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View Full Version : Taskbar Disappears - windows XP



roger.f
2016-12-17, 08:02
The taskbar disappears. I reboot and the computer runs reasonably well for 24-48 hours and then the task bar disappear again. Task performed as requested and log fills follow:
Thank you!!!

==================== Memory info ===========================

Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5200+
Percentage of memory in use: 49%
Total physical RAM: 2814.42 MB
Available physical RAM: 1416.51 MB
Total Virtual: 4700.93 MB
Available Virtual: 3418.59 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:341.8 GB) (Free:316.67 GB) NTFS ==>[drive with boot components (Windows XP)]
Drive d: () (Fixed) (Total:390.63 GB) (Free:339.73 GB) NTFS
Drive e: () (Fixed) (Total:199.08 GB) (Free:100.85 GB) NTFS
Drive g: (System) (Fixed) (Total:121.85 GB) (Free:51.59 GB) NTFS ==>[drive with boot components (Windows XP)]
Drive h: (Data) (Fixed) (Total:148.6 GB) (Free:73.19 GB) NTFS
Drive i: (Backup) (Fixed) (Total:100 GB) (Free:99.92 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows XP) (Size: 931.5 GB) (Disk ID: CE18CE18)
Partition 1: (Active) - (Size=341.8 GB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=589.7 GB) - (Type=OF Extended)

========================================================
Disk: 1 (MBR Code: Windows XP) (Size: 465.6 GB) (Disk ID: 41F041EF)
Partition 1: (Active) - (Size=121.8 GB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=148.6 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=100 GB) - (Type=07 NTFS)
Partition 4: (Not Active) - (Size=11.7 GB) - (Type=DE)

==================== End of Addition.txt ============================

Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 07-12-2016
Ran by Administrator (administrator) on ROGER-DESKTOP (16-12-2016 21:33:08)
Running from E:\Documents and Settings\Roger\Desktop
Loaded Profiles: Roger & Administrator (Available Profiles: Roger & Administrator)
Platform: Microsoft Windows XP Professional Service Pack 3 (X86) Language: English (United States)
Internet Explorer Version 8 (Default browser: Chrome)
Boot Mode: Normal
Tutorial for Farbar Recovery Scan Tool: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/

==================== Processes (Whitelisted) =================

(If an entry is included in the fixlist, the process will be closed. The file will not be moved.)

(ATI Technologies Inc.) E:\WINDOWS\system32\ati2evxx.exe
(ATI Technologies Inc.) E:\WINDOWS\system32\ati2evxx.exe
(AVAST Software) E:\Program Files\AVAST Software\Avast\AvastSvc.exe
(Microsoft Corporation) E:\WINDOWS\system32\scardsvr.exe
(Realtek Semiconductor Corp.) E:\WINDOWS\RTHDCPL.exe
(AVAST Software) E:\Program Files\AVAST Software\Avast\AvastUI.exe
(SUPERAntiSpyware.com) E:\Program Files\SUPERAntiSpyware\SASCORE.EXE
(Brother Industries, Ltd.) E:\Program Files\Brother\ControlCenter2\brctrcen.exe
(Apple Computer, Inc.) E:\Program Files\Bonjour\mDNSResponder.exe
(Dropbox, Inc.) E:\Program Files\Dropbox\Client\Dropbox.exe
(Macrovision) E:\WINDOWS\system32\drivers\CDAC11BA.EXE
(Skype Technologies S.A.) E:\Program Files\Skype\Phone\Skype.exe
(CrypKey (Canada) Ltd.) E:\WINDOWS\system32\Crypserv.exe
() E:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe
(Seagate) E:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe
(Dropbox, Inc.) E:\Program Files\Dropbox\Update\DropboxUpdate.exe
(Microsoft Corporation) E:\WINDOWS\system32\wbem\unsecapp.exe
(Microsoft Corporation) E:\WINDOWS\system32\wuauclt.exe
(Google Inc.) E:\Program Files\Google\Update\1.3.32.7\GoogleCrashHandler.exe
(Mozilla Corporation) E:\Program Files\Mozilla Firefox\firefox.exe

==================== Registry (Whitelisted) ====================

(If an entry is included in the fixlist, the registry item will be restored to default or removed. The file will not be moved.)

HKLM\...\Run: [RTHDCPL] => E:\WINDOWS\RTHDCPL.EXE [16862720 2008-05-13] (Realtek Semiconductor Corp.)
HKLM\...\Run: [Adobe ARM] => E:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [959176 2014-08-21] (Adobe Systems Incorporated)
HKLM\...\Run: [Adobe_ID0EYTHM] => E:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3Tray.exe [1884160 2007-03-20] (Adobe Systems Incorporated)
HKLM\...\Run: [APSDaemon] => E:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [59720 2013-04-21] (Apple Inc.)
HKLM\...\Run: [AvastUI.exe] => E:\Program Files\AVAST Software\Avast\AvastUI.exe [9107616 2016-10-07] (AVAST Software)
HKLM\...\Run: [QuickTime Task] => E:\Program Files\QuickTime\qttask.exe [421888 2014-10-02] (Apple Inc.)
HKLM\...\Run: [SetDefPrt] => E:\Program Files\Brother\Brmfl04g\BrStDvPt.exe [49152 2004-11-11] (Brother Industories, Ltd.)
HKLM\...\Run: [ControlCenter2.0] => E:\Program Files\Brother\ControlCenter2\brctrcen.exe [864256 2005-01-07] (Brother Industries, Ltd.)
HKLM\...\Run: [Dropbox] => E:\Program Files\Dropbox\Client\Dropbox.exe [25838592 2016-11-28] (Dropbox, Inc.)
Winlogon\Notify\AtiExtEvent: E:\WINDOWS\system32\Ati2evxx.dll [2008-03-18] (ATI Technologies Inc.)
HKU\S-1-5-21-1644491937-813497703-682003330-1003\...\Run: [Skype] => E:\Program Files\Skype\Phone\Skype.exe [27226072 2016-11-15] (Skype Technologies S.A.)
HKU\S-1-5-21-1644491937-813497703-682003330-1003\...\MountPoints2: {a37c370f-f4fd-11e4-a8bb-02785b918a01} - G:\VZW_Software_upgrade_assistant.exe
HKU\S-1-5-21-1644491937-813497703-682003330-1003\...\MountPoints2: {d2da4ecb-3807-11e4-a8a5-001fd08f1f5b} - G:\HTC_Sync_Manager_PC.exe
HKU\S-1-5-21-1644491937-813497703-682003330-1003\...\MountPoints2: {d2da4ecc-3807-11e4-a8a5-001fd08f1f5b} - G:\HTC_Sync_Manager_PC.exe
HKU\S-1-5-21-1644491937-813497703-682003330-500\...\RunOnce: [Report] => \AdwCleaner\AdwCleaner[C2].txt
HKU\S-1-5-21-1644491937-813497703-682003330-500\...\MountPoints2: F - F:\setup.exe
ShellExecuteHooks: SABShellExecuteHook Class - {5AE067D3-9AFB-48E0-853A-EBB7F4A000DA} - E:\Program Files\SUPERAntiSpyware\SASSEH.DLL [115440 2013-05-07] (SuperAdBlocker.com)
ShellIconOverlayIdentifiers: [ DropboxExt1] -> {FB314ED9-A251-47B7-93E1-CDD82E34AF8B} => E:\Program Files\Dropbox\Client\DropboxExt.3.0.dll [2016-11-28] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt10] -> {FB314EE2-A251-47B7-93E1-CDD82E34AF8B} => E:\Program Files\Dropbox\Client\DropboxExt.3.0.dll [2016-11-28] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt2] -> {FB314EDA-A251-47B7-93E1-CDD82E34AF8B} => E:\Program Files\Dropbox\Client\DropboxExt.3.0.dll [2016-11-28] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt3] -> {FB314EDD-A251-47B7-93E1-CDD82E34AF8B} => E:\Program Files\Dropbox\Client\DropboxExt.3.0.dll [2016-11-28] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt4] -> {FB314EDE-A251-47B7-93E1-CDD82E34AF8B} => E:\Program Files\Dropbox\Client\DropboxExt.3.0.dll [2016-11-28] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt5] -> {FB314EDB-A251-47B7-93E1-CDD82E34AF8B} => E:\Program Files\Dropbox\Client\DropboxExt.3.0.dll [2016-11-28] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt6] -> {FB314EDF-A251-47B7-93E1-CDD82E34AF8B} => E:\Program Files\Dropbox\Client\DropboxExt.3.0.dll [2016-11-28] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt7] -> {FB314EDC-A251-47B7-93E1-CDD82E34AF8B} => E:\Program Files\Dropbox\Client\DropboxExt.3.0.dll [2016-11-28] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt8] -> {FB314EE0-A251-47B7-93E1-CDD82E34AF8B} => E:\Program Files\Dropbox\Client\DropboxExt.3.0.dll [2016-11-28] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [ DropboxExt9] -> {FB314EE1-A251-47B7-93E1-CDD82E34AF8B} => E:\Program Files\Dropbox\Client\DropboxExt.3.0.dll [2016-11-28] (Dropbox, Inc.)
ShellIconOverlayIdentifiers: [00avast] -> {472083B0-C522-11CF-8763-00608CC02F24} => E:\Program Files\AVAST Software\Avast\ashShell.dll [2016-10-07] (AVAST Software)
GroupPolicy: Restriction ? <======= ATTENTION

==================== Internet (Whitelisted) ====================

(If an item is included in the fixlist, if it is a registry item it will be removed or restored to default.)

Winsock: Catalog5 04 E:\Program Files\Bonjour\mdnsNSP.dll [94208 2006-02-28] (Apple Computer, Inc.)
Hosts: There are more than one entry in Hosts. See Hosts section of Addition.txt
Tcpip\Parameters: [DhcpNameServer] 192.168.29.1
Tcpip\..\Interfaces\{EB49A6B1-8C1D-498D-AF66-5EFD93B18641}: [DhcpNameServer] 192.168.29.1

Internet Explorer:
==================
HKU\S-1-5-21-1644491937-813497703-682003330-1003\Software\Microsoft\Internet Explorer\Main,Search Page = hxxp://www.microsoft.com/isapi/redir.dll?prd=ie&ar=iesearch
URLSearchHook: [S-1-5-21-1644491937-813497703-682003330-500] ATTENTION => Default URLSearchHook is missing
SearchScopes: HKU\S-1-5-21-1644491937-813497703-682003330-1003 -> DefaultScope {73CBDD4E-F0B0-4E8E-BD6A-389EB855600A} URL = hxxps://www.google.com/search?q={searchTerms}
SearchScopes: HKU\S-1-5-21-1644491937-813497703-682003330-1003 -> {73CBDD4E-F0B0-4E8E-BD6A-389EB855600A} URL = hxxps://www.google.com/search?q={searchTerms}
BHO: Spybot-S&D IE Protection -> {53707962-6F74-2D53-2644-206D7942484F} -> E:\Program Files\Spybot - Search & Destroy\SDHelper.dll [2009-01-26] (Safer Networking Limited)
BHO: Java(tm) Plug-In SSV Helper -> {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} -> E:\Program Files\Java\jre1.8.0_71\bin\ssv.dll [2016-01-29] (Oracle Corporation)
BHO: avast! Online Security -> {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} -> E:\Program Files\AVAST Software\Avast\aswWebRepIE.dll [2016-10-07] (AVAST Software)
BHO: Adobe PDF Conversion Toolbar Helper -> {AE7CD045-E861-484f-8273-0445EE161910} -> E:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll [2011-08-30] (Adobe Systems Incorporated)
BHO: Java(tm) Plug-In 2 SSV Helper -> {DBC80044-A445-435b-BC74-9C25C1C588A9} -> E:\Program Files\Java\jre1.8.0_71\bin\jp2ssv.dll [2016-01-29] (Oracle Corporation)
Toolbar: HKLM - Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - E:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll [2011-08-30] (Adobe Systems Incorporated)
Toolbar: HKU\S-1-5-21-1644491937-813497703-682003330-1003 -> Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - E:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll [2011-08-30] (Adobe Systems Incorporated)
DPF: {0D6709DD-4ED8-40CA-B459-2757AEEF7BEE} hxxp://download.gigabyte.com.tw/object/Dldrv.ocx
DPF: {17492023-C23A-453E-A040-C7C580BBF700} hxxp://go.microsoft.com/fwlink/?linkid=39204
DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} hxxp://windowsupdate.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1357964692663
DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} hxxp://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1357975986390
DPF: {7530BFB8-7293-4D34-9923-61A11451AFC5} hxxp://download.eset.com/special/eos/OnlineScanner.cab
DPF: {83AB6E4D-CDD7-11D3-B5E7-00104B9AFF6E} hxxp://las.mlxchange.com/5.6.09.29841/Control/IRCSharc.cab

FireFox:
========
FF HKLM\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - E:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension
FF Extension: (Microsoft .NET Framework Assistant) - E:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension [2015-02-26] [not signed]
FF HKLM\...\Firefox\Extensions: [wrc@avast.com] - E:\Program Files\AVAST Software\Avast\WebRep\FF
FF Extension: (Avast Online Security) - E:\Program Files\AVAST Software\Avast\WebRep\FF [2016-10-07]
FF HKLM\...\Firefox\Extensions: [sp@avast.com] - E:\Program Files\AVAST Software\Avast\SafePrice\FF
FF Extension: (Avast SafePrice) - E:\Program Files\AVAST Software\Avast\SafePrice\FF [2016-10-07]
FF Plugin: @adobe.com/FlashPlayer -> E:\WINDOWS\system32\Macromed\Flash\NPSWF32_21_0_0_242.dll [2016-06-15] ()
FF Plugin: @Google.com/GoogleEarthPlugin -> E:\Program Files\Google\Google Earth\plugin\npgeplugin.dll [2016-10-06] (Google)
FF Plugin: @java.com/DTPlugin,version=11.71.2 -> E:\Program Files\Java\jre1.8.0_71\bin\dtplugin\npDeployJava1.dll [2016-01-29] (Oracle Corporation)
FF Plugin: @java.com/JavaPlugin,version=11.71.2 -> E:\Program Files\Java\jre1.8.0_71\bin\plugin2\npjp2.dll [2016-01-29] (Oracle Corporation)
FF Plugin: @Microsoft.com/NpCtrl,version=1.0 -> E:\Program Files\Microsoft Silverlight\5.1.30514.0\npctrl.dll [2014-05-13] ( Microsoft Corporation)
FF Plugin: @microsoft.com/WPF,version=3.5 -> E:\WINDOWS\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll [2008-07-29] (Microsoft Corporation)
FF Plugin: @RIM.com/WebSLLauncher,version=1.0 -> E:\Program Files\Common Files\Research In Motion\BBWebSLLauncher\NPWebSLLauncher.dll [2015-03-19] ()
FF Plugin: @tools.google.com/Google Update;version=3 -> E:\Program Files\Google\Update\1.3.32.7\npGoogleUpdate3.dll [2016-12-16] (Google Inc.)
FF Plugin: @tools.google.com/Google Update;version=9 -> E:\Program Files\Google\Update\1.3.32.7\npGoogleUpdate3.dll [2016-12-16] (Google Inc.)
FF Plugin: @videolan.org/vlc,version=2.1.5 -> E:\Program Files\VideoLAN\VLC\npvlc.dll [2015-04-13] (VideoLAN)
FF Plugin: @videolan.org/vlc,version=2.2.1 -> E:\Program Files\VideoLAN\VLC\npvlc.dll [2015-04-13] (VideoLAN)
FF Plugin: Adobe Reader -> E:\Program Files\Adobe\Reader 11.0\Reader\AIR\nppdf32.dll [2014-08-05] (Adobe Systems Inc.)
FF Plugin HKU\S-1-5-21-1644491937-813497703-682003330-1003: @citrixonline.com/appdetectorplugin -> E:\Documents and Settings\Roger\Local Settings\Application Data\Citrix\Plugins\104\npappdetector.dll [2014-06-05] (Citrix Online)
FF Plugin HKU\S-1-5-21-1644491937-813497703-682003330-1003: magellangps.com/mgnContentManager -> E:\Documents and Settings\Roger\Application Data\MiTAC Digital Corporation\mgnContentManager\npmgnContentManager.dll [2016-01-20] (MiTAC Digital Corp.)
FF Plugin ProgramFiles/Appdata: E:\Program Files\mozilla firefox\browser\plugins\ieatgpc.dll [2013-11-08] (Cisco WebEx LLC)
FF Plugin ProgramFiles/Appdata: E:\Program Files\mozilla firefox\browser\plugins\npatgpc.dll [2013-11-08] (Cisco WebEx LLC)

Chrome:
=======
CHR HomePage: Default -> hxxp://www.google.com
CHR StartupUrls: Default -> "hxxp://www.google.com"
CHR Profile: E:\Documents and Settings\Administrator.ROGER-DESKTOP\Local Settings\Application Data\Google\Chrome\User Data\Default [2015-09-30]
CHR Extension: (Docs) - E:\Documents and Settings\Administrator.ROGER-DESKTOP\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake [2015-09-25]
CHR Extension: (Google Drive) - E:\Documents and Settings\Administrator.ROGER-DESKTOP\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf [2015-09-25]
CHR Extension: (YouTube) - E:\Documents and Settings\Administrator.ROGER-DESKTOP\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo [2015-09-25]
CHR Extension: (Google Search) - E:\Documents and Settings\Administrator.ROGER-DESKTOP\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf [2015-09-25]
CHR Extension: (Gmail) - E:\Documents and Settings\Administrator.ROGER-DESKTOP\Local Settings\Application Data\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia [2015-09-25]
CHR HKLM\...\Chrome\Extension: [eofcbnmajmjmplflapaojjnihcjkigck] - hxxps://clients2.google.com/service/update2/crx
CHR HKLM\...\Chrome\Extension: [gomekmidlodglbbmalcneegieacbdmki] - E:\Program Files\AVAST Software\Avast\WebRep\Chrome\aswWebRepChrome.crx <not found>

==================== Services (Whitelisted) ====================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R2 !SASCORE; E:\Program Files\SUPERAntiSpyware\SASCORE.EXE [142648 2014-08-13] (SUPERAntiSpyware.com)
R2 6to4; E:\WINDOWS\System32\6to4svc.dll [100864 2010-02-11] (Microsoft Corporation)
S3 ACDaemon; E:\Program Files\Common Files\ArcSoft\Connection Service\Bin\ACService.exe [113152 2010-03-18] (ArcSoft Inc.)
S3 Adobe Version Cue CS3; E:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe [153792 2007-03-20] (Adobe Systems Incorporated)
R2 avast! Antivirus; E:\Program Files\AVAST Software\Avast\AvastSvc.exe [197128 2016-10-07] (AVAST Software)
S3 BlackBerry Device Manager; E:\Program Files\Common Files\Research In Motion\USB Drivers\BbDevMgr.exe [588024 2014-10-31] (BlackBerry Limited)
R2 Bonjour Service; E:\Program Files\Bonjour\mDNSResponder.exe [229376 2006-02-28] (Apple Computer, Inc.) [File not signed]
R2 C-DillaCdaC11BA; E:\WINDOWS\system32\drivers\CDAC11BA.EXE [52736 2016-09-10] (Macrovision) [File not signed]
R2 Crypkey License; E:\WINDOWS\system32\crypserv.exe [122880 2008-05-07] (CrypKey (Canada) Ltd.) [File not signed]
S2 dbupdate; E:\Program Files\Dropbox\Update\DropboxUpdate.exe [143144 2016-11-04] (Dropbox, Inc.)
S3 dbupdatem; E:\Program Files\Dropbox\Update\DropboxUpdate.exe [143144 2016-11-04] (Dropbox, Inc.)
S2 DbxSvc; E:\WINDOWS\system32\DbxSvc.exe [35440 2016-11-28] (Dropbox, Inc.) [File not signed]
S3 FLEXnet Licensing Service; E:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe [654848 2013-01-15] (Macrovision Europe Ltd.) [File not signed]
S3 IDriverT; E:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe [69632 2005-04-04] (Macrovision Corporation) [File not signed]
R2 PassThru Service; E:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe [167424 2012-12-07] () [File not signed]
R2 SgtSch2Svc; E:\Program Files\Common Files\Seagate\Schedule2\schedul2.exe [845808 2011-06-30] (Seagate)

===================== Drivers (Whitelisted) ======================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)

R1 AmdK8; E:\WINDOWS\System32\DRIVERS\AmdK8.sys [36864 2006-07-01] (Advanced Micro Devices)
S3 aswHwid; E:\WINDOWS\system32\drivers\aswHwid.sys [34008 2016-10-07] (AVAST Software)
R1 aswKbd; E:\WINDOWS\system32\drivers\aswKbd.sys [35096 2016-10-07] (AVAST Software)
R2 aswMonFlt; E:\WINDOWS\system32\drivers\aswMonFlt.sys [92256 2016-10-07] (AVAST Software)
R1 AswRdr; E:\WINDOWS\system32\drivers\aswRdr.sys [64272 2016-10-07] (AVAST Software)
R0 aswRvrt; E:\WINDOWS\system32\Drivers\aswRvrt.sys [60424 2016-10-07] (AVAST Software)
R1 aswSnx; E:\WINDOWS\system32\drivers\aswSnx.sys [735488 2016-10-07] (AVAST Software)
R1 aswSP; E:\WINDOWS\system32\drivers\aswSP.sys [433768 2016-10-07] (AVAST Software)
R3 aswStmXP; E:\WINDOWS\system32\drivers\aswStmXP.sys [184592 2016-10-07] (AVAST Software)
S3 aswTdi; E:\WINDOWS\system32\drivers\aswTdi.sys [66688 2016-10-07] (AVAST Software)
R0 aswVmm; E:\WINDOWS\system32\Drivers\aswVmm.sys [224616 2016-10-07] (AVAST Software)
R3 BrScnUsb; E:\WINDOWS\System32\Drivers\BrScnUsb.sys [15295 2004-10-15] (Brother Industries Ltd.)
R2 CdaC15BA; E:\WINDOWS\system32\drivers\CdaC15BA.SYS [11376 2016-09-10] () [File not signed]
S3 gdrv; E:\WINDOWS\gdrv.sys [17488 2013-01-12] (Windows (R) 2000 DDK provider)
R1 NetworkX; E:\WINDOWS\system32\ckldrv.sys [19584 2008-03-17] () [File not signed]
S3 RimUsb; E:\WINDOWS\System32\Drivers\RimUsb.sys [68608 2014-05-06] (BlackBerry Limited)
S3 rimvndis; E:\WINDOWS\System32\Drivers\rimvndis.sys [12288 2015-03-19] (BlackBerry Limited) [File not signed]
R3 RTHDMIAzAudService; E:\WINDOWS\System32\drivers\RtHDMI.sys [3688960 2008-04-29] (Realtek Semiconductor Corp.)
R1 SASDIFSV; E:\Program Files\SUPERAntiSpyware\SASDIFSV.SYS [12880 2011-07-22] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
R1 SASKUTIL; E:\Program Files\SUPERAntiSpyware\SASKUTIL.SYS [67664 2011-07-12] (SUPERAdBlocker.com and SUPERAntiSpyware.com)
R3 SCR3XX2K; E:\WINDOWS\System32\DRIVERS\SCR3XX2K.sys [62976 2013-05-30] (Identive)
R1 Tcpip6; E:\WINDOWS\System32\DRIVERS\tcpip6.sys [226880 2010-02-11] (Microsoft Corporation)
R0 vididr; E:\WINDOWS\System32\DRIVERS\vididr.sys [125472 2013-01-14] (Acronis)
R0 vidsflt53; E:\WINDOWS\System32\DRIVERS\vsflt53.sys [83392 2013-01-14] (Acronis)
U2 CertPropSvc; no ImagePath
S3 dbx; system32\DRIVERS\dbx.sys [X]

==================== NetSvcs (Whitelisted) ===================

(If an entry is included in the fixlist, it will be removed from the registry. The file will not be moved unless listed separately.)


==================== One Month Created files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2016-12-16 20:20 - 2016-12-16 20:25 - 00000882 _____ E:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore1d2581cdc81e5fe.job
2016-12-15 21:35 - 2016-05-24 10:43 - 00022694 _____ E:\Documents and Settings\Roger\Desktop\error_log
2016-12-15 21:34 - 2016-12-15 22:33 - 00000841 _____ E:\Documents and Settings\Roger\Desktop\send-contacts.php
2016-12-15 21:32 - 2016-05-24 10:43 - 00019815 _____ E:\Documents and Settings\Roger\Desktop\contact.html
2016-12-12 21:33 - 2016-12-16 21:29 - 00000000 ____D E:\Documents and Settings\Roger\Application Data\Skype
2016-12-12 21:33 - 2016-12-12 21:33 - 00001878 _____ E:\Documents and Settings\All Users\Desktop\Skype.lnk
2016-12-12 21:33 - 2016-12-12 21:33 - 00000000 ____D E:\Documents and Settings\Roger\Tracing
2016-12-12 21:33 - 2016-12-12 21:33 - 00000000 ____D E:\Documents and Settings\All Users\Start Menu\Programs\Skype
2016-12-12 21:32 - 2016-12-12 21:33 - 00000000 ___RD E:\Program Files\Skype
2016-12-12 21:32 - 2016-12-12 21:33 - 00000000 ____D E:\Documents and Settings\All Users\Application Data\Skype
2016-12-12 21:32 - 2016-12-12 21:32 - 00000000 ____D E:\Program Files\Common Files\Skype
2016-12-12 21:29 - 2016-12-12 21:30 - 43552728 _____ (Skype Technologies S.A.) E:\Documents and Settings\Roger\Desktop\SkypeSetupFullXp.exe
2016-12-09 17:48 - 2016-12-09 17:49 - 00015139 _____ E:\Documents and Settings\Roger\Desktop\fremont 01.jpeg
2016-12-09 02:11 - 2016-12-09 02:11 - 00000750 _____ E:\Documents and Settings\All Users\Start Menu\Programs\Sublime Text 3.lnk
2016-12-09 02:11 - 2016-12-09 02:11 - 00000000 ____D E:\Program Files\Sublime Text 3
2016-12-09 02:11 - 2016-12-09 02:11 - 00000000 ____D E:\Documents and Settings\Roger\Local Settings\Application Data\Sublime Text 3
2016-12-09 02:11 - 2016-12-09 02:11 - 00000000 ____D E:\Documents and Settings\Roger\Application Data\Sublime Text 3
2016-12-01 12:46 - 2016-12-01 12:46 - 00000000 ____D E:\Documents and Settings\All Users\Start Menu\Programs\Dropbox
2016-11-29 11:01 - 2016-12-16 20:16 - 00000892 _____ E:\WINDOWS\Tasks\DropboxUpdateTaskMachineCore1d24a72eddc4f32.job
2016-11-26 19:49 - 2016-11-27 06:21 - 00000000 ____D E:\Documents and Settings\All Users\Application Data\Malwarebytes' Anti-Malware (portable)
2016-11-26 19:47 - 2016-11-27 06:21 - 00000000 ____D E:\Documents and Settings\Roger\Desktop\mbar
2016-11-20 19:56 - 2016-11-20 21:06 - 00000000 ____D E:\Documents and Settings\Roger\Desktop\Jen Picts
2016-11-17 14:31 - 2016-12-16 09:20 - 00000000 ____D E:\Program Files\Mozilla Firefox

==================== One Month Modified files and folders ========

(If an entry is included in the fixlist, the file/folder will be moved.)

2016-12-16 21:33 - 2016-10-14 13:23 - 00019019 _____ E:\Documents and Settings\Roger\Desktop\FRST.txt
2016-12-16 21:33 - 2015-09-25 01:14 - 00000000 ____D E:\Documents and Settings\Administrator.ROGER-DESKTOP\Local Settings\Temp
2016-12-16 21:30 - 2013-01-11 17:53 - 00000000 ____D E:\Documents and Settings\Roger\Local Settings\Temp
2016-12-16 21:29 - 2015-09-25 01:15 - 00000178 ___SH E:\Documents and Settings\Administrator.ROGER-DESKTOP\ntuser.ini
2016-12-16 21:26 - 2016-10-14 13:22 - 00000000 ____D E:\FRST
2016-12-16 21:25 - 2014-06-05 09:55 - 00000514 _____ E:\WINDOWS\Tasks\G2MUpdateTask-S-1-5-21-1644491937-813497703-682003330-1003.job
2016-12-16 21:23 - 2016-10-14 13:20 - 01761792 _____ (Farbar) E:\Documents and Settings\Roger\Desktop\FRST.exe
2016-12-16 21:20 - 2015-09-28 09:37 - 00039771 _____ E:\WINDOWS\Tweaking.com - Registry Backup Setup Log.txt
2016-12-16 20:57 - 2016-02-03 01:58 - 00000830 _____ E:\WINDOWS\Tasks\Adobe Flash Player Updater.job
2016-12-16 20:25 - 2016-07-28 12:51 - 00000882 _____ E:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore1d1e911ce7c837c.job
2016-12-16 20:16 - 2016-10-07 05:17 - 00000470 _____ E:\WINDOWS\Tasks\SafeZone scheduled Autoupdate 1475846231.job
2016-12-16 20:16 - 2016-05-10 12:40 - 00000882 _____ E:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore1d1aafc36bf21d2.job
2016-12-16 20:16 - 2016-02-01 11:01 - 00000882 _____ E:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore1d15d22e49186ce.job
2016-12-16 20:16 - 2015-12-02 09:40 - 00000882 _____ E:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore1d12d288d1bd6ee.job
2016-12-16 20:16 - 2015-09-14 14:43 - 00000882 _____ E:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore1d0ef3ebabe5dba.job
2016-12-16 20:16 - 2015-08-30 01:05 - 00000882 _____ E:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore1d0e302f89e769e.job
2016-12-16 20:16 - 2015-07-15 11:40 - 00000882 _____ E:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore1d0bf361ea2e2f8.job
2016-12-16 20:16 - 2015-05-14 21:01 - 00000882 _____ E:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore1d08ecc387f391e.job
2016-12-16 20:16 - 2015-02-05 06:13 - 00000882 _____ E:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore1d0414df5827840.job
2016-12-16 20:16 - 2014-11-13 03:52 - 00000882 _____ E:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore1cfff38450a62d6.job
2016-12-16 20:16 - 2014-10-21 09:48 - 00000882 _____ E:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore1cfed574469b630.job
2016-12-16 20:16 - 2014-08-27 12:06 - 00000882 _____ E:\WINDOWS\Tasks\GoogleUpdateTaskMachineCore1cfc2327115be7c.job
2016-12-16 20:16 - 2013-01-12 03:48 - 00000316 ____H E:\WINDOWS\Tasks\avast! Emergency Update.job
2016-12-16 20:16 - 2013-01-11 17:51 - 00000006 ____H E:\WINDOWS\Tasks\SA.DAT
2016-12-16 20:16 - 2008-04-14 04:00 - 00013734 _____ E:\WINDOWS\system32\wpa.dbl
2016-12-16 20:15 - 2013-01-15 00:04 - 00000000 ____D E:\Program Files\Mozilla Maintenance Service
2016-12-16 13:57 - 2013-01-11 17:51 - 00032296 _____ E:\WINDOWS\SchedLgU.Txt
2016-12-12 21:33 - 2013-01-11 17:53 - 00000000 ____D E:\Documents and Settings\Roger
2016-12-08 15:00 - 2014-07-28 15:17 - 00000216 _____ E:\WINDOWS\Tasks\Microsoft Windows XP End of Service Notification Monthly.job
2016-12-03 13:08 - 2013-01-15 10:32 - 00000000 ____D E:\Documents and Settings\All Users\Application Data\FLEXnet
2016-12-01 12:47 - 2013-06-15 02:51 - 00000000 ____D E:\Program Files\Dropbox
2016-11-28 10:39 - 2013-01-11 17:53 - 00000000 ___RD E:\Documents and Settings\Roger\My Documents
2016-11-28 09:55 - 2013-01-11 08:50 - 00590908 _____ E:\WINDOWS\system32\PerfStringBackup.INI
2016-11-28 09:49 - 2013-01-11 17:53 - 00000278 ___SH E:\Documents and Settings\Roger\ntuser.ini
2016-11-28 09:48 - 2008-04-14 04:00 - 00000644 _____ E:\WINDOWS\win.ini
2016-11-28 09:48 - 2008-04-14 04:00 - 00000227 _____ E:\WINDOWS\system.ini
2016-11-28 09:37 - 2013-12-26 15:07 - 00000000 ____D E:\WINDOWS\system32\MRT
2016-11-28 09:27 - 2013-01-11 21:10 - 144884648 ____C (Microsoft Corporation) E:\WINDOWS\system32\MRT.exe
2016-11-28 09:25 - 2013-01-11 23:03 - 00000000 ____D E:\Documents and Settings\All Users\Application Data\Microsoft Help
2016-11-28 06:05 - 2016-10-24 05:06 - 00063600 _____ (Dropbox, Inc.) E:\WINDOWS\system32\Drivers\dbx-dev.sys
2016-11-28 06:05 - 2016-09-12 05:11 - 00035440 _____ (Dropbox, Inc.) E:\WINDOWS\system32\DbxSvc.exe
2016-11-28 06:05 - 2016-09-12 05:05 - 00063600 _____ (Dropbox, Inc.) E:\WINDOWS\system32\Drivers\dbx-stable.sys
2016-11-28 06:05 - 2016-09-12 05:05 - 00063600 _____ (Dropbox, Inc.) E:\WINDOWS\system32\Drivers\dbx-canary.sys
2016-11-27 22:19 - 2016-06-04 02:14 - 00000000 ____D E:\Documents and Settings\Roger\Local Settings\Application Data\ESET
2016-11-27 21:05 - 2014-08-27 22:37 - 00170200 _____ (Malwarebytes) E:\WINDOWS\system32\Drivers\MBAMSwissArmy.sys
2016-11-26 19:48 - 2014-08-27 22:35 - 00121560 _____ (Malwarebytes) E:\WINDOWS\system32\Drivers\mbamchameleon.sys
2016-11-19 08:43 - 2014-01-04 00:05 - 00000000 ____D E:\Program Files\SUPERAntiSpyware

==================== Files in the root of some directories =======

2013-01-18 09:39 - 2013-01-18 09:39 - 0000268 ___RH () E:\Documents and Settings\All Users\Application Data\Calibrators
2013-01-18 09:39 - 2013-01-18 09:39 - 0000268 ___RH () E:\Documents and Settings\All Users\Application Data\Carbon
2013-01-18 09:39 - 2013-01-18 09:39 - 0000268 ___RH () E:\Documents and Settings\All Users\Application Data\Channel
2013-01-18 09:39 - 2013-01-18 09:39 - 0000020 ____H () E:\Documents and Settings\All Users\Application Data\PKP_DLes.DAT
2013-01-18 09:39 - 2016-08-16 16:21 - 0000020 ____H () E:\Documents and Settings\All Users\Application Data\PKP_DLet.DAT
2013-01-18 09:39 - 2016-08-16 16:21 - 0000020 ____H () E:\Documents and Settings\All Users\Application Data\PKP_DLev.DAT

==================== Bamital & volsnap ======================

(There is no automatic fix for files that do not pass verification.)

E:\WINDOWS\explorer.exe => File is digitally signed
E:\WINDOWS\system32\winlogon.exe => File is digitally signed
E:\WINDOWS\system32\svchost.exe => File is digitally signed
E:\WINDOWS\system32\services.exe => File is digitally signed
E:\WINDOWS\system32\User32.dll => File is digitally signed
E:\WINDOWS\system32\userinit.exe => File is digitally signed
E:\WINDOWS\system32\rpcss.dll => File is digitally signed
E:\WINDOWS\system32\dnsapi.dll => File is digitally signed
E:\WINDOWS\system32\Drivers\volsnap.sys => File is digitally signed

==================== End of FRST.txt ============================

aswMBR version 1.0.1.2252 Copyright(c) 2014 AVAST Software
Run date: 2016-12-16 21:41:34
-----------------------------
21:41:34.766 OS Version: Windows 5.1.2600 Service Pack 3
21:41:34.766 Number of processors: 2 586 0x6B02
21:41:34.766 ComputerName: ROGER-DESKTOP UserName: Roger
21:41:36.203 Initialize success
21:41:36.203 VM: initialized successfully
21:41:36.219 VM: Amd CPU virtualization not supported
21:41:44.250 AVAST engine defs: 16121601
21:41:58.250 Disk 0 (boot) \Device\Harddisk0\DR0 -> \Device\Ide\IdeDeviceP0T0L0-4
21:41:58.250 Disk 0 Vendor: TOSHIBA_DT01ACA100 MS2OA750 Size: 953868MB BusType: 3
21:41:58.250 Disk 1 \Device\Harddisk1\DR1 -> \Device\Ide\IdeDeviceP1T1L0-17
21:41:58.250 Disk 1 Vendor: ST3500320NS SN06 Size: 476810MB BusType: 3
21:41:58.360 Disk 0 MBR read successfully
21:41:58.360 Disk 0 MBR scan
21:41:58.391 Disk 0 Windows XP default MBR code
21:41:58.391 Disk 0 Partition 1 80 (A) 07 HPFS/NTFS NTFS 350002 MB offset 63
21:41:58.422 Disk 0 default boot code
21:41:58.422 Disk 0 Partition - 00 0F Extended LBA 603857 MB offset 716804235
21:41:58.532 Disk 0 Partition 2 00 07 HPFS/NTFS NTFS 400001 MB offset 716804298
21:41:58.532 Disk 0 Partition - 00 05 Extended 203856 MB offset 1536006780
21:41:58.563 Disk 0 Partition 3 00 07 HPFS/NTFS NTFS 203856 MB offset 1536006843
21:41:58.625 Disk 0 scanning sectors +1953504000
21:41:58.750 Disk 0 scanning E:\WINDOWS\system32\drivers
21:42:04.594 Service scanning
21:42:16.735 Modules scanning
21:42:16.735 Disk 0 trace - called modules:
21:42:16.766 ntkrnlpa.exe CLASSPNP.SYS disk.sys vsflt53.sys hal.dll ACPI.sys atapi.sys pciide.sys PCIIDEX.SYS
21:42:16.766 1 nt!IofCallDriver -> \Device\Harddisk0\DR0[0x8aa5eab8]
21:42:16.766 3 CLASSPNP.SYS[ba108fd7] -> nt!IofCallDriver -> [0x8aa8b9e0]
21:42:16.766 5 vsflt53.sys[b9f60c2b] -> nt!IofCallDriver -> \Device\00000071[0x8aaaaf18]
21:42:16.766 7 ACPI.sys[b9f7f620] -> nt!IofCallDriver -> \Device\Ide\IdeDeviceP0T0L0-4[0x8aa93d98]
21:42:17.126 AVAST engine scan E:\WINDOWS
21:42:21.204 AVAST engine scan E:\WINDOWS\system32
21:44:52.003 AVAST engine scan E:\WINDOWS\system32\drivers
21:45:12.691 AVAST engine scan E:\Documents and Settings\Roger
21:49:31.835 Disk 0 MBR has been saved successfully to "E:\Documents and Settings\Roger\Desktop\MBR.dat"
21:49:31.835 The log file has been saved successfully to "E:\Documents and Settings\Roger\Desktop\aswMBR.txt"

Juliet
2016-12-17, 14:43
Can you look and find Addition.txt, copy and paste it in your next reply.

roger.f
2016-12-19, 04:01
==================== Memory info ===========================

Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 5200+
Percentage of memory in use: 49%
Total physical RAM: 2814.42 MB
Available physical RAM: 1416.51 MB
Total Virtual: 4700.93 MB
Available Virtual: 3418.59 MB

==================== Drives ================================

Drive c: () (Fixed) (Total:341.8 GB) (Free:316.67 GB) NTFS ==>[drive with boot components (Windows XP)]
Drive d: () (Fixed) (Total:390.63 GB) (Free:339.73 GB) NTFS
Drive e: () (Fixed) (Total:199.08 GB) (Free:100.85 GB) NTFS
Drive g: (System) (Fixed) (Total:121.85 GB) (Free:51.59 GB) NTFS ==>[drive with boot components (Windows XP)]
Drive h: (Data) (Fixed) (Total:148.6 GB) (Free:73.19 GB) NTFS
Drive i: (Backup) (Fixed) (Total:100 GB) (Free:99.92 GB) NTFS

==================== MBR & Partition Table ==================

========================================================
Disk: 0 (MBR Code: Windows XP) (Size: 931.5 GB) (Disk ID: CE18CE18)
Partition 1: (Active) - (Size=341.8 GB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=589.7 GB) - (Type=OF Extended)

========================================================
Disk: 1 (MBR Code: Windows XP) (Size: 465.6 GB) (Disk ID: 41F041EF)
Partition 1: (Active) - (Size=121.8 GB) - (Type=07 NTFS)
Partition 2: (Not Active) - (Size=148.6 GB) - (Type=07 NTFS)
Partition 3: (Not Active) - (Size=100 GB) - (Type=07 NTFS)
Partition 4: (Not Active) - (Size=11.7 GB) - (Type=DE)

==================== End of Addition.txt ============================

Sorry thought this was in the original post.
Roger

Juliet
2016-12-19, 12:10
That was the end of the one I wanted to see

End of Addition.txt

~~~

http://i.imgur.com/BY4dvz9.png AdwCleaner

Please download AdwCleaner (http://www.bleepingcomputer.com/download/adwcleaner/dl/125/) and save the file to your Desktop.
In order to use AdwCleaner, you have to agree the Eula:
Right-click AdwCleaner.exe and select http://i.imgur.com/AVOiBNU.jpg Run as administrator to run the programme.
Follow the prompts.
Click http://i.imgur.com/A49sxPr.png Scan.
Upon completion, click http://i.imgur.com/6cyn5v5.png Logfile. A log (AdwCleaner[S1].txt) will open. Briefly check the log for anything you know to be legitimate.
Return to AdwCleaner. Ensure anything you know to be legitimate does not have a checkmark under the corresponding tab.
Click http://i.imgur.com/MqHawIb.png Clean.
Follow the prompts and allow your computer to reboot.
After the reboot, a log (AdwCleaner[C1].txt) will open. Copy the contents of the log and paste in your next reply.

-- File and folder backups are made for items removed using this programme. Should a legitimate file or folder be removed (otherwise known as a 'false-positive'), simple steps can be taken to restore the item. Please do not overly concern yourself with the contents of AdwCleaner[C1].txt.

~~~~~~~~~~~~~~~~~~


Please download Junkware Removal Tool (http://www.bleepingcomputer.com/download/junkware-removal-tool/)
or from here http://downloads.malwarebytes.org/file/jrt
to your desktop.

Shut down your protection software now to avoid potential conflicts.
Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
The tool will open and start scanning your system.
Please be patient as this can take a while to complete depending on your system's specifications.
On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
Post the contents of JRT.txt into your next message.


please post

AdwCleaner[C1].txt
JRT.txt

roger.f
2016-12-20, 02:21
Tasks performed as requested. See logs below...
Thank you!!!
# AdwCleaner v6.041 - Logfile created 19/12/2016 at 13:46:12
# Updated on 16/12/2016 by Malwarebytes
# Database : 2016-12-19.1 [Server]
# Operating System : Microsoft Windows XP Service Pack 3 (X86)
# Username : Administrator - ROGER-DESKTOP
# Running from : E:\Documents and Settings\Roger\Desktop\AdwCleaner.exe
# Mode: Scan
# Support : https://www.malwarebytes.com/support



***** [ Services ] *****

No malicious services found.


***** [ Folders ] *****

Folder Found: E:\Documents and Settings\All Users\Documents\Downloaded Installers
Folder Found: E:\Program Files\SlimCleaner


***** [ Files ] *****

No malicious files found.


***** [ DLL ] *****

No malicious DLLs found.


***** [ WMI ] *****

No malicious keys found.


***** [ Shortcuts ] *****

No infected shortcut found.


***** [ Scheduled Tasks ] *****

No malicious task found.


***** [ Registry ] *****

Key Found: HKU\S-1-5-21-1644491937-813497703-682003330-1003\Software\Classes\ShopAtHomeHelper.CookiesManager
Key Found: HKU\S-1-5-21-1644491937-813497703-682003330-1003\Software\Classes\ShopAtHomeHelper.CookiesManager.1
Key Found: HKU\S-1-5-21-1644491937-813497703-682003330-1003\Software\Classes\ShopAtHomeHelper.hxxpHandle302
Key Found: HKU\S-1-5-21-1644491937-813497703-682003330-1003\Software\Classes\ShopAtHomeHelper.hxxpHandle302.1
Key Found: HKU\S-1-5-21-1644491937-813497703-682003330-1003\Software\Classes\ShopAtHomeHelper.PostUrlWorker
Key Found: HKU\S-1-5-21-1644491937-813497703-682003330-1003\Software\Classes\ShopAtHomeHelper.PostUrlWorker.1
Key Found: HKLM\SOFTWARE\Classes\AniGIFCtrl.AniGIF
Key Found: HKLM\SOFTWARE\Classes\AniGIFPpg.AniGIFPpg
Key Found: HKLM\SOFTWARE\Classes\AniGIFPpg.AniGIFPpg.1
Key Found: HKLM\SOFTWARE\Classes\AniGIFPpg2.AniGIFPpg2
Key Found: HKLM\SOFTWARE\Classes\AniGIFPpg2.AniGIFPpg2.1
Key Found: HKLM\SOFTWARE\Classes\Sample.BrowserHandler
Key Found: HKLM\SOFTWARE\Classes\Sample.BrowserHandler.1
Key Found: HKLM\SOFTWARE\Classes\Sample.YTBPartnerSample
Key Found: HKLM\SOFTWARE\Classes\Sample.YTBPartnerSample.1
Key Found: HKU\S-1-5-21-1644491937-813497703-682003330-1003\Software\Classes\TypeLib\{B944FF5E-EC87-4E1E-8C49-2FF3BC573997}
Key Found: HKLM\SOFTWARE\Classes\AppID\{7375D127-3955-4654-8E7D-1949A7A9C902}
Key Found: HKLM\SOFTWARE\Classes\CLSID\{6DC82D15-92F2-11D1-A255-00A0C932C7DF}
Key Found: HKLM\SOFTWARE\Classes\CLSID\{5421BDAF-6C45-4C3A-8B4B-AE5AF31A65AF}
Key Found: HKLM\SOFTWARE\Classes\Interface\{371AD4A5-1520-4AA2-A8A4-F9AD3BAC6957}
Key Found: HKLM\SOFTWARE\Classes\Interface\{7F124846-5453-4BB8-A41D-E11481FFC9DF}
Key Found: HKLM\SOFTWARE\Classes\Interface\{8FD65019-BF09-45DA-AD81-E95AE911F1FD}
Key Found: HKLM\SOFTWARE\Classes\TypeLib\{F6C2BABA-9E4C-425F-9AEC-24AB8F2B640D}
Key Found: HKU\S-1-5-21-1644491937-813497703-682003330-1003\Software\Microsoft\Tinstalls
Key Found: HKU\S-1-5-21-1644491937-813497703-682003330-1003\Software\Probit Software
Key Found: HKU\S-1-5-21-1644491937-813497703-682003330-1003\Software\tinydm.com
Key Found: HKU\S-1-5-21-1644491937-813497703-682003330-1003\Software\Yahoo\Companion
Key Found: HKU\S-1-5-21-1644491937-813497703-682003330-1003\Software\Yahoo\YFriendsBar


***** [ Web browsers ] *****

No malicious Firefox based browser items found.
No malicious Chromium based browser items found.

*************************

\AdwCleaner\AdwCleaner[S0].txt - [3416 Bytes] - [19/12/2016 13:46:12]

########## EOF - \AdwCleaner\AdwCleaner[S0].txt - [3487 Bytes] ##########



~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Junkware Removal Tool (JRT) by Malwarebytes
Version: 8.1.0 (12.05.2016)
Operating System: Microsoft Windows XP x86
Ran by Administrator (Administrator) on Mon 12/19/2016 at 16:15:21.14
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




File System: 9

Failed to delete: E:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\3R2XZSL6 (Temporary Internet Files Folder)
Failed to delete: E:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\72Q86T6S (Temporary Internet Files Folder)
Failed to delete: E:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\G17RQCHB (Temporary Internet Files Folder)
Failed to delete: E:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\ZYL0NTYJ (Temporary Internet Files Folder)
Successfully deleted: E:\WINDOWS\wininit.ini (File)
Successfully deleted: E:\WINDOWS\System32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\3R2XZSL6 (Temporary Internet Files Folder)
Successfully deleted: E:\WINDOWS\System32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\72Q86T6S (Temporary Internet Files Folder)
Successfully deleted: E:\WINDOWS\System32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\G17RQCHB (Temporary Internet Files Folder)
Successfully deleted: E:\WINDOWS\System32\config\systemprofile\Local Settings\Temporary Internet Files\Content.IE5\ZYL0NTYJ (Temporary Internet Files Folder)



Registry: 1

Successfully deleted: HKLM\Software\Microsoft\Internet Explorer\Search\\SearchAssistant (Registry Value)




~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Scan was completed on Mon 12/19/2016 at 16:17:58.28
End of JRT log
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

Juliet
2016-12-20, 12:17
Let's run a new scan with Malwarebytes

Open Malwarebytes

On the Dashboard click on Update Now

Go to the Setting Tab

Under Setting go to Detection and Protection

Under PUP and PUM make sure both are set to show Treat Detections as Malware

Go to Advanced setting and make sure Automatically Quarantine Detected Items is checked

Then on the Dashboard click on Scan

Make sure to select THREAT SCAN

Then click on Scan

Note: You may see the following message, "Could not load DDA driver". Click Yes, allow your PC to reboot and continue afterwards.
If threats are detected, click Remove Selected. If you are prompted to reboot, click Yes.
Upon completion of the scan (or after the reboot), click the History tab.
Click Application Logs, followed by the first Scan Log.
Click Export, followed by Copy to Clipboard. Paste the log in your next reply.



~~~~~~~~~~~~~~~~


Download the Emsisoft Emergency Kit (https://www.emsisoft.com/en/software/eek/download/) and execute it. From there, click on the Extract button to extract the program in the EEK folder;
Once the extraction is complete, Emsisoft Emergency Kit will open, and suggest you to run an online update before using the program. Click on Yes to launch it.
After the update, click on Malware Scan under 2. Scan and accept to let Emsisoft Emergency Kit detect PUPs (click on Yes).
Once the scan is complete, make sure that every item in the list is checked, and click on Quarantine selected;

If it asks you for a reboot to delete some items, click on Ok to reboot automatically;
After the restart, click on the Start Emsisoft Emergency Kit icon again on your desktop to open it;
This time, click on Logs;
From there, go under the Quarantine Log tab, and click on the Export button;

Save the log on your desktop, then open it, and copy/paste its content in your next reply;


~~~~~
please post these 2 logs when finished.

roger.f
2016-12-20, 23:32
Tasks performed as requested. However the EEK program gave me a message stating that "This Program can not be run on Windows Versions Prior to 7". Perhaps it will work from the command line prompt???

Log from MalwareBytes is pasted below.

Malwarebytes Anti-Malware
www.malwarebytes.org

Scan Date: 12/20/2016
Scan Time: 12:40:26 PM
Logfile: MalwareBytes.txt
Administrator: Yes

Version: 2.2.1.1043
Malware Database: v2016.12.20.15
Rootkit Database: v2016.11.20.01
License: Free
Malware Protection: Disabled
Malicious Website Protection: Disabled
Self-protection: Disabled

OS: Windows XP Service Pack 3
CPU: x86
File System: NTFS
User: Roger

Scan Type: Threat Scan
Result: Completed
Objects Scanned: 336795
Time Elapsed: 30 min, 33 sec

Memory: Enabled
Startup: Enabled
Filesystem: Enabled
Archives: Enabled
Rootkits: Enabled
Heuristics: Enabled
PUP: Enabled
PUM: Enabled

Processes: 0
(No malicious items detected)

Modules: 0
(No malicious items detected)

Registry Keys: 0
(No malicious items detected)

Registry Values: 0
(No malicious items detected)

Registry Data: 0
(No malicious items detected)

Folders: 0
(No malicious items detected)

Files: 0
(No malicious items detected)

Physical Sectors: 0
(No malicious items detected)


(end)

Juliet
2016-12-21, 02:45
Tell me how the computer is now.

Working with windows XP many tools have not adapted to that version since it is no longer supported by Microsoft.

roger.f
2016-12-21, 03:37
it seems ok at the moment, but we need to give it more time, because it sometimes takes a few days for the problem to occur. Did we remove anything that would explain the task-bar to disappearance?

One resulting problem is the standard forms in outlook got corrupted. I don't think outlook was infected, but I think all of the reboots without properly terminating outlook caused the message form in the standard forms library to be corrupted. THe result is if your compose a new message it only has a "To" field (No subject and no cc/bcc fields. I tried to let outlook self repair, but no help. I can create a custom form and that is a workaround for the problem, but I can't figure out how to update the standard form or even where the form library is stored.

If I can find the form library, maybe I can delete it and then get outlook repair to replace it. Do you have any suggestions for the outlook problem?!?

Thanks sooo much for all your help!!

Roger

Juliet
2016-12-21, 12:32
For taskbar
https://support.microsoft.com/en-us/kb/318027

Right-Click on the taskbar and select Properties.
Toggle the 'Auto-Hide the taskbar' checkbox and click Apply.
If it is now checked, move the cursor to the bottom, right, left, or top of the screen and the taskbar should re-appear.
Repeat step three to return to your original setting.

~~

For Outlook
https://support.microsoft.com/en-us/kb/919596
scroll down to Clear the forms cache

roger.f
2016-12-26, 23:11
Taskbar has not disappeared in over 3 days, so it appears the problem has been resolved. Previously when the task bar disappeared, there were other symptoms. Sometimes I could not get running applications to exit. Sometimes one would exit, but not the others. Sometimes none would respond. That is the reason I closed Outlook without a proper exit. I could usually get the task-manager to run by ^Alt Delete, but not always.

The problem with Outlook was not resolved by flushing the cash. It appears that the message form is corrupt in the library. I have created a custom form and it works as a workaround. But I can't make Outlook default to my custom form, so it is a lot of extra clicks to constantly change to my custom form.

Thanks for your assistance!!!

Juliet
2016-12-27, 12:22
Honestly, I've never used Outlook, to be able to give the correct support I'll have to refer you to the Microsoft Outlook help forums
https://answers.microsoft.com/en-us/outlook_com

For the tools and quarantine folders we have used


Please download DelFix (http://general-changelog-team.fr/en/downloads/finish/20-outils-de-xplode/9-delfix) or from Here (http://www.bleepingcomputer.com/download/delfix/) and save the file to your Desktop.
Double-click DelFix.exe to run the programme.
Place a checkmark next to the following items:
Activate UAC
Remove disinfection tools
Click the Run button.
-- This will remove the specialized tools we used to disinfect your system.
Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).

************************************

roger.f
2017-01-02, 22:03
The Task Bar Disappeared again. The area along the bottom of the screen where the taskbar normally resides turns black and does not respond to any clicks. Usually I can run the task manager by ^Alt-Delete. I then try to shut the system down and reboot as gently as possible. i.e. I exit programs normally if possible and do a software reboot if the system responds.

Juliet
2017-01-03, 00:38
Sounds like a system setting

go through the Control Panel and click on Taskbar and Navigation
That will open up the taskbar properties dialog box where you will want to go ahead and uncheck the Auto-hide the taskbar box.


Go to Start, then to Run, and type in SFC.EXE /SCANNOW with a space between the SFC.EXE and the /SCANNOW. The press Enter.

do the above and let me know how you make out.

roger.f
2017-01-06, 18:10
Auto-hide taskbar was not set. Note: when the taskbar disapears it is still there, the screen area is just black an there is no response to any clicks on the black area that was previously a task bar. Also when that happens, the machine is sluggish and may not respond to commands entered through the task manager.

sfc.exe /scannow asked for the windows xp service pack 3 disk. All I had was windows xp pro (not service pack 3) disk. I inserted the disk and sfc.exe was happy. When I returned to the machine sfc.exe had completed with no messages.

Juliet
2017-01-07, 01:05
Let's try some troubleshooting

Right Click bottom taskbar>properties>
Under taskbar tab, uncheck all the boxes. Click apply
Now check "Keep The Taskbar on Top of Other Windows". Click apply.
Check it. If okay, then you can check other boxes.

~~~

right click on the task bar, select "properties" and under task bar appearance uncheck "use small icons",

right click task bar, properties and Lock Taskbar

~~~

Try to disable hardware acceleration.

Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver.


Does any of that help?

roger.f
2017-01-08, 01:58
1. Implemented first part of your request and waiting to see it problem reoccurs.

2. Not sure how to disable hardware acceleration in windows XP.
- where is the Xp equivalent to the tools menu?
i.e. -- Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

Juliet
2017-01-08, 13:33
Choose Start > Control Panel.
Double-click Display.
Click the Settings tab.
Click Advanced.
Click the Troubleshoot tab.
Move the Hardware Acceleration slider to None.
Click Apply and then click OK to accept the new setting and close the dialog box

~~~

or this method

go to the run dialog box and try typing "dxdiag" this should open the DirectX page and you can disable hardware acceleration under the graphics tab.

roger.f
2017-01-12, 05:17
Problem occured after implementing first 1/2

Now... hardware acceleration set to none. Waiting to see if problem reoccurs.

Juliet
2017-01-12, 13:14
I know I got my fingers crossed :)

Juliet
2017-01-14, 13:16
How we doing now?

roger.f
2017-01-17, 12:49
so far so good. I turned off hardware acceleration, reinstalled outlook and setup a new profile (i'm logging in as a different user). That solved the outlook corruption and the task bar has not turned black. Got my fingers crossed too...

Juliet
2017-01-17, 22:37
I think your good to go



Please download DelFix (http://general-changelog-team.fr/en/downloads/finish/20-outils-de-xplode/9-delfix) or from Here (http://www.bleepingcomputer.com/download/delfix/) and save the file to your Desktop.
Double-click DelFix.exe to run the programme.
Place a checkmark next to the following items:
Activate UAC
Remove disinfection tools
Click the Run button.
-- This will remove the specialized tools we used to disinfect your system.
Any leftover logs, files, folders or tools remaining on your Desktop which were not removed can be deleted manually (right-click the file + delete).

*************

roger.f
2017-01-21, 22:43
No I still have the problem. It has occurred two time since my last post.

I removed and reinstalled Outlook in an attempt to fix the corruption in the outlook forms library. That did not fix the problem so I setup a new user/profile and now Outlook works correctly. Something in the User profile was corrupt and was not corrected by removal/Install.

The new profile uses the standard task-bar (not the classic task bar like the old profile). Now when the problem occurs the standard task-bar does not go away, but simply becomes non responsive. Once when the problem occurred I was able to use the task-manager to switch users and sure enough the task bar was blank on the old profile. After the problem occurs I typically use the task manager and alt-Tab to shut-down and reboot as gracefully as possible. This is not always possible because the system if very slow and non responsive. If I get all applications shut down and then click restart, the system informs me that it is terminating several tasks. The last time it occurs the system shutdown AvastUI.exe.

So changes in the taskbar setup and hardware display acceleration did not help and all indications is that the task-bar issue is just a symptom of a much more subtle problem.

Thank you sooo much for your help...

Juliet
2017-01-22, 14:03
Tweaking.com - Windows Repair All-In-One (Portable)

- Download Windows Repair All-In-One (Portable Version) from here (https://www.bleepingcomputer.com/download/windows-repair-all-in-one/).

- Extract tweaking.com_windows_repair_aio.zip to your Desktop.

- Disable all your antivirus and antimalware software - see how to do that here (http://www.bleepingcomputer.com/forums/t/114351/how-to-temporarily-disable-your-anti-virus-firewall-and-anti-malware-programs/).
- Right click on https://i.imgur.com/QfBzvq1.png and select Run as Administrator (XP users just double click) to start Windows Repair All-In-One.
(Windows Vista/7/8 users: Accept UAC warning if it is enabled.)

- A window will appear. Click Step 2.
http://i.imgur.com/2f8o60N.png

- Click the Open Pre-Scan button, then click Start Scan. Wait for Windows Repair to finish scanning.

- Depending on which error Windows Repair found, click Repair Reparse Point or Repair Environment Variable accordingly. When the button changes to "Done!", click the close button to return to Windows Repair.

- Go to Step 3, then click Check in the See If Check Disk Is Needed.

- If Windows Repair stated that errors are found, click Open Check Disk At Next Boot. Choose (/R) Fixes errors on the disk also locate bad sectors and recovers readable information, then click Add To Next Boot. Reboot the computer to let Windows check the disk.
http://i.imgur.com/Ymy7crZ.png

- Go to Step 4, then click Do It.
http://i.imgur.com/zDtdN75.png

- Go to Step 5. Under System Restore click Create.
http://i.imgur.com/f7lEe1N.png

- Go to Repairs and click Open Repairs. Leave all checkmarks as they are, then click Start Repairs.
http://i.imgur.com/PGv2vtD.png

- By default Windows Repair All-In-One will create a "Logs" folder in its folder on the Desktop. Please post the contents of the log in your next reply.

roger.f
2017-01-27, 09:43
Requested actions performed. Log files are attached.

I get the following new error message after boot:
Application popup: Dropbox.exe - Entry Point Not Found : The procedure entry point SHGetKnownFolderPath could not be
located in the dynamic link library SHELL32.dll.

Also my XP system disk does not have any service packs. Do I now need to install the 3 service packs? Where would I get them?

Thank you sooo MUCH!!!
Roger

Juliet
2017-01-27, 12:46
From what I could find, Not found procedure entry point errors mean that you have a file that is not meant for your machine trying to run.
As it does so, it's looking for this entry point in the files you do have, but it's not there because it's the wrong version of OS most likely or you've installed a package that that did not update the file system properly to include the file with the missing procedure.


Download XP SP3, then do your Windows updates. Even though support has finished, all the old relevant updates should still available.
Let me also add, this may or may not fix the problem.

https://technet.microsoft.com/en-us/library/cc507836.aspx?f=255&MSPPError=-2147217396

roger.f
2017-01-29, 00:13
Ok.

I'm a little confused. If I go to system properties it shows that SP-3 is installed. When I go to the SP-3 link and review requirements it says SP-2 must be installed first. I can find a number of places to download SP-3, but none that look reliable.

So I assume that my system has all service packs installed, but that any files that were replaced by the repair program are now restored back to the original release. Not sure what will happen when I try to install SP-3 for a second time.

Do you have a recommended location to download SP-3 from??

Thank

Juliet
2017-01-29, 13:31
Ok.

I'm a little confused. If I go to system properties it shows that SP-3 is installed. When I go to the SP-3 link and review requirements it says SP-2 must be installed first. I can find a number of places to download SP-3, but none that look reliable.

So I assume that my system has all service packs installed, but that any files that were replaced by the repair program are now restored back to the original release. Not sure what will happen when I try to install SP-3 for a second time.

Do you have a recommended location to download SP-3 from??

Thank
If I'm right, Microsoft updates placed some SP3 updates on your machine without your knowledge.
Thats not out of the ordinary, it happens with all machines as in preparing them to receive new updates for coming security packages.

Prerequisites to install Windows XP SP3
https://support.microsoft.com/en-us/help/950717/steps-to-take-before-you-install-windows-xp-service-pack-3

Installing Windows XP Service Pack 3 (SP3)
https://technet.microsoft.com/en-us/library/cc507836.aspx

roger.f
2017-02-04, 01:14
No. I have Windows XP CD's with no Service Packs. Years ago I installed SP-1, SP-2 and SP-3. Then we used the "Repair Windows" program to fix my computer issues. Your instructions were to insert the Windows XP Service Pack-3 CD. But I do not have the service pack-3 CD, so I (inappropriately) used the Windows CD (with no service packs). That seems to have repaired the problem, except it created the error at boot. Now you have instructed me to install SP-3 again and the links you provided give me instructions, but no link for downloading the the service pack. Microsoft no longer supports and does have a download linkfor Xp service pack-3. I have found the major download sites (CNET, FillHippo, MajorGeeks,etc.) have a link to a Microsoft page that does not work. After searching a little more I found this link at zdnet.com, where I was able to download a copy of SP-3:

http://www.microsoft.com/en-us/download/confirmation.aspx?id=24
http://www.zdnet.com/article/xp-sp3-download-it-while-you-still-can/

At this point everything seems to be ok. It has been almost 5 days since I reinstalled SP-3 and no problems! Fingers crossed!! LOL

Thank you sooo much...

Juliet
2017-02-04, 12:17
Thank goodness.
Doing your own detective work has helped, your a good student!

Might be a good idea to save that link in case it's needed in the future.

You might want to consider upgrading computers in the future since you've seen first hand how hard it can be to work on and try to repair an XP machine.

Safe surfing :)

Juliet
2017-02-06, 15:26
Glad we could help.
Since this issue appears resolved ... this Topic is closed.