Friday
2017-05-03, 12:32
The following instructions have been created to help you to get rid of "PU.AQ.OneSafePCCleaner" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
PU.AQ.OneSafePCCleaner is a registry cleaner that finds and repairs errors to speed up the computer. A user must register to remove the errors and to get the full functionality. License fees start from $29.95 per year (April 2017). Avanquest S.A. offers a auto-renewal service with automatic renewals each year.
Links (be careful!):
: ttp://www.avanquest.com/Deutschland/software-online/onesafe-pc-cleaner-5-504177
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$DESKTOP>\OneSafe PC Cleaner.lnk".
The file at "<$PERSONAL>\OneSafe PC Cleaner\CookieExclusions.txt".
The file at "<$PROGRAMFILES>\OneSafe PC Cleaner\Animation.gif".
The file at "<$PROGRAMFILES>\OneSafe PC Cleaner\OneSafePCCleaner.chm".
The file at "<$PROGRAMFILES>\OneSafe PC Cleaner\OneSafePCCleaner.exe".
The file at "<$PROGRAMFILES>\OneSafe PC Cleaner\OSPCSchedule.exe".
The file at "<$PROGRAMFILES>\OneSafe PC Cleaner\RList.txt".
The file at "<$PROGRAMFILES>\OneSafe PC Cleaner\SList.db".
The file at "<$PROGRAMFILES>\OneSafe PC Cleaner\SList.txt".
The file at "<$PROGRAMFILES>\OneSafe PC Cleaner\unins000.dat".
Make sure you set your file manager to display hidden and system files. If PU.AQ.OneSafePCCleaner uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$APPDATA>\OneSafe PC Cleaner\Backup".
The directory at "<$APPDATA>\OneSafe PC Cleaner\Log".
The directory at "<$APPDATA>\OneSafe PC Cleaner\Undo".
The directory at "<$APPDATA>\OneSafe PC Cleaner".
The directory at "<$COMMONPROGRAMS>\OneSafe PC Cleaner".
The directory at "<$PERSONAL>\OneSafe PC Cleaner".
The directory at "<$PROGRAMFILES>\OneSafe PC Cleaner".
Make sure you set your file manager to display hidden and system files. If PU.AQ.OneSafePCCleaner uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "OneSafe PC Cleaner_is1" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\".
Delete the registry key "OneSafe PC Cleaner" at "HKEY_CURRENT_USER\Software\".
If PU.AQ.OneSafePCCleaner uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
PU.AQ.OneSafePCCleaner is a registry cleaner that finds and repairs errors to speed up the computer. A user must register to remove the errors and to get the full functionality. License fees start from $29.95 per year (April 2017). Avanquest S.A. offers a auto-renewal service with automatic renewals each year.
Links (be careful!):
: ttp://www.avanquest.com/Deutschland/software-online/onesafe-pc-cleaner-5-504177
Removal Instructions:
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$DESKTOP>\OneSafe PC Cleaner.lnk".
The file at "<$PERSONAL>\OneSafe PC Cleaner\CookieExclusions.txt".
The file at "<$PROGRAMFILES>\OneSafe PC Cleaner\Animation.gif".
The file at "<$PROGRAMFILES>\OneSafe PC Cleaner\OneSafePCCleaner.chm".
The file at "<$PROGRAMFILES>\OneSafe PC Cleaner\OneSafePCCleaner.exe".
The file at "<$PROGRAMFILES>\OneSafe PC Cleaner\OSPCSchedule.exe".
The file at "<$PROGRAMFILES>\OneSafe PC Cleaner\RList.txt".
The file at "<$PROGRAMFILES>\OneSafe PC Cleaner\SList.db".
The file at "<$PROGRAMFILES>\OneSafe PC Cleaner\SList.txt".
The file at "<$PROGRAMFILES>\OneSafe PC Cleaner\unins000.dat".
Make sure you set your file manager to display hidden and system files. If PU.AQ.OneSafePCCleaner uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$APPDATA>\OneSafe PC Cleaner\Backup".
The directory at "<$APPDATA>\OneSafe PC Cleaner\Log".
The directory at "<$APPDATA>\OneSafe PC Cleaner\Undo".
The directory at "<$APPDATA>\OneSafe PC Cleaner".
The directory at "<$COMMONPROGRAMS>\OneSafe PC Cleaner".
The directory at "<$PERSONAL>\OneSafe PC Cleaner".
The directory at "<$PROGRAMFILES>\OneSafe PC Cleaner".
Make sure you set your file manager to display hidden and system files. If PU.AQ.OneSafePCCleaner uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "OneSafe PC Cleaner_is1" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\".
Delete the registry key "OneSafe PC Cleaner" at "HKEY_CURRENT_USER\Software\".
If PU.AQ.OneSafePCCleaner uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.