PDA

View Full Version : MPC Cleaner has installed on my PC completely on it's own!!!



daveinbracknell
2016-02-29, 12:59
I have just turned my PC on this morning to find my Firefox browser open and a number of webpages open.

Firstly I am not an IT technician, but very good at my own profession. SO please help.


My Avast software blocked a number of malware attacks

On the desktop was a software install box, I did not click cancel or anything but could not get rid of it, eventually I had to re-start the PC as I could not open any scan, Spybot or anything.

After re-starting I now have MPC Cleaner installed.

I have not opened the software, it does not show in programs so that I can uninstall.

I have found the software in program file but again no option to uninstall.

I have googled how to remove and I am suspicious that the suggestions are fraudulent and are again targeting hacking my PC.

All your help and suggestions is greatly appreciated.

Juliet
2016-02-29, 19:52
Please back up your registry!

Backup the Registry:
Credit: Dakeyras

Modifying the Registry can create unforeseen problems, so it always wise to create a backup before doing so.


Please download the installer for Registry Backup from here (http://www.bleepingcomputer.com/download/registry-backup/) or here (http://www.tweaking.com/files/setups/tweaking.com_registry_backup_setup.exe) and save to your desktop.
Right-click on tweaking.com_registry_backup_setup.exe and select Run as Administrator >> Follow the prompts for a default installation
Ensure the option Open "Tweaking.com - Registry Backup" When Install Completes is selected >> Next > >> Finish
Once the GUI(graphical user interface) has appeared/loaded:-

http://i280.photobucket.com/albums/kk173/Dakeyras_album2/TCRB-1.jpg


Click on Backup Now >> once the process is complete the below will be displayed in the GUI:-

http://i280.photobucket.com/albums/kk173/Dakeyras_album2/TBRB-2.jpg


Close Tweaking.com - Registry Backup

Note: There will now be a folder at the root of the Hard-Drive named C:\RegBackup, do not delete this as it is the actual backup just created.

A tutorial for Registry Backup explaining the various features be viewed HERE (http://www.malwareremoval.com/forum/viewtopic.php?f=4&t=61325)


``````````````````````````````````````````````````````

Instruction for producing the Farbar Recovery Scan Tool (FRST) and aswMBR logs

Farbar Log


Please download Farbar Recovery Scan Tool (http://www.bleepingcomputer.com/download/farbar-recovery-scan-tool/) and save it to your desktop.

Note:
You need to run the version compatible with your system. If you are not sure which version applies to your system download both of them and try to run them. Only one of them will run on your system, that will be the right version.

(A simple way to check your system: Start --> Computer (right click) --> Properties
How to determine whether a computer is running a 32-bit version or 64-bit version (http://support.microsoft.com/kb/827218)of the Windows operating system


Right click to run as administrator (XP users click run after receipt of Windows Security Warning - Open File). When the tool opens click Yes to disclaimer.
Please make sure All Users is checked



Do not check
*List BCD
*Drivers MD5
*Shortcut txt

Or your logs will be too long to post.



Press Scan button.
It will produce a log called FRST.txt in the same directory the tool is run from.
Please don't run the Farbar Recovery Scan Tool (FRST.txt) from your "Downloads" folder or from "Temporary Internet Files"
Please copy and paste log into your topic.
The first time the tool is run it generates another log (Addition.txt - also located in the same directory as FRST.exe/FRST64.exe). Please attach that along with the FRST.txt into your reply.



aswMBR Log

Important! Please do NOT perform any fix options offered in aswMBR, we just need to see the report.

Please download aswMBR (http://public.avast.com/%7Egmerek/aswMBR.exe) to your desktop.



Double click the aswMBR icon to run it.
If a prompt stating: The computer supports "Virtualization Technology" appears select Yes
Click the Scan button to start scan.
If you are asked to update the Avast Virus database please allow it to do so.
When it finishes, press the Save Log button, save the logfile to your desktop and post its contents in your reply with the Farbar (FRST) log.

Juliet
2016-03-10, 23:50
Glad we could help. :)http://i204.photobucket.com/albums/bb106/Juliet702/sparkle.gif

Since this issue appears resolved ... this Topic is closed.