need help getting rid of Pipas.A

[scjones]

Spybot detects Pipas.A and I can not get rid of it. Any ideas on how to do this?

[md usa spybot fan]

There are two things that you can try to get rid of the things that Spybot-S&D is having difficulty removing:
Try to run it the next time you reboot.
Go into Spybot > Mode > Advanced mode > Settings > Settings > look for "System start" (located half way down the page).
Check the option: "Run program once at next system startup".
Reboot the system.
Run it in Safe mode.
Reboot your system in Safe mode (see note below) and run Spybot-S&D.
If Spybot-S&D still fails to remove the problems you can request assistance in the Malware Removal forum.

The instructions for running preliminary scans, producing logs and posting in that forum outlined in the following reference:
BEFORE you POST and Who will advise you. Preliminary Steps!
http://forums.spybot.info/showthread.php?t=288
After completing those steps, start a new thread (topic) in the following forum:
Malware Removal
http://forums.spybot.info/forumdisplay.php?f=22
*******************

Note: Safe mode
Starting your computer in Safe mode (http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam)

[md usa spybot fan]

scjones:

I see that you have posted the following thread in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum:
how do i remove Pipas.A
http://forums.spybot.info/showthread.php?t=7262
I also noticed that you failed to include the logs produced from the posting instructions that I referenced above.

Is there any way that I can clarify the following statement so that others do not make the same omission?




If Spybot-S&D still fails to remove the problems you can request assistance in the Malware Removal forum.

The instructions for running preliminary scans, producing logs and posting in that forum outlined in the following reference:
BEFORE you POST and Who will advise you. Preliminary Steps!
http://forums.spybot.info/showthread.php?t=288
After completing those steps, start a new thread (topic) in the following forum:
Malware Removal
http://forums.spybot.info/forumdisplay.php?f=22

[scjones]

Sorry about posting the second thread. Using a forum is new to me. I could not find my original post after reading up on HJT. I posted another thread when I could not find my first one. I did as recommended, ran Sbybot in safe mode. Pipas.A is still there. What can we do next?

[scjones]

I have run HJT. Do you have a preference as to where you would save the file Hijackthis.log?

[tashi]

Hello.

I moved your hjt log to the malware removal forum.

http://forums.spybot.info/showthread.php?t=7265

[md usa spybot fan]

scjones:

I was honestly trying to figure out why it appears that people who are directed to seek help in the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum from other threads seem to fail to post the required logs a significantly higher percentage of the time than those first time ever posters who post directly into the Malware Removal (http://forums.spybot.info/forumdisplay.php?f=22) forum.

I would still appreciate knowing if my instruction were not clear.