snwelcome:

You may need a new battery and or a charging unit for your laptop, the battery can be taken out fairly easy, just place your laptop face down and you will see the battery compartment , you just slide the lock and the battery comes right out, look up the numbers as far as the model and you can purchase one very cheaply on eBay in lieu of from the manufacturer. You can do the same thing with the charging unit, one of those is failing.

Right click on the FRST log and select add to a zip file, once its zipped just attach it to your next reply


I was afraid of needing a new battery, so thanks for confirming. Attached is the zip file (duh, I failed in thinking of that one!)

BTW: I'm going out of town until Sunday evening, so I won't be able to reply until then. Please keep my case open; I'll get back to you no later than Monday night (USA, EST).

Thanks!

ken545
2015-06-12, 13:12
Good Morning,

When you get the info on your battery give eBay a try to find one, I have replaced my battery on my laptop and also replaced them for my granddaughter and 3 other friends in the past few years and there all working fine, there new and somewhere around $30 or so, they will be well over a $100 at most manufactures sites.

Your logs look fine, not malware that I can see, see if you can run Malwarebytes and lets see if it finds anything

Download Malwarebytes' Anti-Malware (http://www.malwarebytes.org/mbam-download.php) to your desktop. <----------




Windows XP : Double click on the icon to run it.
Windows Vista, Windows 7 & 8 : Right click and select "Run as Administrator"





http://i24.photobucket.com/albums/c30/ken545/MBAM2010601022_zpsyvzbaddn.jpg (http://s24.photobucket.com/user/ken545/media/MBAM2010601022_zpsyvzbaddn.jpg.html)




On the Dashboard click on Update Now
Go to the Setting Tab
Under Setting go to Detection and Protection
Under PUP and PUM make sure both are set to show Threat Detections as Malware
Go to Advanced setting and make sure Automatically Quarantine Detected Items is checked<----------
Then on the Dashboard click on Scan
Make sure to select THREAT SCAN
Then click on Scan
When the scan is finished click on VIEW DETAILED LOG
When it opens click on COPY TO CLIPBOARD
Then paste the log back into this thread for review
Exit Malwarebytes

ken545
2015-06-16, 14:41
Due to inactivity, this thread will now be closed.


If it has been three days or more since your last post, and the helper assisting you posted a response to that post to which you did not reply, your topic will not be reopened. At that point, if you still require help, please start a new topic and include a new FRST log with a link to your previous thread. Please do not add any logs that might have been requested in the closed topic, you would be starting fresh.


It takes time to analyze logs and prepare a response. Volunteers help users at several sites, and take X number of new topics in order to give each member their attention.