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Aurvidt
2016-09-07, 15:54
Hey Everyone, I've been a user of Spybot for many years. Recently I setup a new laptop with the latest release of Spybot. (Spybot had not previously been installed on the laptop.)

In my office, I have an HP 3005pr Port Replicator to which is connected 2 monitors, keyboard, mouse, ethernet, printer and camera. After installing Spybot, the monitors, printer and camera were no longer recognized. The keyboard, mouse and ethernet worked fine.

Upon stopping the services, the monitors, printer and camera were detected by the laptop again and everything works fine.

I'd like to know if there is any way for live protection and the other Spybot services can run without it blocking these devices.

Any help is greatly appreciated.

Aurvidt

Using Spybot 2.4.
HP Envy Laptop
Windows 10 Professional, x64
Intel i7-5500, 8GB

tashi
2016-09-07, 16:01
Hello Aurvidt, :welcome:

I think you will need technical support for this issue.

Please open a ticket here (https://www.safer-networking.org/support/ticket/technical/)

Best regards,

tashi