Friday
2017-04-11, 15:31
The following instructions have been created to help you to get rid of "PU.Jawego.PCCleaner" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Removal Instructions:
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "PC Protector Plus_startup" and pointing to "?<$PROGRAMFILES>\PC Protector Plus\PCProtectorPlus.exe? autolaunch".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$APPDATA>\PCPRJ\backup6.bin".
The file at "<$COMMONAPPDATA>\Jawego\PC Protector Plus\AddonSafelist".
The file at "<$COMMONAPPDATA>\Jawego\PC Protector Plus\log.xslt".
The file at "<$COMMONDESKTOP>\PC Protector Plus.lnk".
The file at "<$COMMONPROGRAMS>\PC Protector Plus\PC Protector Plus.lnk".
The file at "<$COMMONPROGRAMS>\PC Protector Plus\Register PC Protector Plus.lnk".
The file at "<$COMMONPROGRAMS>\PC Protector Plus\Uninstall PC Protector Plus.lnk".
The file at "<$LOCALAPPDATA>\Jawego\PC Protector Plus\pcpluscontexthelper32.dll".
The file at "<$PROGRAMFILES>\PC Protector Plus\AppManager.exe".
The file at "<$PROGRAMFILES>\PC Protector Plus\BrowserCleaner.exe".
The file at "<$PROGRAMFILES>\PC Protector Plus\filetypehelper.exe".
The file at "<$PROGRAMFILES>\PC Protector Plus\PCProtectorPlus.exe".
The file at "<$PROGRAMFILES>\PC Protector Plus\PCPUninstall.exe".
The file at "<$PROGRAMFILES>\PC Protector Plus\unins000.exe".
The file at "<$SYSDIR>\pcplusnative32.exe".
The file at "<$WINDIR>\Tasks\PC Protector Plus_runnag.job".
Make sure you set your file manager to display hidden and system files. If PU.Jawego.PCCleaner uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$APPDATA>\Jawego\PC Protector Plus".
The directory at "<$APPDATA>\PCPRJ".
The directory at "<$COMMONAPPDATA>\Jawego\PC Protector Plus".
The directory at "<$COMMONPROGRAMS>\PC Protector Plus".
The directory at "<$LOCALAPPDATA>\Jawego\PC Protector Plus".
The directory at "<$PROGRAMFILES>\PC Protector Plus".
Make sure you set your file manager to display hidden and system files. If PU.Jawego.PCCleaner uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "63F58340-0CD0-403B-B6E8-4E1449F01C6F_Jawego_PC P~AB8AF8C2_is1" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\".
Delete the registry key "opendlg" at "HKEY_CLASSES_ROOT\Unknown\shell\".
Delete the registry key "PC Protector Plus" at "HKEY_CURRENT_USER\Software\Jawego\".
Delete the registry key "PC Protector Plus" at "HKEY_LOCAL_MACHINE\SOFTWARE\Jawego\".
Delete the registry key "PCPRJ" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "PCPRJ" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry value "PC Protector Plus.bak" at "HKEY_CLASSES_ROOT\Unknown\shell\openas\command\".
If PU.Jawego.PCCleaner uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Removal Instructions:
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "PC Protector Plus_startup" and pointing to "?<$PROGRAMFILES>\PC Protector Plus\PCProtectorPlus.exe? autolaunch".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$APPDATA>\PCPRJ\backup6.bin".
The file at "<$COMMONAPPDATA>\Jawego\PC Protector Plus\AddonSafelist".
The file at "<$COMMONAPPDATA>\Jawego\PC Protector Plus\log.xslt".
The file at "<$COMMONDESKTOP>\PC Protector Plus.lnk".
The file at "<$COMMONPROGRAMS>\PC Protector Plus\PC Protector Plus.lnk".
The file at "<$COMMONPROGRAMS>\PC Protector Plus\Register PC Protector Plus.lnk".
The file at "<$COMMONPROGRAMS>\PC Protector Plus\Uninstall PC Protector Plus.lnk".
The file at "<$LOCALAPPDATA>\Jawego\PC Protector Plus\pcpluscontexthelper32.dll".
The file at "<$PROGRAMFILES>\PC Protector Plus\AppManager.exe".
The file at "<$PROGRAMFILES>\PC Protector Plus\BrowserCleaner.exe".
The file at "<$PROGRAMFILES>\PC Protector Plus\filetypehelper.exe".
The file at "<$PROGRAMFILES>\PC Protector Plus\PCProtectorPlus.exe".
The file at "<$PROGRAMFILES>\PC Protector Plus\PCPUninstall.exe".
The file at "<$PROGRAMFILES>\PC Protector Plus\unins000.exe".
The file at "<$SYSDIR>\pcplusnative32.exe".
The file at "<$WINDIR>\Tasks\PC Protector Plus_runnag.job".
Make sure you set your file manager to display hidden and system files. If PU.Jawego.PCCleaner uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$APPDATA>\Jawego\PC Protector Plus".
The directory at "<$APPDATA>\PCPRJ".
The directory at "<$COMMONAPPDATA>\Jawego\PC Protector Plus".
The directory at "<$COMMONPROGRAMS>\PC Protector Plus".
The directory at "<$LOCALAPPDATA>\Jawego\PC Protector Plus".
The directory at "<$PROGRAMFILES>\PC Protector Plus".
Make sure you set your file manager to display hidden and system files. If PU.Jawego.PCCleaner uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "63F58340-0CD0-403B-B6E8-4E1449F01C6F_Jawego_PC P~AB8AF8C2_is1" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\".
Delete the registry key "opendlg" at "HKEY_CLASSES_ROOT\Unknown\shell\".
Delete the registry key "PC Protector Plus" at "HKEY_CURRENT_USER\Software\Jawego\".
Delete the registry key "PC Protector Plus" at "HKEY_LOCAL_MACHINE\SOFTWARE\Jawego\".
Delete the registry key "PCPRJ" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "PCPRJ" at "HKEY_LOCAL_MACHINE\SOFTWARE\".
Delete the registry value "PC Protector Plus.bak" at "HKEY_CLASSES_ROOT\Unknown\shell\openas\command\".
If PU.Jawego.PCCleaner uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.