Friday
2015-10-26, 18:19
The following instructions have been created to help you to get rid of "Ad.DigiHelp" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
adware
Description:
Ad.DigiHelp claims to enhance the browsing experience. This adware is a browser add-on and displays advertisements and sponsored links.
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelp.BOAS.exe".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelp.BOASHelper.exe".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelp.BOASPRT.exe".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelp.BrowserAdapter.exe".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelp.BRT.Helper.exe".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelp.ExpExt.exe".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelp.PurBrowse.exe".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelp.PurBrowse64.exe".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelpBA.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelpBAApp.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.BOAS.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.Bromon.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.BroStats.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.BrowserAdapter.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.BrowserAdapterS.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.BrowserFilterG.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.BRT.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.CompatibilityChecker.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.ExpExt.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.FeSvc.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.FFUpdate.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.GCUpdate.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.IEUpdate.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.Msvcmon.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.OfSvc.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.PurBrowse.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.PurBrowseG.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.Repmon.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\utilDigiHelp.exe".
The file at "<$PROGRAMFILES>\DigiHelp\DigiHelp.FirstRun.exe".
The file at "<$PROGRAMFILES>\DigiHelp\DigiHelp.ico".
The file at "<$PROGRAMFILES>\DigiHelp\DigiHelpBHO.dll".
The file at "<$PROGRAMFILES>\DigiHelp\DigiHelpuninstall.exe".
The file at "<$PROGRAMFILES>\DigiHelp\updateDigiHelp.exe".
The file at "<$PROGRAMFILES>\DigiHelp\updater.exe".
Make sure you set your file manager to display hidden and system files. If Ad.DigiHelp uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\DigiHelp\bin\plugins".
The directory at "<$PROGRAMFILES>\DigiHelp\bin".
The directory at "<$PROGRAMFILES>\DigiHelp".
Make sure you set your file manager to display hidden and system files. If Ad.DigiHelp uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "DigiHelp" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DigiHelp" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall".
Delete the registry key "Update DigiHelp" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "Update DigiHelp" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "Update DigiHelp" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
If Ad.DigiHelp uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
adware
Description:
Ad.DigiHelp claims to enhance the browsing experience. This adware is a browser add-on and displays advertisements and sponsored links.
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelp.BOAS.exe".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelp.BOASHelper.exe".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelp.BOASPRT.exe".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelp.BrowserAdapter.exe".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelp.BRT.Helper.exe".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelp.ExpExt.exe".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelp.PurBrowse.exe".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelp.PurBrowse64.exe".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelpBA.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\DigiHelpBAApp.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.BOAS.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.Bromon.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.BroStats.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.BrowserAdapter.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.BrowserAdapterS.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.BrowserFilterG.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.BRT.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.CompatibilityChecker.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.ExpExt.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.FeSvc.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.FFUpdate.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.GCUpdate.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.IEUpdate.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.Msvcmon.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.OfSvc.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.PurBrowse.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.PurBrowseG.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\plugins\DigiHelp.Repmon.dll".
The file at "<$PROGRAMFILES>\DigiHelp\bin\utilDigiHelp.exe".
The file at "<$PROGRAMFILES>\DigiHelp\DigiHelp.FirstRun.exe".
The file at "<$PROGRAMFILES>\DigiHelp\DigiHelp.ico".
The file at "<$PROGRAMFILES>\DigiHelp\DigiHelpBHO.dll".
The file at "<$PROGRAMFILES>\DigiHelp\DigiHelpuninstall.exe".
The file at "<$PROGRAMFILES>\DigiHelp\updateDigiHelp.exe".
The file at "<$PROGRAMFILES>\DigiHelp\updater.exe".
Make sure you set your file manager to display hidden and system files. If Ad.DigiHelp uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\DigiHelp\bin\plugins".
The directory at "<$PROGRAMFILES>\DigiHelp\bin".
The directory at "<$PROGRAMFILES>\DigiHelp".
Make sure you set your file manager to display hidden and system files. If Ad.DigiHelp uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "DigiHelp" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "DigiHelp" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall".
Delete the registry key "Update DigiHelp" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "Update DigiHelp" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "Update DigiHelp" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
If Ad.DigiHelp uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.