PDA

View Full Version : Please fix your SDUpdate.exe



Tykune
2016-06-05, 00:06
Please fix your SDUpdate.exe. This has been going on for a few months now and I have tried to get customer support to help me resolve this issue, and to no avail. I've done several things.. tried 2.5 beta, uninstalled and reinstalled, looked into the fault extensively.. but the only results I have found were issued caused by SDUpdate.exe itself. It spams my Event Viewer with Application Errors and it has started to get to the point where it lags out my computer for a split second. This is posted about every 5 minutes in my event viewer as an error:

Faulting application name: SDUpdate.exe, version: 2.4.40.94, time stamp: 0x53ad3eee
Faulting module name: KERNELBASE.dll, version: 6.1.7601.23418, time stamp: 0x5708a7e4
Exception code: 0x0eedfade
Fault offset: 0x0000c54f
Faulting process id: 0x16e4
Faulting application start time: 0x01d1beabe090ccdb
Faulting application path: C:\Program Files (x86)\Spybot - Search & Destroy 2\SDUpdate.exe
Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
Report Id: 1f852e71-2a9f-11e6-a2d1-bc5ff435fa53

niall2
2016-06-13, 11:53
This issue is likely caused by an error with the "KERNELBASE.dll" module.

You can find several suggestions for solutions to this issue here:
http://answers.microsoft.com/en-us/windows/forum/windows_7-performance/programs-crash-error-fault-module-kernelbasedll/9fe5d2e7-79d0-42c1-b8dc-51ed8d70f749?page=1


If this does not work, please provide some information on your PC.

Which Operating System are you using?

Which version number of Spybot (this information can be found at the top of the Start Center)?