View Full Version : I wish to buy another licence
I have bought an other computer and wish to install Spybot. When I reach the final check out a screen appears with an ad from my bank(?) for some sort of secure payment protection. I cannot get past this screen. It will not allow me to finish the transaction. I do not want what ever this "service" is. I just wish to get a copy of Spybot for my new computer.
Otto
Hello OttoG,
Where are you trying to make a purchase please?
Home Page: https://www.safer-networking.org/
Please let me know. :)
Best regards.
I have made a .pdf file with screen captures of the steps required to purchase a license. on the fifth page you will see something that I believe is not quite proper.
Otto
Let's try the attachment again.
Well that doesn't work.
Sorry to have bothered you.
Otto
Hello OttoG,
It isn't a bother I want to help. :)
I have no idea why you are receiving a popup from your bank, if that is what it is.
Did you try using the customer service contact form to ask for assistance in order to make another purchase?
https://www.safer-networking.org/support/ticket/services/
Thank you for your time.
After quite a number of "glitches" I have decided to go with a Mac pro and pretty much leave Windows. I still have this computer for email and such and will continue to renew my license for it.
I am almost positive that the last screen that I mentioned is not from my bank and that I get it from a site that is supposed to have software to prevent this has convinced me that Windows is no longer a viable choice for me. The fact that I could not make an attachment And as I mentioned before numerous other glitches not connected to this site have brought me to make this decision.
Again thank you.
Otto