Friday
2017-01-04, 09:23
The following instructions have been created to help you to get rid of "ToolBar.APN" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
ToolBar.APN installs the Teoma search extension and associated AskPartnerNetwork toolbar files into the program files directory.
Links (be careful!):
: ttps://www.teoma.com
: ttp://help.teoma.com/ics/support/splash.asp
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
A file with an unknown location named "AskToolbarInstaller-12.45.0_ARS2-TMG.msi".
A file with an unknown location named "toolbar_TeoMediaTB@apn.ask.com.xpi".
The file at "<$COMMONAPPDATA>\AskPartnerNetwork\Toolbar\Shared\CRX\fhnobihfdnklhoilcilfogdcegekpgfn.crx".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\ChromeUtils\APNNativeMsgHost.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\apnmcp.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\BrowserHost.dll".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\DeskBar.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\searchhook.dll".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\ServiceLocator.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\SO.dll".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\toolbar.dll".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Toolbar.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\toolbar_x64.dll".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\ToolbarPS.dll".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\TopSitesRT.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\UpdateManager.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Updater\tbnhlpr.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Updater\tbnhlpr_x64.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe".
Make sure you set your file manager to display hidden and system files. If ToolBar.APN uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$APPDATA>\Opera Software\Opera Stable\Extensions\fhnobihfdnklhoilcilfogdcegekpgfn\135.6_0".
The directory at "<$APPDATA>\Opera Software\Opera Stable\Extensions\fhnobihfdnklhoilcilfogdcegekpgfn".
The directory at "<$APPDATA>\Opera Software\Opera Stable\Local Extension Settings\fhnobihfdnklhoilcilfogdcegekpgfn".
The directory at "<$PROGRAMFILES>\AskPartnerNetwork\ChromeUtils".
The directory at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Updater".
The directory at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar".
The directory at "<$PROGRAMFILES>\AskPartnerNetwork".
Make sure you set your file manager to display hidden and system files. If ToolBar.APN uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
ToolBar.APN installs the Teoma search extension and associated AskPartnerNetwork toolbar files into the program files directory.
Links (be careful!):
: ttps://www.teoma.com
: ttp://help.teoma.com/ics/support/splash.asp
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
A file with an unknown location named "AskToolbarInstaller-12.45.0_ARS2-TMG.msi".
A file with an unknown location named "toolbar_TeoMediaTB@apn.ask.com.xpi".
The file at "<$COMMONAPPDATA>\AskPartnerNetwork\Toolbar\Shared\CRX\fhnobihfdnklhoilcilfogdcegekpgfn.crx".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\ChromeUtils\APNNativeMsgHost.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\apnmcp.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\BrowserHost.dll".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\DeskBar.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\searchhook.dll".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\ServiceLocator.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\SO.dll".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\toolbar.dll".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Toolbar.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\toolbar_x64.dll".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\ToolbarPS.dll".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\TopSitesRT.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\UpdateManager.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Updater\tbnhlpr.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Updater\tbnhlpr_x64.exe".
The file at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Updater\TBNotifier.exe".
Make sure you set your file manager to display hidden and system files. If ToolBar.APN uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$APPDATA>\Opera Software\Opera Stable\Extensions\fhnobihfdnklhoilcilfogdcegekpgfn\135.6_0".
The directory at "<$APPDATA>\Opera Software\Opera Stable\Extensions\fhnobihfdnklhoilcilfogdcegekpgfn".
The directory at "<$APPDATA>\Opera Software\Opera Stable\Local Extension Settings\fhnobihfdnklhoilcilfogdcegekpgfn".
The directory at "<$PROGRAMFILES>\AskPartnerNetwork\ChromeUtils".
The directory at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar\Updater".
The directory at "<$PROGRAMFILES>\AskPartnerNetwork\Toolbar".
The directory at "<$PROGRAMFILES>\AskPartnerNetwork".
Make sure you set your file manager to display hidden and system files. If ToolBar.APN uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.