Friday
2016-01-11, 15:17
The following instructions have been created to help you to get rid of "Ad.Norpalla" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
adware
bho
Description:
Ad.Norpalla claims to enhance the browsing experience. This adware is a browser add-on and displays advertisements and sponsored links.
Privacy Statement:
http://wwwnorpallacom-a.akamaihd.net/Privacy
Links (be careful!):
: ttp://www.norpalla.com
: ttp://www.norpalla.com/favicon.ico
: ttp://wwwnorpallacom-a.akamaihd.net
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\Norpalla\bin\Norpalla.BOAS.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\Norpalla.BOASHelper.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\Norpalla.BOASPRT.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\Norpalla.BrowserAdapter.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\Norpalla.BRT.Helper.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\Norpalla.ExpExt.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\Norpalla.PurBrowse.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\Norpalla.PurBrowse64.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\NorpallaBA.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\NorpallaBAApp.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\NorpallaBrowserFilter.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.BOAS.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.Bromon.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.BroStats.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.BrowserAdapter.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.BrowserAdapterS.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.BrowserFilterG.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.BRT.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.CompatibilityChecker.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.DspSvc.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.ExpExt.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.FeSvc.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.FFUpdate.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.GCUpdate.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.IEUpdate.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.Msvcmon.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.OfSvc.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.PurBrowse.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.PurBrowseG.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.Repmon.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\utilNorpalla.exe".
The file at "<$PROGRAMFILES>\Norpalla\Norpalla.Common.dll".
The file at "<$PROGRAMFILES>\Norpalla\Norpalla.FirstRun.exe".
The file at "<$PROGRAMFILES>\Norpalla\Norpalla.ico".
The file at "<$PROGRAMFILES>\Norpalla\NorpallaBHO.dll".
The file at "<$PROGRAMFILES>\Norpalla\Norpallauninstall.exe".
The file at "<$PROGRAMFILES>\Norpalla\updateNorpalla.exe".
The file at "<$PROGRAMFILES>\Norpalla\updater.exe".
Make sure you set your file manager to display hidden and system files. If Ad.Norpalla uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\Norpalla\bin\plugins".
The directory at "<$PROGRAMFILES>\Norpalla\bin".
The directory at "<$PROGRAMFILES>\Norpalla".
Make sure you set your file manager to display hidden and system files. If Ad.Norpalla uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "Norpalla" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "Norpalla" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall".
Delete the registry key "Update Norpalla" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "Update Norpalla" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "Update Norpalla" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
If Ad.Norpalla uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
adware
bho
Description:
Ad.Norpalla claims to enhance the browsing experience. This adware is a browser add-on and displays advertisements and sponsored links.
Privacy Statement:
http://wwwnorpallacom-a.akamaihd.net/Privacy
Links (be careful!):
: ttp://www.norpalla.com
: ttp://www.norpalla.com/favicon.ico
: ttp://wwwnorpallacom-a.akamaihd.net
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\Norpalla\bin\Norpalla.BOAS.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\Norpalla.BOASHelper.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\Norpalla.BOASPRT.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\Norpalla.BrowserAdapter.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\Norpalla.BRT.Helper.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\Norpalla.ExpExt.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\Norpalla.PurBrowse.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\Norpalla.PurBrowse64.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\NorpallaBA.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\NorpallaBAApp.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\NorpallaBrowserFilter.exe".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.BOAS.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.Bromon.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.BroStats.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.BrowserAdapter.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.BrowserAdapterS.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.BrowserFilterG.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.BRT.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.CompatibilityChecker.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.DspSvc.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.ExpExt.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.FeSvc.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.FFUpdate.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.GCUpdate.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.IEUpdate.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.Msvcmon.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.OfSvc.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.PurBrowse.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.PurBrowseG.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\plugins\Norpalla.Repmon.dll".
The file at "<$PROGRAMFILES>\Norpalla\bin\utilNorpalla.exe".
The file at "<$PROGRAMFILES>\Norpalla\Norpalla.Common.dll".
The file at "<$PROGRAMFILES>\Norpalla\Norpalla.FirstRun.exe".
The file at "<$PROGRAMFILES>\Norpalla\Norpalla.ico".
The file at "<$PROGRAMFILES>\Norpalla\NorpallaBHO.dll".
The file at "<$PROGRAMFILES>\Norpalla\Norpallauninstall.exe".
The file at "<$PROGRAMFILES>\Norpalla\updateNorpalla.exe".
The file at "<$PROGRAMFILES>\Norpalla\updater.exe".
Make sure you set your file manager to display hidden and system files. If Ad.Norpalla uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\Norpalla\bin\plugins".
The directory at "<$PROGRAMFILES>\Norpalla\bin".
The directory at "<$PROGRAMFILES>\Norpalla".
Make sure you set your file manager to display hidden and system files. If Ad.Norpalla uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "Norpalla" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "Norpalla" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall".
Delete the registry key "Update Norpalla" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "Update Norpalla" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "Update Norpalla" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
If Ad.Norpalla uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.