View Full Version : Removal of Montera.Toolbar
johnsimmons
2015-10-14, 17:38
Spybot is reporting that I have the montera.toolbar and is saying that it is fixing the problem, but it comes back every time I run a scan. Do you have a way of permanently removing it please?
Hello johnsimmons,
Did you elevate Spybot's permissions?
Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
Choose Run as administrator from the context menu.
If the issue doesn't resolve please start a new topic in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) and a volunteer analyst will advise.
First see that forum's FAQ which also includes instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are the logs used in the preliminary analysis.
http://forums.spybot.info/showthread.php?t=288
Best regards.
johnsimmons
2015-10-15, 11:44
Hi Tashi
Thank you that appears to have worked
Best regards
John
Hello johnsimmons,
Did you elevate Spybot's permissions?
Right-click the Spybot - Search & Destroy entry in your start menu, instead of just left-clicking to start it.
Choose Run as administrator from the context menu.
If the issue doesn't resolve please start a new topic in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) and a volunteer analyst will advise.
First see that forum's FAQ which also includes instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are the logs used in the preliminary analysis.
http://forums.spybot.info/showthread.php?t=288
Best regards.
Hi johnsimmons,
Thank you for letting us know. :)