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grandadis64
2017-01-30, 12:53
Hi
I'm trying to run a system scan and I get a box come up on the screen which won't be removed without I restart my PC.

It says " Access violation at address 307A2113 in module 'SDWelcome.exe'. Write of address 00000080."

Please can anyone help?

Thanks
Grandad

tashi
2017-01-30, 21:25
Hello grandadis64,

Sorry to hear of the problem, what is the operating system please.

Also which version, (1.6.2 or 2X) of Spybot do you have.

Best regards.

grandadis64
2017-02-01, 13:34
Hello grandadis64,

Sorry to hear of the problem, what is the operating system please.

Also which version, (1.6.2 or 2X) of Spybot do you have.

Best regards.

Hi Tashi

Odd, I just tried again today and it seems to be scanning ok. Sorry to have wasted your time.
Grandad

tashi
2017-02-02, 02:28
Hi grandadis64,


Hi Tashi

Odd, I just tried again today and it seems to be scanning ok. Sorry to have wasted your time.
Grandad

No problem, glad to hear it is working. :thanks: