Friday
2017-05-03, 12:32
The following instructions have been created to help you to get rid of "PU.AQ.RegistryFirstAid" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
PU.AQ.RegistryFirstAid is a registry cleaner that finds and repairs errors to speed up the computer. A user must register to remove the errors and to get the full functionality. License fees start from $14.99 (April 2017).
Links (be careful!):
: ww.avanquest.com/Deutschland/software-online/registryfirstaid-120472
Removal Instructions:
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "rfagent" and pointing to "?<$PROGRAMFILES>\RFA 11\rfagent32.exe?".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$COMMONAPPDATA>\Registry First Aid\Filters.ini".
The file at "<$COMMONAPPDATA>\Registry First Aid\RFA.ini".
The file at "<$COMMONAPPDATA>\Registry First Aid\RFA_exclusions.ini".
The file at "<$COMMONAPPDATA>\Registry First Aid\Searches.ini".
The file at "<$COMMONDESKTOP>\Registry First Aid 11.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\Contact support.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\Open Backup Folder.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\RFA Full Registry Backup.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\RFA Full Registry Restore.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\RFA Registry Backup Restore.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\RFA Registry Defragment.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\RFA Registry Manage.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\RFA Registry Scan & Fix.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\RFA Registry Search.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\RFA Registry Snapshot.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Registry First Aid 11.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Registry First Aid Help.lnk".
The file at "<$PROGRAMFILES>\RFA 11\reg1aid32.exe".
The file at "<$PROGRAMFILES>\RFA 11\rfagent32.exe".
The file at "<$PROGRAMFILES>\RFA 11\sysrep32.exe".
The file at "<$PROGRAMFILES>\RFA 11\unins000.exe".
Make sure you set your file manager to display hidden and system files. If PU.AQ.RegistryFirstAid uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$COMMONAPPDATA>\Registry First Aid".
The directory at "<$COMMONAPPDATA>\RFA_Backups".
The directory at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions".
The directory at "<$COMMONPROGRAMS>\Registry First Aid 11".
The directory at "<$PROGRAMFILES>\RFA 11".
Make sure you set your file manager to display hidden and system files. If PU.AQ.RegistryFirstAid uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "RFA" at "HKEY_CURRENT_USER\Software\KsL Software\".
Delete the registry key "RFA11_is1" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\".
If PU.AQ.RegistryFirstAid uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
PU.AQ.RegistryFirstAid is a registry cleaner that finds and repairs errors to speed up the computer. A user must register to remove the errors and to get the full functionality. License fees start from $14.99 (April 2017).
Links (be careful!):
: ww.avanquest.com/Deutschland/software-online/registryfirstaid-120472
Removal Instructions:
Autorun:
Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd), RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer) or msconfig.exe to remove the following autorun entries.
Entries named "rfagent" and pointing to "?<$PROGRAMFILES>\RFA 11\rfagent32.exe?".
Files:
Please use Windows Explorer or another file manager of your choice to locate and delete these files.
The file at "<$COMMONAPPDATA>\Registry First Aid\Filters.ini".
The file at "<$COMMONAPPDATA>\Registry First Aid\RFA.ini".
The file at "<$COMMONAPPDATA>\Registry First Aid\RFA_exclusions.ini".
The file at "<$COMMONAPPDATA>\Registry First Aid\Searches.ini".
The file at "<$COMMONDESKTOP>\Registry First Aid 11.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\Contact support.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\Open Backup Folder.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\RFA Full Registry Backup.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\RFA Full Registry Restore.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\RFA Registry Backup Restore.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\RFA Registry Defragment.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\RFA Registry Manage.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\RFA Registry Scan & Fix.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\RFA Registry Search.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions\RFA Registry Snapshot.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Registry First Aid 11.lnk".
The file at "<$COMMONPROGRAMS>\Registry First Aid 11\Registry First Aid Help.lnk".
The file at "<$PROGRAMFILES>\RFA 11\reg1aid32.exe".
The file at "<$PROGRAMFILES>\RFA 11\rfagent32.exe".
The file at "<$PROGRAMFILES>\RFA 11\sysrep32.exe".
The file at "<$PROGRAMFILES>\RFA 11\unins000.exe".
Make sure you set your file manager to display hidden and system files. If PU.AQ.RegistryFirstAid uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$COMMONAPPDATA>\Registry First Aid".
The directory at "<$COMMONAPPDATA>\RFA_Backups".
The directory at "<$COMMONPROGRAMS>\Registry First Aid 11\Actions".
The directory at "<$COMMONPROGRAMS>\Registry First Aid 11".
The directory at "<$PROGRAMFILES>\RFA 11".
Make sure you set your file manager to display hidden and system files. If PU.AQ.RegistryFirstAid uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "RFA" at "HKEY_CURRENT_USER\Software\KsL Software\".
Delete the registry key "RFA11_is1" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\".
If PU.AQ.RegistryFirstAid uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.