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View Full Version : Manual Removal Guide for Screenlock.pcs



Friday
2017-12-06, 11:10
The following instructions have been created to help you to get rid of "Screenlock.pcs" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
trojan

Description:
Screenlock.pcs pretends to be a PC Cleaner. After restarting the computer it shows a lockscreen. Explorer and Task Manager are disabled.
Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$APPDATA>\Microsoft\Installer\{9EC7AF25-B56D-486E-B00E-A75232580507}\pcobserverlogo.exe".
The file at "<$APPDATA>\PC-CURE\PC-CURE\background\wmplayer.exe".
The file at "<$APPDATA>\PC-CURE\PC-CURE\Pc-cure.exe".
The file at "<$APPDATA>\PC-CURE\PC-CURE\Pc-cure.vshost.exe".
The file at "<$DESKTOP>\Pc-cure.lnk".
The file at "<$STARTUP>\wmplayer.exe.lnk".
The file at "<$STARTUP>\wmplayer.lnk".
Make sure you set your file manager to display hidden and system files. If Screenlock.pcs uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$APPDATA>\Microsoft\Installer\{9EC7AF25-B56D-486E-B00E-A75232580507}".
The directory at "<$APPDATA>\PC-CURE\PC-CURE\background".
The directory at "<$APPDATA>\PC-CURE\PC-CURE".
The directory at "<$APPDATA>\PC-CURE".
Make sure you set your file manager to display hidden and system files. If Screenlock.pcs uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "{9EC7AF25-B56D-486E-B00E-A75232580507}" at "HKEY_CURRENT_USER\Software\Caphyon\Advanced Installer\LZMA\".
Delete the registry key "{9EC7AF25-B56D-486E-B00E-A75232580507}" at "HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\".
Delete the registry key "52FA7CE9D65BE6840BE07A2523855070" at "HKEY_CURRENT_USER\Software\Microsoft\Installer\Features\".
Delete the registry key "52FA7CE9D65BE6840BE07A2523855070" at "HKEY_CURRENT_USER\Software\Microsoft\Installer\Products\".
Delete the registry key "C3AE33D22DA79E643A60C40F8816E5A2" at "HKEY_CURRENT_USER\Software\Microsoft\Installer\UpgradeCodes\".
Delete the registry key "C3AE33D22DA79E643A60C40F8816E5A2" at "HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UpgradeCodes\".
Delete the registry key "PC-CURE" at "HKEY_CURRENT_USER\Software\".
If Screenlock.pcs uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

There are more registry entries that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.