Friday
2016-01-11, 15:17
The following instructions have been created to help you to get rid of "Ad.ProductivityPro" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
adware
bho
Description:
Ad.ProductivityPro is a browser add-on that displays advertisements and sponsored links.
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\productivitypro\562B20E1-AA3B-4E6F-B1E4-129A1E115D4C.dll".
The file at "<$PROGRAMFILES>\productivitypro\7za.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.BOAS.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.Bromon.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.BroStats.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.BrowserAdapter.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.BrowserAdapterS.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.BrowserFilterG.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.BRT.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.CompatibilityChecker.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.DspSvc.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.ExpExt.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.FeSvc.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.FFUpdate.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.GCUpdate.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.IEUpdate.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.Msvcmon.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.OfSvc.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.PurBrowse.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.PurBrowseG.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.Repmon.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivitypro.BOAS.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivitypro.BOASHelper.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivitypro.BOASPRT.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivitypro.BrowserAdapter.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivitypro.BRT.Helper.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivitypro.ExpExt.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivitypro.PurBrowse.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivitypro.PurBrowse64.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivityproBA.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivityproBAApp.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivityproBrowserFilter.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\utilproductivitypro.exe".
The file at "<$PROGRAMFILES>\productivitypro\productivitypro.Common.dll".
The file at "<$PROGRAMFILES>\productivitypro\productivitypro.FirstRun.exe".
The file at "<$PROGRAMFILES>\productivitypro\productivitypro.ico".
The file at "<$PROGRAMFILES>\productivitypro\productivityproBHO.dll".
The file at "<$PROGRAMFILES>\productivitypro\productivityproUninstall.exe".
The file at "<$PROGRAMFILES>\productivitypro\updateproductivitypro.exe".
The file at "<$PROGRAMFILES>\productivitypro\updater.exe".
Make sure you set your file manager to display hidden and system files. If Ad.ProductivityPro uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\productivitypro\bin\plugins".
The directory at "<$PROGRAMFILES>\productivitypro\bin".
The directory at "<$PROGRAMFILES>\productivitypro".
Make sure you set your file manager to display hidden and system files. If Ad.ProductivityPro uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{8a2c5e13-0350-4a01-aa66-9343849cff79}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{8a2c5e13-0350-4a01-aa66-9343849cff79}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{8C28EFEC-318A-4BDA-B8FB-95243BB5AC17}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{B770C4CE-9263-4066-8E83-46B1A2965427}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "Chrome" at "HKEY_LOCAL_MACHINE\SOFTWARE\productivitypro\".
Delete the registry key "Firefox" at "HKEY_CURRENT_USER\Software\productivitypro\".
Delete the registry key "Firefox" at "HKEY_LOCAL_MACHINE\SOFTWARE\productivitypro\".
Delete the registry key "Internet Explorer" at "HKEY_CURRENT_USER\Software\productivitypro\".
Delete the registry key "Internet Explorer" at "HKEY_LOCAL_MACHINE\SOFTWARE\productivitypro\".
Delete the registry key "productivitypro" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "productivitypro" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall".
Delete the registry key "productivitypro" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry key "Update productivitypro" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "Update productivitypro" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "Update productivitypro" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
Delete the registry value "id" at "HKEY_CURRENT_USER\Software\productivitypro\".
Delete the registry value "iid" at "HKEY_CURRENT_USER\Software\productivitypro\".
Delete the registry value "is" at "HKEY_CURRENT_USER\Software\productivitypro\".
If Ad.ProductivityPro uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
adware
bho
Description:
Ad.ProductivityPro is a browser add-on that displays advertisements and sponsored links.
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$PROGRAMFILES>\productivitypro\562B20E1-AA3B-4E6F-B1E4-129A1E115D4C.dll".
The file at "<$PROGRAMFILES>\productivitypro\7za.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.BOAS.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.Bromon.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.BroStats.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.BrowserAdapter.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.BrowserAdapterS.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.BrowserFilterG.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.BRT.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.CompatibilityChecker.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.DspSvc.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.ExpExt.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.FeSvc.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.FFUpdate.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.GCUpdate.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.IEUpdate.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.Msvcmon.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.OfSvc.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.PurBrowse.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.PurBrowseG.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\plugins\productivitypro.Repmon.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivitypro.BOAS.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivitypro.BOASHelper.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivitypro.BOASPRT.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivitypro.BrowserAdapter.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivitypro.BRT.Helper.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivitypro.ExpExt.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivitypro.PurBrowse.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivitypro.PurBrowse64.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivityproBA.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivityproBAApp.dll".
The file at "<$PROGRAMFILES>\productivitypro\bin\productivityproBrowserFilter.exe".
The file at "<$PROGRAMFILES>\productivitypro\bin\utilproductivitypro.exe".
The file at "<$PROGRAMFILES>\productivitypro\productivitypro.Common.dll".
The file at "<$PROGRAMFILES>\productivitypro\productivitypro.FirstRun.exe".
The file at "<$PROGRAMFILES>\productivitypro\productivitypro.ico".
The file at "<$PROGRAMFILES>\productivitypro\productivityproBHO.dll".
The file at "<$PROGRAMFILES>\productivitypro\productivityproUninstall.exe".
The file at "<$PROGRAMFILES>\productivitypro\updateproductivitypro.exe".
The file at "<$PROGRAMFILES>\productivitypro\updater.exe".
Make sure you set your file manager to display hidden and system files. If Ad.ProductivityPro uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\productivitypro\bin\plugins".
The directory at "<$PROGRAMFILES>\productivitypro\bin".
The directory at "<$PROGRAMFILES>\productivitypro".
Make sure you set your file manager to display hidden and system files. If Ad.ProductivityPro uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{8a2c5e13-0350-4a01-aa66-9343849cff79}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{8a2c5e13-0350-4a01-aa66-9343849cff79}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{8C28EFEC-318A-4BDA-B8FB-95243BB5AC17}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{B770C4CE-9263-4066-8E83-46B1A2965427}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "Chrome" at "HKEY_LOCAL_MACHINE\SOFTWARE\productivitypro\".
Delete the registry key "Firefox" at "HKEY_CURRENT_USER\Software\productivitypro\".
Delete the registry key "Firefox" at "HKEY_LOCAL_MACHINE\SOFTWARE\productivitypro\".
Delete the registry key "Internet Explorer" at "HKEY_CURRENT_USER\Software\productivitypro\".
Delete the registry key "Internet Explorer" at "HKEY_LOCAL_MACHINE\SOFTWARE\productivitypro\".
Delete the registry key "productivitypro" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "productivitypro" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall".
Delete the registry key "productivitypro" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry key "Update productivitypro" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "Update productivitypro" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "Update productivitypro" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
Delete the registry value "id" at "HKEY_CURRENT_USER\Software\productivitypro\".
Delete the registry value "iid" at "HKEY_CURRENT_USER\Software\productivitypro\".
Delete the registry value "is" at "HKEY_CURRENT_USER\Software\productivitypro\".
If Ad.ProductivityPro uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.