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meangene
2016-02-22, 21:09
Just bought 3 PC license and upgraded from 2.4 to 2.5. I am running Windows 10 on my PC, have not tried to install on the other two. Anyway, I am now getting an error on the AV update:

12496

I tried going into safe mode and updating that way, same thing, I cannot get it to update. I'd like to get this working and not deal with a payment dispute because nobody wins going through that hassle. Thanks.

tashi
2016-03-01, 06:14
Hello meangene,

Sorry for the delay, did the issue resolve it may have been a temporary glitch.

Otherwise please ask for a support ticket: https://www.safer-networking.org/support/ticket/

Best regards.