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Astonmad
2016-11-17, 21:17
Hello

I have this message along with all the associated "phone this number now garbage" popping up on my Firefox browser.
I have looked at all the options such as "uninstall program" and clean registry to get rid of it but I don't seem to be able to track it down. Tried running SpyBot home edition to eradicate it without success. Could anyone point me in the right direction please?
tashi
2016-11-17, 22:23
Hello Astonmad,

Please refer to the forum FAQ, see the instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are used in the preliminary analysis.
http://forums.spybot.info/showthread.php?t=288

Then start a new topic providing the logs as shown in that FAQ and a volunteer analyst will advise. :)

Best regards.
Astonmad
2016-11-19, 02:48
Hello Astonmad,

Please refer to the forum FAQ, see the instructions in post #2 on how to provide the logs from Farbar Recovery Scan Tool and aswMBR, which are used in the preliminary analysis.
http://forums.spybot.info/showthread.php?t=288

Then start a new topic providing the logs as shown in that FAQ and a volunteer analyst will advise. :)

Best regards.

Hello Tashi

Thanks for the info I will follow your instructions.

Martin