Friday
2017-06-19, 16:01
The following instructions have been created to help you to get rid of "USTechSupport.MyCleanPC" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
USTechSupport.MyCleanPC is a fraudulent system registry cleaner. The EULA is displayed in a badly readable font. The EULA and privacy policy is marked to be accepted by default. After installation and after every reboot USTechSupport.MyCleanPC does a scan and shows thousands of entries which should be cleaned, the number includes fragmented disk space so the user is scared by the high number. Cleaning requires a paid registration while there is little to no user benefit.
Removal Instructions:
Files:
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$LOCALSETTINGS>\Temp\USTechSupportStub_v1.0_smartdownload".
Make sure you set your file manager to display hidden and system files. If USTechSupport.MyCleanPC uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{1EBF37B1-7B87-43C8-9DB7-11AD9920E948}_is1" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\".
Delete the registry key "PC Optimizer" at "HKEY_LOCAL_MACHINE\SOFTWARE\USTechSupport\".
Delete the registry value "MyCleanPC PC Optimizer" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\".
If USTechSupport.MyCleanPC uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.
If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).
Threat Details:
Categories:
pups
Description:
USTechSupport.MyCleanPC is a fraudulent system registry cleaner. The EULA is displayed in a badly readable font. The EULA and privacy policy is marked to be accepted by default. After installation and after every reboot USTechSupport.MyCleanPC does a scan and shows thousands of entries which should be cleaned, the number includes fragmented disk space so the user is scared by the high number. Cleaning requires a paid registration while there is little to no user benefit.
Removal Instructions:
Files:
Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.
Folders:
Please use Windows Explorer or another file manager of your choice to locate and delete these folders.
The directory at "<$LOCALSETTINGS>\Temp\USTechSupportStub_v1.0_smartdownload".
Make sure you set your file manager to display hidden and system files. If USTechSupport.MyCleanPC uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!
Registry:
You can use regedit.exe (included in Windows) to locate and delete these registry entries.
Delete the registry key "{1EBF37B1-7B87-43C8-9DB7-11AD9920E948}_is1" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\".
Delete the registry key "PC Optimizer" at "HKEY_LOCAL_MACHINE\SOFTWARE\USTechSupport\".
Delete the registry value "MyCleanPC PC Optimizer" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\".
If USTechSupport.MyCleanPC uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
Final Words:
If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.