Friday
2016-05-03, 13:21
The following instructions have been created to help you to get rid of "Ad.SerialTrunc" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
adware
bho
Description:
Ad.SerialTrunc claims to enhance the browsing experience. This adware is a browser add-on and displays advertisements and sponsored links.
Privacy Statement:
http://www.serialtrunc.com/Privacy
Links (be careful!):
: ttp://serialtrunc.com
: ttp://www.serialtrunc.com
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
A file with an unknown location named "{47351c22-0d6c-4658-a617-795d251145e2}.xpi".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.BOAS.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.Bromon.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.BroStats.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.BrowserAdapter.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.BrowserAdapterS.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.BrowserFilterG.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.BRT.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.CompatibilityChecker.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.DspSvc.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.ExpExt.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.FeSvc.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.FFUpdate.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.GCUpdate.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.IEUpdate.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.Msvcmon.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.OfSvc.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.PurBrowse.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.PurBrowseG.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.Repmon.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTrunc.BOAS.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTrunc.BOASHelper.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTrunc.BOASPRT.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTrunc.BRT.Helper.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTrunc.ExpExt.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTrunc.PurBrowse.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTrunc.PurBrowse64.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTruncBA.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTruncBAApp.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTruncBrowserFilter.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\utilSerialTrunc.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\okbdcdmpkkncigegdkhhhamjblgjbfja.crx".
The file at "<$PROGRAMFILES>\SerialTrunc\SerialTrunc.Common.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\SerialTrunc.FirstRun.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\SerialTrunc.ico".
The file at "<$PROGRAMFILES>\SerialTrunc\SerialTruncBHO.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\SerialTruncUninstall.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\updater.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\updateSerialTrunc.exe".
Make sure you set your file manager to display hidden and system files. If Ad.SerialTrunc uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$APPDATA>\Opera Software\Opera Stable\Extensions\okbdcdmpkkncigegdkhhhamjblgjbfja\1.0.1_0".
The directory at "<$APPDATA>\Opera Software\Opera Stable\Extensions\okbdcdmpkkncigegdkhhhamjblgjbfja".
The directory at "<$APPDATA>\Opera Software\Opera Stable\Local Extension Settings\okbdcdmpkkncigegdkhhhamjblgjbfja".
The directory at "<$PROGRAMFILES>\SerialTrunc\bin\plugins".
The directory at "<$PROGRAMFILES>\SerialTrunc\bin".
The directory at "<$PROGRAMFILES>\SerialTrunc".
Make sure you set your file manager to display hidden and system files. If Ad.SerialTrunc uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{033A4BE2-42B1-4ACB-A69F-D362922136F0}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{3D1E2CA3-890D-4528-B816-2216F0E16E27}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{6BA82436-C754-4B49-B6AD-075AFA9FC625}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{8F3B5A2D-2D9B-454E-9EE5-20CE1532E9CD}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{e76b4f24-4a2f-4e65-ad36-e2aa934e547c}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{e76b4f24-4a2f-4e65-ad36-e2aa934e547c}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{e93a89a5-325d-4ef5-809d-819f657f498e}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{e93a89a5-325d-4ef5-809d-819f657f498e}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "Chrome" at "HKEY_LOCAL_MACHINE\SOFTWARE\SerialTrunc\".
Delete the registry key "Firefox" at "HKEY_CURRENT_USER\Software\SerialTrunc\".
Delete the registry key "Firefox" at "HKEY_LOCAL_MACHINE\SOFTWARE\SerialTrunc\".
Delete the registry key "Internet Explorer" at "HKEY_CURRENT_USER\Software\SerialTrunc\".
Delete the registry key "Internet Explorer" at "HKEY_LOCAL_MACHINE\SOFTWARE\SerialTrunc\".
Delete the registry key "SerialTrunc" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "SerialTrunc" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall".
Delete the registry key "SerialTrunc" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry key "Update SerialTrunc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "Update SerialTrunc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "Update SerialTrunc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
If Ad.SerialTrunc uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
adware
bho
Description:
Ad.SerialTrunc claims to enhance the browsing experience. This adware is a browser add-on and displays advertisements and sponsored links.
Privacy Statement:
http://www.serialtrunc.com/Privacy
Links (be careful!):
: ttp://serialtrunc.com
: ttp://www.serialtrunc.com
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
A file with an unknown location named "{47351c22-0d6c-4658-a617-795d251145e2}.xpi".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.BOAS.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.Bromon.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.BroStats.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.BrowserAdapter.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.BrowserAdapterS.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.BrowserFilterG.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.BRT.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.CompatibilityChecker.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.DspSvc.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.ExpExt.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.FeSvc.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.FFUpdate.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.GCUpdate.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.IEUpdate.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.Msvcmon.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.OfSvc.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.PurBrowse.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.PurBrowseG.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\plugins\SerialTrunc.Repmon.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTrunc.BOAS.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTrunc.BOASHelper.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTrunc.BOASPRT.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTrunc.BRT.Helper.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTrunc.ExpExt.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTrunc.PurBrowse.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTrunc.PurBrowse64.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTruncBA.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTruncBAApp.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\SerialTruncBrowserFilter.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\bin\utilSerialTrunc.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\okbdcdmpkkncigegdkhhhamjblgjbfja.crx".
The file at "<$PROGRAMFILES>\SerialTrunc\SerialTrunc.Common.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\SerialTrunc.FirstRun.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\SerialTrunc.ico".
The file at "<$PROGRAMFILES>\SerialTrunc\SerialTruncBHO.dll".
The file at "<$PROGRAMFILES>\SerialTrunc\SerialTruncUninstall.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\updater.exe".
The file at "<$PROGRAMFILES>\SerialTrunc\updateSerialTrunc.exe".
Make sure you set your file manager to display hidden and system files. If Ad.SerialTrunc uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$APPDATA>\Opera Software\Opera Stable\Extensions\okbdcdmpkkncigegdkhhhamjblgjbfja\1.0.1_0".
The directory at "<$APPDATA>\Opera Software\Opera Stable\Extensions\okbdcdmpkkncigegdkhhhamjblgjbfja".
The directory at "<$APPDATA>\Opera Software\Opera Stable\Local Extension Settings\okbdcdmpkkncigegdkhhhamjblgjbfja".
The directory at "<$PROGRAMFILES>\SerialTrunc\bin\plugins".
The directory at "<$PROGRAMFILES>\SerialTrunc\bin".
The directory at "<$PROGRAMFILES>\SerialTrunc".
Make sure you set your file manager to display hidden and system files. If Ad.SerialTrunc uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{033A4BE2-42B1-4ACB-A69F-D362922136F0}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{3D1E2CA3-890D-4528-B816-2216F0E16E27}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{6BA82436-C754-4B49-B6AD-075AFA9FC625}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{8F3B5A2D-2D9B-454E-9EE5-20CE1532E9CD}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "{e76b4f24-4a2f-4e65-ad36-e2aa934e547c}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{e76b4f24-4a2f-4e65-ad36-e2aa934e547c}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{e93a89a5-325d-4ef5-809d-819f657f498e}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{e93a89a5-325d-4ef5-809d-819f657f498e}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "Chrome" at "HKEY_LOCAL_MACHINE\SOFTWARE\SerialTrunc\".
Delete the registry key "Firefox" at "HKEY_CURRENT_USER\Software\SerialTrunc\".
Delete the registry key "Firefox" at "HKEY_LOCAL_MACHINE\SOFTWARE\SerialTrunc\".
Delete the registry key "Internet Explorer" at "HKEY_CURRENT_USER\Software\SerialTrunc\".
Delete the registry key "Internet Explorer" at "HKEY_LOCAL_MACHINE\SOFTWARE\SerialTrunc\".
Delete the registry key "SerialTrunc" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "SerialTrunc" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall".
Delete the registry key "SerialTrunc" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry key "Update SerialTrunc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "Update SerialTrunc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "Update SerialTrunc" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
If Ad.SerialTrunc uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.