View Full Version : SpyBot won't shut down
RJTinPDX
2016-07-30, 00:51
Hi, my mom is running SpyBot on her Vista Laptop. Until recently it worked fine. However of late she can do a scan, but cannot shut the program down..... it simply ignores a mouse click on the X and does not show up in Task Manager. Unfortunately I am not by her computer (and won't be for several days--in case more info is needed) but, any ideas on what might be causing this? TIA
Hello RJTinPDX,
Could you find out the version and edition of Spybot that your mom has installed: https://www.safer-networking.org/shop/
Best regards.
RJTinPDX
2016-08-04, 15:51
I deleted it and reinstalled the latest version (which I thought I had in the past.) After rebooting, Spybot did shut down. It took a few seconds..... so I clicked on the shutdown X and in about 10 seconds, Spybot closed. So, for now, it is working. Thanks for your time. Will reopen the thread if it stops shutting down again.
Thank you for letting us know. :)