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View Full Version : Manual Removal Guide for PU.Mindspark.FormFetcherPro



Friday
2018-01-03, 14:15
The following instructions have been created to help you to get rid of "PU.Mindspark.FormFetcherPro" manually.
Use this guide at your own risk; software should usually be better suited to remove malware, since it is able to look deeper.

If this guide was helpful to you, please consider donating towards this site (http://www.safer-networking.org/index.php?page=donate).

Threat Details:

Categories:
pups

Description:
PU.Mindspark.FormFetcherPro installs a toolbar by Mindspark Interactive Network.
Removal Instructions:

Files:

Please use Windows Explorer or another file manager of your choice to locate and delete these files.

The file at "<$LOCALAPPDATA>\FormFetcherProTooltab\TooltabExtension.dll".
Make sure you set your file manager to display hidden and system files. If PU.Mindspark.FormFetcherPro uses rootkit technologies, use the rootkit scanner integrated into Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) 2.x or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify files!

Important: There are more files that cannot be safely described in simple words. Please use Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) to remove them.

Folders:

Please use Windows Explorer or another file manager of your choice to locate and delete these folders.

The directory at "<$LOCALAPPDATA>\FormFetcherProTooltab".
The directory at "<$LOCALAPPDATA>\Google\Chrome\User Data\Default\Extensions\jcohbbeconnbknaeaodohnjcelemnlfc".
Make sure you set your file manager to display hidden and system files. If PU.Mindspark.FormFetcherPro uses rootkit technologies, use our RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).
You will have to use a global search for files without a name specified. Be extra careful, because just the name might not be enough to identify folders!

Registry:

You can use regedit.exe (included in Windows) to locate and delete these registry entries.

Delete the registry key "FormFetcherPro" at "HKEY_CURRENT_USER\Software\".
Delete the registry key "FormFetcherProTooltab Uninstall Internet Explorer" at "HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Uninstall\".
If PU.Mindspark.FormFetcherPro uses rootkit technologies, use our RegAlyzer (http://www.safer-networking.org/index.php?page=regalyzer), RootAlyzer (http://forums.spybot.info/downloads.php?id=8) or our Total Commander anti-rootkit plugins (http://forums.spybot.info/downloads.php?id=3).

Browser:

The following browser plugins or items can either be removed directly in your browser, or through the help of e.g. Spybot-S&D (http://www.safer-networking.org/index.php?page=spybotsd) or RunAlyzer (http://www.safer-networking.org/index.php?page=runalyzer).

Please check your bookmarks for links to "<regexpr>http\://hp.myway\.com/formfetcherpro. ".

Final Words:

If neither Spybot-S&D nor self help did resolve the issue or you would prefer one on one help,
Please read these instructions (http://forums.spybot.info/showthread.php?t=288) before requesting assistance,
Then start your own thread in the Malware Removal Forum (http://forums.spybot.info/forumdisplay.php?f=22) where a volunteer analyst will advise you as soon as available.

There are more files or system entries belonging to this product that <$SPYBOTSD> can remove, but that cannot be easily described in text. Please use <$SPYBOTSD> to make sure <$PRODUCTNAME> gets completely removed.