Losing my Payroll software licences

[Danfinn]

Since loading Spybot corporate with anti virus my payroll software keeps reverting back to a trial version. The licence key goes missing and I have to re-insert it. I have emailed brightpay about this and they have no idea why it is happening.

My hardware is an Acer Vertiton, running Windows 7, fully updated. I did think windows might be doing it, but clearly this is not the case. My pc has not been rebooted for several days yet this morning my payroll says I have 60days trial licence and I had to re-enter the key again.

Any advice would be much appreciated. BTW all my other software is not affected.

Thanks

Dan

[Zenobia]

There's a support page for business users here:
https://www.safer-networking.org/support/ticket/business-users/

Or there is a business editions forum listed here:
https://www.safer-networking.org/support/forum/

You would probably get the best help for you either by opening a support ticket under Corporate, or posting on the Business Editions forum. :)