Friday
2015-09-15, 18:32
The following instructions have been created to help you to get rid of "Ad.SuperFish" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\SimilarProducts\Superfish.dll".
The file at "<$PROGRAMFILES>\SimilarProducts\uninstall.exe".
The file at "<$PROGRAMFILES>\Superfish\Window Shopper\SuperfishIEAddon.dll".
The file at "<$PROGRAMFILES>\Superfish\Window Shopper\WindowShopper.dll".
The file at "<$PROGRAMFILES>\Window Shopper\Superfish.dll".
The file at "<$PROGRAMFILES>\Window Shopper\uninstall.exe".
Make sure you set your file manager to display hidden and system files. If Ad.SuperFish uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\SimilarProducts".
The directory at "<$PROGRAMFILES>\Superfish\Window Shopper".
The directory at "<$PROGRAMFILES>\Superfish".
The directory at "<$PROGRAMFILES>\WindowShopper".
Make sure you set your file manager to display hidden and system files. If Ad.SuperFish uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
A key in HKEY_CLASSES_ROOT\ named "SuperfishIEAddon.BHObject.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "SuperfishIEAddon.BHObject", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "SuperfishIEAddon.ExtentionUI.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "SuperfishIEAddon.ExtentionUI", plus associated values.
Delete the registry key "{51B4D471-086A-4137-AD28-84EED05088AE}" at "HKEY_CLASSES_ROOT\AppID\".
Delete the registry key "{74F475FA-6C75-43BD-AAB9-ECDA6184F600}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{74F475FA-6C75-43BD-AAB9-ECDA6184F600}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{A69A551A-1AAE-4B67-8C2E-52F8B8A19504}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{A69A551A-1AAE-4B67-8C2E-52F8B8A19504}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\".
Delete the registry key "{A69A551A-1AAE-4B67-8C2E-52F8B8A19504}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{E1EF512D-604D-4776-AF11-410704DA1911}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "superfish.com" at "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\".
Delete the registry key "SuperfishIEAddon.DLL" at "HKEY_CLASSES_ROOT\AppID\".
If Ad.SuperFish uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\SimilarProducts\Superfish.dll".
The file at "<$PROGRAMFILES>\SimilarProducts\uninstall.exe".
The file at "<$PROGRAMFILES>\Superfish\Window Shopper\SuperfishIEAddon.dll".
The file at "<$PROGRAMFILES>\Superfish\Window Shopper\WindowShopper.dll".
The file at "<$PROGRAMFILES>\Window Shopper\Superfish.dll".
The file at "<$PROGRAMFILES>\Window Shopper\uninstall.exe".
Make sure you set your file manager to display hidden and system files. If Ad.SuperFish uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\SimilarProducts".
The directory at "<$PROGRAMFILES>\Superfish\Window Shopper".
The directory at "<$PROGRAMFILES>\Superfish".
The directory at "<$PROGRAMFILES>\WindowShopper".
Make sure you set your file manager to display hidden and system files. If Ad.SuperFish uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
A key in HKEY_CLASSES_ROOT\ named "SuperfishIEAddon.BHObject.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "SuperfishIEAddon.BHObject", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "SuperfishIEAddon.ExtentionUI.1", plus associated values.
A key in HKEY_CLASSES_ROOT\ named "SuperfishIEAddon.ExtentionUI", plus associated values.
Delete the registry key "{51B4D471-086A-4137-AD28-84EED05088AE}" at "HKEY_CLASSES_ROOT\AppID\".
Delete the registry key "{74F475FA-6C75-43BD-AAB9-ECDA6184F600}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{74F475FA-6C75-43BD-AAB9-ECDA6184F600}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{A69A551A-1AAE-4B67-8C2E-52F8B8A19504}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{A69A551A-1AAE-4B67-8C2E-52F8B8A19504}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\".
Delete the registry key "{A69A551A-1AAE-4B67-8C2E-52F8B8A19504}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{E1EF512D-604D-4776-AF11-410704DA1911}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "superfish.com" at "HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\DOMStorage\".
Delete the registry key "SuperfishIEAddon.DLL" at "HKEY_CLASSES_ROOT\AppID\".
If Ad.SuperFish uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.