Friday
2016-12-13, 15:56
The following instructions have been created to help you to get rid of "Ad.GreyGray" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
adware
bho
Description:
Ad.GreyGray is a browser add-on that displays advertisements and sponsored links.
Links (be careful!):
: ttp://greygray.biz
: ttp://www.greygray.biz
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
A file with an unknown location named "firefox@greygray.biz.xpi".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGray.BOAS.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGray.BOASHelper.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGray.BOASPRT.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGray.BrowserAdapter.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGray.BRT.Helper.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGray.ExpExt.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGray.PurBrowse.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGray.PurBrowse64.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGrayBA.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGrayBAApp.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGrayBrowserFilter.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.BOAS.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.Bromon.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.BroStats.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.BrowserAdapter.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.BrowserAdapterS.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.BrowserFilterG.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.BRT.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.CompatibilityChecker.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.DspSvc.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.ExpExt.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.FeSvc.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.FFUpdate.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.GCUpdate.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.IEUpdate.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.Msvcmon.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.OfSvc.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.PurBrowse.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.PurBrowseG.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.Repmon.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\utilGreyGray.exe".
The file at "<$PROGRAMFILES>\GreyGray\GreyGray.Common.dll".
The file at "<$PROGRAMFILES>\GreyGray\GreyGray.FirstRun.exe".
The file at "<$PROGRAMFILES>\GreyGray\GreyGray.ico".
The file at "<$PROGRAMFILES>\GreyGray\GreyGrayBHO.dll".
The file at "<$PROGRAMFILES>\GreyGray\GreyGrayuninstall.exe".
The file at "<$PROGRAMFILES>\GreyGray\nhogbcndagiknbfomjgdeghehkljalhi.crx".
The file at "<$PROGRAMFILES>\GreyGray\updateGreyGray.exe".
The file at "<$PROGRAMFILES>\GreyGray\updater.exe".
Make sure you set your file manager to display hidden and system files. If Ad.GreyGray uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\GreyGray\bin\plugins".
The directory at "<$PROGRAMFILES>\GreyGray\bin".
The directory at "<$PROGRAMFILES>\GreyGray".
Make sure you set your file manager to display hidden and system files. If Ad.GreyGray uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{630BB364-173F-49E6-8510-6E0C86B25593}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{ae60e6ed-49dd-4099-8b5e-386a4908d5d5}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{ae60e6ed-49dd-4099-8b5e-386a4908d5d5}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{FE34FA86-9846-47AA-8E21-108C4D3EB7B1}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "GreyGray" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "GreyGray" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall".
Delete the registry key "Update GreyGray" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "Update GreyGray" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "Update GreyGray" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
Delete the registry value "id" at "HKEY_CURRENT_USER\Software\GreyGray\".
Delete the registry value "iid" at "HKEY_CURRENT_USER\Software\GreyGray\".
Delete the registry value "is" at "HKEY_CURRENT_USER\Software\GreyGray\".
If Ad.GreyGray uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
adware
bho
Description:
Ad.GreyGray is a browser add-on that displays advertisements and sponsored links.
Links (be careful!):
: ttp://greygray.biz
: ttp://www.greygray.biz
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
A file with an unknown location named "firefox@greygray.biz.xpi".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGray.BOAS.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGray.BOASHelper.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGray.BOASPRT.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGray.BrowserAdapter.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGray.BRT.Helper.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGray.ExpExt.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGray.PurBrowse.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGray.PurBrowse64.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGrayBA.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGrayBAApp.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\GreyGrayBrowserFilter.exe".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.BOAS.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.Bromon.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.BroStats.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.BrowserAdapter.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.BrowserAdapterS.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.BrowserFilterG.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.BRT.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.CompatibilityChecker.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.DspSvc.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.ExpExt.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.FeSvc.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.FFUpdate.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.GCUpdate.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.IEUpdate.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.Msvcmon.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.OfSvc.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.PurBrowse.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.PurBrowseG.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\plugins\GreyGray.Repmon.dll".
The file at "<$PROGRAMFILES>\GreyGray\bin\utilGreyGray.exe".
The file at "<$PROGRAMFILES>\GreyGray\GreyGray.Common.dll".
The file at "<$PROGRAMFILES>\GreyGray\GreyGray.FirstRun.exe".
The file at "<$PROGRAMFILES>\GreyGray\GreyGray.ico".
The file at "<$PROGRAMFILES>\GreyGray\GreyGrayBHO.dll".
The file at "<$PROGRAMFILES>\GreyGray\GreyGrayuninstall.exe".
The file at "<$PROGRAMFILES>\GreyGray\nhogbcndagiknbfomjgdeghehkljalhi.crx".
The file at "<$PROGRAMFILES>\GreyGray\updateGreyGray.exe".
The file at "<$PROGRAMFILES>\GreyGray\updater.exe".
Make sure you set your file manager to display hidden and system files. If Ad.GreyGray uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$PROGRAMFILES>\GreyGray\bin\plugins".
The directory at "<$PROGRAMFILES>\GreyGray\bin".
The directory at "<$PROGRAMFILES>\GreyGray".
Make sure you set your file manager to display hidden and system files. If Ad.GreyGray uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{630BB364-173F-49E6-8510-6E0C86B25593}" at "HKEY_CLASSES_ROOT\Interface\".
Delete the registry key "{ae60e6ed-49dd-4099-8b5e-386a4908d5d5}" at "HKEY_CLASSES_ROOT\CLSID\".
Delete the registry key "{ae60e6ed-49dd-4099-8b5e-386a4908d5d5}" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\".
Delete the registry key "{FE34FA86-9846-47AA-8E21-108C4D3EB7B1}" at "HKEY_CLASSES_ROOT\TypeLib\".
Delete the registry key "GreyGray" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "GreyGray" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall".
Delete the registry key "Update GreyGray" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "Update GreyGray" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "Update GreyGray" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
Delete the registry value "id" at "HKEY_CURRENT_USER\Software\GreyGray\".
Delete the registry value "iid" at "HKEY_CURRENT_USER\Software\GreyGray\".
Delete the registry value "is" at "HKEY_CURRENT_USER\Software\GreyGray\".
If Ad.GreyGray uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.