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flpedaler
2016-01-15, 16:41
I uninstalled and started over, but got the same result.

This is the free version of SpyBot.

I am running Windows 7, 64 bit.

Where/what can I do to resolve? Otherwise, I assume my scan won't be complete.

Thanks,

Christine

P.S. in the past, I ran this program without issue

k5oun
2016-01-15, 23:37
I uninstalled and started over, but got the same result.

This is the free version of SpyBot.

I am running Windows 7, 64 bit.

Where/what can I do to resolve? Otherwise, I assume my scan won't be complete.

Thanks,

Christine

P.S. in the past, I ran this program without issue

Same here, update appears to be dead.

k5oun
2016-01-15, 23:48
Its strange, some of my machines, the update works fine (downloads and installs updates), some give me a error about a missing update log. Some of them just say nothing new to update (no error) but they have not been updated in a week...It does not seem to be specific to the OS or application build and some are Win 7, some Win 10 all running the same version of Spybot.

robo308
2016-01-17, 05:17
Just where can I get help,,the email they send led to can not find servers
no set up help with download that I can find
spent my bucks so I guess Iam stuck
Iam not that computer savy,,but this download has been the most frustrating thing I have ever tried to do
I will check back later 2 see if I can get any answers,,,

robo308
2016-01-17, 22:57
didnt think so

robo308
2016-01-17, 23:00
goo luck with that,,had the same prob,,paid money to get the full package,,ya right,,waste of money,,never did gte it up ,,and finding help,,GOOD LUCK WITH THAT

OldGit66
2016-01-18, 00:25
I got this when I tried to update my definitions

"Trojans-ZL-000.sbi-20160113.cab" from http://safernet.mirrors.cu.be/spybot2/.
[00:03.907] [-] Hash 2a089c32d99404f8d7dfdec3e5ca27d2 for archive "Trojans-ZL-000.sbi-20160113.cab" does not match expected hash 045CF2D2BE0213A40CD0D4D72AA51909!
[00:04.013] [+] All files have been processed.

is this just a bad file or am I doing something wrong?

John:sad:

OldGit66
2016-01-18, 01:19
Hi I just tried the download again and this time it seems to have worked. Either the tech guys/gals have fixed the definition or something else has been fixed. Anyway here is the response that I got this time.

Extracted "Trojans-ZL-000.sbi-20160113.cab"!
[00:02.578] [+] Installed "Trojans-ZL-000.sbi".
[00:02.709] [+] All files have been processed.
[00:02.726] [+] Installed 1 updates.
[00:12.317]

Hope that this helps

John:laugh: