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boyettgr
2016-12-23, 03:00
My scan has stalled at this file twice. The scan just stalls, it does not complete or end, so I do not get any scan results. I have ensured the software is updated. Has this happened to anyone else? If so, do you have any work arounds, aside from waiting for new updates and ordering pizza? The last part is humor.. :-) I scanned my computer for any zlob files, and none were found.

tashi
2016-12-23, 04:24
Hello boyettgr,

https://www.safer-networking.org/2016/fix-system-scan-freeze-zlob-zipcodec/

Fix for System Scan freeze on Zlob.ZipCodec
March 22nd, 2016

Many users have recently been affected by a feature in the Spybot program that caused the scanner to freeze on the final file of the scan, and the “Settings” button in the Start Center to become unresponsive.
We are happy to announce that we now have a solution for this issue. If you have experienced this issue and have not been sent this fix, please download and run this small installer (https://www.safer-networking.org/files/spybotsd2-install-iefreezefix.exe).

The installer will replace the file we found was causing the issue.
More information on this can be found here (https://www.safer-networking.org/faq/scan-freezes-zlob-zipcodec/).

Hope that helps. :)