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Laird Gordon
2017-04-04, 14:51
I am using 1.6 SpyBot on Win 10 64 Bit. When I executed the program today, it would not immunize Win Mail app under "options." I decided to uninstall SpyBot, download the same from SpyBot, and then attempted to reinstall it again. During installation (as Administrator) I received the following error message: "An error occurred while trying to replace the existing file. DeleteFile Failed; code 5. Access is denied." I enjoy using the program, but now it seems something is amiss. Suggestions or clarification would be appreciated. Thank you.

tashi
2017-04-04, 18:33
Hello Laird Gordon,

Spybot is at version 2x and I haven't seen that error in awhile.

Please open a support ticket: https://www.safer-networking.org/contact/spybot16/

Thank you. :)