View Full Version : Antispyware updates will not download
Gbizzle23
2017-03-11, 23:58
Hello,
My antispyware will only download halfway and the green bar is stuck in the middle and wont update all the way. How can i fix this? Thanks
When the update gets stuck halfway, is it on an update called spybotsd2-install-iefreezefix.exe? :)
kcgl1800
2017-03-12, 16:03
I'm not the original poster but I am experiencing the same issue and yes the last update line is:
[01:38.176] [+] File "spybotsd2-install-iefreezefix.exe" needs to be downloaded.
Any suggestions?
Yes. :)
This thread here has people with the same problem:
https://forums.spybot.info/showthread.php?74286-Spybot-freezing-at-post-install-update
(m/f) has a post here of where you can look to see if the file was downloaded.If so the file should be able to be run manually:
https://forums.spybot.info/showthread.php?74286-Spybot-freezing-at-post-install-update&p=474777&viewfull=1#post474777
If the file isn't in that folder, then there are further instructions here. I figure it should be okay to follow that:
https://forums.spybot.info/showthread.php?74286-Spybot-freezing-at-post-install-update&p=474839&viewfull=1#post474839
This link will take you to where you can open a technical support ticket:
https://www.safer-networking.org/support/ticket/technical/
Also, there's a request over in the other thread to post there if it worked. If you wouldn't mind, you could post there after all is said and done and let (m/f) know if it worked. If you do, you could also post a link to here along with your post in that thread to show that you came from this thread to avoid confusion. :thanks:
Usually Team Spybot is around after the weekend.
kcgl1800
2017-03-13, 11:31
Thanks for the follow-up and additional links. I updated the file manually and all is good!
Thanks again!
Yes. :)
This thread here has people with the same problem:
https://forums.spybot.info/showthread.php?74286-Spybot-freezing-at-post-install-update
(m/f) has a post here of where you can look to see if the file was downloaded.If so the file should be able to be run manually:
https://forums.spybot.info/showthread.php?74286-Spybot-freezing-at-post-install-update&p=474777&viewfull=1#post474777
If the file isn't in that folder, then there are further instructions here. I figure it should be okay to follow that:
https://forums.spybot.info/showthread.php?74286-Spybot-freezing-at-post-install-update&p=474839&viewfull=1#post474839
This link will take you to where you can open a technical support ticket:
https://www.safer-networking.org/support/ticket/technical/
Also, there's a request over in the other thread to post there if it worked. If you wouldn't mind, you could post there after all is said and done and let (m/f) know if it worked. If you do, you could also post a link to here along with your post in that thread to show that you came from this thread to avoid confusion. :thanks:
Usually Team Spybot is around after the weekend.
Cyber Demon
2017-05-27, 22:22
Hello,
My antispyware will only download halfway and the green bar is stuck in the middle and wont update all the way. How can i fix this? Thanks
I had the same problem and I fixed it by finding this file:
spybotsd2-install-bdupd-2017a.exe
in the 'C:\Program Files (x86)\Spybot - Search & Destroy 2\Updates\Extracts' folder, then running it. Close Spybot, re-open, re-run the update, now it will continue to update.
whereisjonne
2017-05-29, 15:20
I had the same problem and I fixed it by finding this file:
spybotsd2-install-bdupd-2017a.exe
in the 'C:\Program Files (x86)\Spybot - Search & Destroy 2\Updates\Extracts' folder, then running it. Close Spybot, re-open, re-run the update, now it will continue to update.
I have a new computer with Windows 10. I found the file and ran it, re-opened, re-ran update, and it still does NOT work.