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View Full Version : Manual Removal Guide for PU.AdvancedPCCare



Friday
2017-03-15, 13:25
The following instructions have been created to help you to get rid of "PU.AdvancedPCCare" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
pups

Description:
PU.AdvancedPCCare is a program that tries to improve the system speed. After it detects possible stability problems it only fixes them if the user buys a license.
A license costs 19.99 EUR (February 2017).
Links (be careful!):

: ttp://advancedpccare.net
Removal Instructions:

Autorun:

Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.

Entries named "Advanced PC-Care_Logon" and pointing to "?<$PROGRAMFILES>\Advanced PC-Care\apc.exe? startuplaunch".

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$APPDATA>\efo\efo.exe".
The file at "<$COMMONAPPDATA>\App-verifier\AppVerifier.exe".
The file at "<$COMMONDESKTOP>\Advanced PC-Care.lnk".
The file at "<$COMMONPROGRAMS>\Advanced PC-Care\Advanced PC-Care.lnk".
The file at "<$COMMONPROGRAMS>\Advanced PC-Care\Buy Advanced PC-Care.lnk".
The file at "<$PROGRAMFILES>\Advanced PC-Care\apc.exe".
The file at "<$PROGRAMFILES>\Advanced PC-Care\unins000.exe".
Make sure you set your file manager to display hidden and system files. If PU.AdvancedPCCare uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$APPDATA>\Advancedpccare.net".
The directory at "<$APPDATA>\efo".
The directory at "<$COMMONAPPDATA>\advancedpccare.net".
The directory at "<$COMMONAPPDATA>\App-verifier".
The directory at "<$COMMONPROGRAMS>\Advanced PC-Care".
The directory at "<$PROGRAMFILES>\Advanced PC-Care".
Make sure you set your file manager to display hidden and system files. If PU.AdvancedPCCare uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "advancedpccare.net" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "advancedpccare.net" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry key "AppVerifier" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry key "AppVerifier" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\".
Delete the registry key "AppVerifier" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services\Eventlog\Application\".
Delete the registry key "AppVerifier" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\".
Delete the registry key "AppVerifier" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet002\Services\Eventlog\Application\".
Delete the registry key "AppVerifier" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\".
Delete the registry key "AppVerifier" at "HKEY_LOCAL_MACHINE\SYSTEM\ControlSet003\Services\Eventlog\Application\".
Delete the registry key "B7A64AC7-B828-4D74-98B2-097AFA836948_is1" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\".
Delete the registry key "pcv-var" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
If PU.AdvancedPCCare uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.