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Katy1
2016-01-20, 02:56
Hello,

AVG Free tells me I have nine instances of the IRP Hook when I run
a whole computer scan. I am able to delete them but they always recur.
I did a Rootkit scan; same result, (though AVG tells me the whole computer
scan includes a Rootkit scan also, so it was redundant)

I have Windows7 Professional and every time I go online with Firefox 43.0.4
the same four browsers open. I usually let my computer sleep, but when i
turn it off the same four browsers open.

I have Spybot Search and Destroy 1.6.2.46. I am a Home user.
Any suggestions are appreciated. Thank you for your consideration.

Katy 1

tashi
2016-01-21, 05:16
Hello Katy1,

For someone to take a look at the system in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) please start a new topic there after reading that forum's FAQ which also includes instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are the logs used in the preliminary analysis.

http://forums.spybot.info/showthread.php?t=288

Then a volunteer analyst will advise as soon as available. :)

Best regards.

Katy1
2016-01-26, 00:55
Sorry, I really, really tried to post correctly and did my best.
tashi, I sincerely don't know what I'm doing wrong. Katy1

tashi
2016-01-26, 02:05
Hi Katy1,


Sorry, I really, really tried to post correctly and did my best.
tashi, I sincerely don't know what I'm doing wrong. Katy1

To ask for assistance in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) the analysts will need your logs to review. :)




For someone to take a look at the system in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) please start a new topic there after reading that forum's FAQ which also includes instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are the logs used in the preliminary analysis.

http://forums.spybot.info/showthread.php?t=288


Here is a link to post #2 in the FAQ: https://forums.spybot.info/showthread.php?288-quot-BEFORE-You-POST-quot-(Please-read-this-Procedure-Before-Requesting-Assistance)-Updated&p=1150&viewfull=1#post1150
(https://forums.spybot.info/showthread.php?288-quot-BEFORE-You-POST-quot-(Please-read-this-Procedure-Before-Requesting-Assistance)-Updated&p=1150&viewfull=1#post1150)
Your topic from one year ago shows how help is provided. ;)
https://forums.spybot.info/showthread.php?71932-AtuZi-not-completely-removed-%28-%29&p=462086&highlight=#post462086

Hope that helps!