Update of Antispyware does not finish and update of Antivirus ALWAYS FAILS error 2005

[GillesG]

Bonjour,
Sorry I prefer to write in French !
J'utilise Windows 10 Pro et j'ai acquis une licence d'utilisation de la version "Pro" de SpyBot v 2.4.40.0 (puis 2.4.40.94 après une mise à jour de la version initiale) MAIS DEPUIS LES MISES À JOUR SE "PLANTENT" TOUJOURS MÊME APRÈS LA DÉSINSTALLATION DE LA VERSION 2.4.40.94 ET INSTALLATION DE VOTRE VERSION 2.5 !!!!! EN CE MOMENT MÊME UNE TENTATIVE DE MISE À JOUR EST EN COURS... DEPUIS PLUS DE 2 HEURES !!!! L'utilisation du fichier spybotsd2-install-bdcore-update-2016.exe N'A STRICTEMENT RIEN DONNÉ !!! ALL UPDATES (Antispyware AND antiVirus) ALWAYS FAILS !!??? MORE, NOW, (ITS NEW !!!) : "REAL TIME PROTECTION IS STOPPED". It's VERY BORING !!!!! What can you do for correct these "C..." (as we say in French !) ?

[tashi]

Hello GillesG,

Sorry to hear of the problem.

From the FAQ (https://www.safer-networking.org/faq/failed-install-spybot-2-antivirus-signatures-error-2005/):

Failed to install Spybot 2 antivirus signatures (error -2005)!

Some users have experienced issues with the latest update.
If you are experiencing update issues, please try the following workarounds to try and solve the problem:
Please temporarily disable Spybots Scanner Service:
– Open Spybot by right clicking on the Spybot icon and click “Run as Administrator”.
– Click “Advanced User Mode”
– Click on Settings then go to the System Services tab.
– Here you can stop the Scanner Service.
You then try to update again:
– Open the Updater by right clicking on the Spybot icon and click “Run as Administrator”.
Once the update has completed you can re-start the scanner service.

If this does not work then please try the following:
Please set the system date to a time in the future.
This will allow the file that is causing the failuire to be updated.
Please see the link below for instructions on how to change the System Clock:
http://www.isunshare.com/windows-10/2-ways-to-change-date-and-time-on-windows-10.html
Once you have changed to system clock to future date and time, please try to update again.
You can set the clock back to normal, if you wish, but the clock should reset itself automatically as your PC will contact a time server after a defined period of time and reset the date/time.

This may require a reboot for your changes to take effect.

If this does not resolve the issue please open a support ticket: https://www.safer-networking.org/support/ticket/technical/

Best regards.