Friday
2015-09-15, 18:32
The following instructions have been created to help you to get rid of "Ad.Shopperz" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Removal Instructions:
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "shopperz" and pointing to "*.exe*".
Entries named "shopperz" and pointing to "<$PROGRAMFILES>\Shopperz\wrex.exe".
Entries named "shopperz64" and pointing to "*.exe*".
Entries named "shopperz64" and pointing to "<$PROGRAMFILES>\Shopperz\wrex64.exe".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\Shopperz\csrcc.exe".
The file at "<$PROGRAMFILES>\Shopperz\garrus.dll".
The file at "<$PROGRAMFILES>\Shopperz\kasumi32.dll".
The file at "<$PROGRAMFILES>\Shopperz\kasumi64.dll".
The file at "<$PROGRAMFILES>\Shopperz\krios.dll".
The file at "<$PROGRAMFILES>\Shopperz\krios64.dll".
The file at "<$PROGRAMFILES>\Shopperz\liara.dll".
The file at "<$PROGRAMFILES>\Shopperz\liara64.dll".
The file at "<$PROGRAMFILES>\Shopperz\libeay32.dll".
The file at "<$PROGRAMFILES>\Shopperz\mseff32.dll".
The file at "<$PROGRAMFILES>\Shopperz\mseff64.dll".
The file at "<$PROGRAMFILES>\Shopperz\nfapi32.dll".
The file at "<$PROGRAMFILES>\Shopperz\nfregdrv32.exe".
The file at "<$PROGRAMFILES>\Shopperz\nfregdrv64.exe".
The file at "<$PROGRAMFILES>\Shopperz\nseven.exe".
The file at "<$PROGRAMFILES>\Shopperz\prc32.exe".
The file at "<$PROGRAMFILES>\Shopperz\prc64.exe".
The file at "<$PROGRAMFILES>\Shopperz\prexec.exe".
The file at "<$PROGRAMFILES>\Shopperz\ProtocolFilters32.dll".
The file at "<$PROGRAMFILES>\Shopperz\spdata.dat".
The file at "<$PROGRAMFILES>\Shopperz\ssleay32.dll".
The file at "<$PROGRAMFILES>\Shopperz\tree.js".
The file at "<$PROGRAMFILES>\Shopperz\tsoni.dll".
The file at "<$PROGRAMFILES>\Shopperz\unins000.dat".
The file at "<$PROGRAMFILES>\Shopperz\unins000.exe".
The file at "<$PROGRAMFILES>\Shopperz\unins000.msg".
The file at "<$PROGRAMFILES>\Shopperz\wrex.exe".
The file at "<$PROGRAMFILES>\Shopperz\wrex64.exe".
The file at "<$PROGRAMFILES>\Shopperz\zaeed.bat".
The file at "<$SYSDIR>\drivers32\bsdriver.sys".
The file at "<$SYSDIR>\drivers32\cherimoya.sys".
Make sure you set your file manager to display hidden and system files. If Ad.Shopperz uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\Shopperz".
Make sure you set your file manager to display hidden and system files. If Ad.Shopperz uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{5081D2D4-1637-404c-B74F-50526718257D}_is1" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\".
Delete the registry key "{5081D2D4-1637-404c-B74F-50526718257D}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{5081D2D4-1637-404c-B74F-50526718257D}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{7D8DAE88-BC05-4578-8C29-E541FFBA5757}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "csrcc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "csrcc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "csrcc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
Delete the registry key "shopperz" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
If Ad.Shopperz uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Removal Instructions:
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "shopperz" and pointing to "*.exe*".
Entries named "shopperz" and pointing to "<$PROGRAMFILES>\Shopperz\wrex.exe".
Entries named "shopperz64" and pointing to "*.exe*".
Entries named "shopperz64" and pointing to "<$PROGRAMFILES>\Shopperz\wrex64.exe".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\Shopperz\csrcc.exe".
The file at "<$PROGRAMFILES>\Shopperz\garrus.dll".
The file at "<$PROGRAMFILES>\Shopperz\kasumi32.dll".
The file at "<$PROGRAMFILES>\Shopperz\kasumi64.dll".
The file at "<$PROGRAMFILES>\Shopperz\krios.dll".
The file at "<$PROGRAMFILES>\Shopperz\krios64.dll".
The file at "<$PROGRAMFILES>\Shopperz\liara.dll".
The file at "<$PROGRAMFILES>\Shopperz\liara64.dll".
The file at "<$PROGRAMFILES>\Shopperz\libeay32.dll".
The file at "<$PROGRAMFILES>\Shopperz\mseff32.dll".
The file at "<$PROGRAMFILES>\Shopperz\mseff64.dll".
The file at "<$PROGRAMFILES>\Shopperz\nfapi32.dll".
The file at "<$PROGRAMFILES>\Shopperz\nfregdrv32.exe".
The file at "<$PROGRAMFILES>\Shopperz\nfregdrv64.exe".
The file at "<$PROGRAMFILES>\Shopperz\nseven.exe".
The file at "<$PROGRAMFILES>\Shopperz\prc32.exe".
The file at "<$PROGRAMFILES>\Shopperz\prc64.exe".
The file at "<$PROGRAMFILES>\Shopperz\prexec.exe".
The file at "<$PROGRAMFILES>\Shopperz\ProtocolFilters32.dll".
The file at "<$PROGRAMFILES>\Shopperz\spdata.dat".
The file at "<$PROGRAMFILES>\Shopperz\ssleay32.dll".
The file at "<$PROGRAMFILES>\Shopperz\tree.js".
The file at "<$PROGRAMFILES>\Shopperz\tsoni.dll".
The file at "<$PROGRAMFILES>\Shopperz\unins000.dat".
The file at "<$PROGRAMFILES>\Shopperz\unins000.exe".
The file at "<$PROGRAMFILES>\Shopperz\unins000.msg".
The file at "<$PROGRAMFILES>\Shopperz\wrex.exe".
The file at "<$PROGRAMFILES>\Shopperz\wrex64.exe".
The file at "<$PROGRAMFILES>\Shopperz\zaeed.bat".
The file at "<$SYSDIR>\drivers32\bsdriver.sys".
The file at "<$SYSDIR>\drivers32\cherimoya.sys".
Make sure you set your file manager to display hidden and system files. If Ad.Shopperz uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\Shopperz".
Make sure you set your file manager to display hidden and system files. If Ad.Shopperz uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{5081D2D4-1637-404c-B74F-50526718257D}_is1" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\".
Delete the registry key "{5081D2D4-1637-404c-B74F-50526718257D}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{5081D2D4-1637-404c-B74F-50526718257D}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{7D8DAE88-BC05-4578-8C29-E541FFBA5757}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "csrcc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "csrcc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "csrcc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
Delete the registry key "shopperz" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
If Ad.Shopperz uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.