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View Full Version : Manual Removal Guide for Ad.RockTurner



Friday
2016-06-27, 13:55
The following instructions have been created to help you to get rid of "Ad.RockTurner" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
adware
bho

Description:
Ad.RockTurner is a browser add-on that displays advertisements and sponsored links.
Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.BOAS.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.Bromon.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.BroStats.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.BrowserAdapter.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.BrowserAdapterS.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.BrowserFilterG.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.BRT.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.CompatibilityChecker.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.DspSvc.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.ExpExt.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.FeSvc.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.FFUpdate.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.GCUpdate.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.IEUpdate.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.Msvcmon.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.OfSvc.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.PurBrowse.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.PurBrowseG.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\plugins\RockTurner.Repmon.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\RockTurner.BOAS.exe".
The file at "<$PROGRAMFILES>\Rock Turner\bin\RockTurner.BOASHelper.exe".
The file at "<$PROGRAMFILES>\Rock Turner\bin\RockTurner.BOASPRT.exe".
The file at "<$PROGRAMFILES>\Rock Turner\bin\RockTurner.BrowserAdapter.exe".
The file at "<$PROGRAMFILES>\Rock Turner\bin\RockTurner.BRT.Helper.exe".
The file at "<$PROGRAMFILES>\Rock Turner\bin\RockTurner.ExpExt.exe".
The file at "<$PROGRAMFILES>\Rock Turner\bin\RockTurner.PurBrowse.exe".
The file at "<$PROGRAMFILES>\Rock Turner\bin\RockTurner.PurBrowse64.exe".
The file at "<$PROGRAMFILES>\Rock Turner\bin\RockTurnerBA.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\RockTurnerBAApp.dll".
The file at "<$PROGRAMFILES>\Rock Turner\bin\RockTurnerBrowserFilter.exe".
The file at "<$PROGRAMFILES>\Rock Turner\bin\utilRockTurner.exe".
The file at "<$PROGRAMFILES>\Rock Turner\bin\XTLSApp.dll".
The file at "<$PROGRAMFILES>\Rock Turner\RockTurner.Common.dll".
The file at "<$PROGRAMFILES>\Rock Turner\RockTurner.FirstRun.exe".
The file at "<$PROGRAMFILES>\Rock Turner\RockTurner.ico".
The file at "<$PROGRAMFILES>\Rock Turner\RockTurnerBHO.dll".
The file at "<$PROGRAMFILES>\Rock Turner\RockTurneruninstall.exe".
The file at "<$PROGRAMFILES>\Rock Turner\updater.exe".
The file at "<$PROGRAMFILES>\Rock Turner\updateRockTurner.exe".
Make sure you set your file manager to display hidden and system files. If Ad.RockTurner uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$PROGRAMFILES>\Rock Turner\bin\plugins".
The directory at "<$PROGRAMFILES>\Rock Turner\bin".
The directory at "<$PROGRAMFILES>\RockTurner".
Make sure you set your file manager to display hidden and system files. If Ad.RockTurner uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "RockTurner" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "RockTurner" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall".
Delete the registry key "Update RockTurner" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "Update RockTurner" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "Update RockTurner" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
If Ad.RockTurner uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.