Installation error on Windows 10 machine

[CRenn]

Hi I recently purchased a new computer and wanted to install Spybot on it. When I try to use the downloader i get an error message when it is trying to DL additional files. The message that comes up says:

"It was not possible to connect to the revocation server or a definitive response could not be obtained."

Can someone please help me with resolving this issue. I purchased the full version of this program to use on this PC.

Thanks!

[tashi]

Hello CRenn,

Please use the support form to request a ticket for the issue: https://www.safer-networking.org/support/ticket/

Best regards. :)