Spybot - Search & Destroy 2 --> Setting Dialog don't show

[hunni]

Hi,

I just Installed Spybot - Search & Destroy 2 and bought the Privat License

I'm using Windows 10 (Pro)

When I try to open the Setting Dialog, I can see that the task is running, but the Window will be not displayed

I allready Updated to Version 2.5.42 and installed also the "Spybot - Search & Destroy 2" patch files.

But the result is the same


even if I try to run SDSettings.exe file separatly, the Setting Dialog will be not Displayed


Is there an workaround / fix for this issue ?


best regards

Hunni

[tashi]

Hello hunni,

Did you switch to advanced mode before attempting to access the “Settings“ module via the Spybot’s Start Center?

Or via “SDTray“ (the small Spybot 2 icon beside your systems clock in the taskbar) > “Advanced Tools“ > “Settings“.

Best regards. :)

[hunni]

Dear tashi,

yes, I enabled the advanced mode, otherwise I don't see the Settings Icon.

I also tried to start the Setting Dialog via the TrayIcon

I also tried to run Spybot - Search & Destroy 2 as Administrator


in the Taskmanager, I can see that the Setting Task ist running, but the Form will be not displayed
12775

best regards

hunni

[tashi]

Hello hunni,

Thank you for clarifying.

Please open a support ticket here: https://www.safer-networking.org/support/ticket/technical/

Best regards.

[hunni]

Hello hunni,

Thank you for clarifying.

Please open a support ticket here: https://www.safer-networking.org/support/ticket/technical/

Best regards.



I send the Information to the Support Team in January, but upto now no information if the problem is solved

upto now I'm still not able to use the paid license


best regards

Hunni