Browser Hijacker

[Art Sterling]

Hi,

I have an issue with IE and Chrome.
When I try to open either browser, I get routed to a blue Cisco browser screen.

I tried using Norton Lite, Norton Full Scan, Norton Power Eraser, MalwareBytes Free, MalwareBytes Premium, AdAware and Spybot full scan and nothing seems to be able to find the culpret.

Any help would be appreciated.Thank you, Art Sterling

[tashi]

Hello Art Sterling,

The issue may not be caused by an infection but if you would like someone to take a look at the system, please see the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) sticky which includes guidelines and instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are the logs used in the preliminary analysis.

http://forums.spybot.info/showthread.php?t=288

Then start a new topic in that forum providing the logs so a volunteer analyst can guide you. :)

Best regards.