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Sl4d3
2015-11-17, 01:41
Hi,

I just (finally) bought a license for the home edition of spybot, but since then whenever i install the scanner service i got a BSOD on login on windows 10 (not the 1511 major update). I got the BSOD CRITICAL_PROCESS_DIED. It looks like it might be related to the anti-virus part of the scanner (bitdefender as far as i know).

I attached several files also, if anybody could help it would be very nice. I love spybot, been using it for years, kinda sad it stops working the day i buy it :)

Windows Mini-Dump
12415

DxDiag
12416

tashi
2015-11-18, 23:38
Hello Sl4d3,

Could you open a support (https://www.safer-networking.org/support/ticket/technical/)ticket please. :)

Best regards.