ZOK24 Resource Not found [Archive] - Safer-Networking Forums

Sarge2_11

2018-08-12, 16:39

https://i.imgur.com/lLsCsEM.png

Is this a Spybot error or something else?

I'm having the same issue since upgrading to the newest version of Spybot. I'm guessing it has something to do with automatic maintenance/updates or something of the sort.

fetterolf

2018-08-12, 23:43

I'm having the same issue since upgrading to the newest version of Spybot. I'm guessing it has something to do with automatic maintenance/updates or something of the sort.

I am having the same issue with the same prompt "resource ZOK24 not found" related to live protection.

Zenobia

2018-08-15, 05:49

You guys could open a ticket with Spybot support, if you like. :)
https://www.safer-networking.org/support/ticket/

Sarge2_11

2018-08-16, 19:18

You guys could open a ticket with Spybot support, if you like. :)
https://www.safer-networking.org/support/ticket/

Either it's google chrome, or gmail, that just keeps looping back to the support page. Can't even contact them.

tashi

2018-08-16, 22:16

Hello,

Apologies, the support team is aware of the issue and this thread.

Best regards.

Sarge2_11

2018-08-22, 04:22

https://i.imgur.com/lLsCsEM.png

Is this a Spybot error or something else?

I just reinstalled the latest version of Spybot 2....I have the antivirus as well....works fine now. Somewhat of a hassle with the update downloads. Problem solved though. :-)

Yülle

2018-08-23, 19:31

I just reinstalled the latest version of Spybot 2....I have the antivirus as well....works fine now. Somewhat of a hassle with the update downloads. Problem solved though. :-)

Hi Support-Team, can you confirm, that re-install resolves the problem with ZOK24 message?

br Yülle

fetterolf

2018-09-13, 07:25

If anyone can tell me whether or not this is a confirmed fix or if there is any confirmed way to get rid of this repeating prompt I would appreciate it.

fetterolf

2018-09-13, 07:46

Hello,

I have determined that the Task Scheduler item for:
Scan most recently used file in the background
Background scan of most recently used files when the computer is idle.

Is the event which creates the Dialogue and Prompt with "ZOK24" in Windows when Live Protection is Enabled.

I do not yet know what ZOK24 is or why it is looking for it.

I would appreciate any information anyone has.

fetterolf

2018-09-13, 07:49

"C:\Program Files (x86)\Spybot - Search & Destroy 2\SDOnAccess.exe"

This has something to do with ZOK24. Checking if I can trigger it by running this exe and if I can find any other exe that Scans Recently Used Files.

If not I will disable this and run scans on idle or on lock instead.

Suemarie

2018-10-15, 20:13

I do have a question before I reinstall. I have Spybot Pro. Will I have a problem reinstalling it as it is already paid for.

tashi

2018-10-16, 04:38

Hello Suemarie,

I do have a question before I reinstall. I have Spybot Pro. Will I have a problem reinstalling it as it is already paid for.

If you do encounter issues with your license please use the form here (https://www.safer-networking.org/lost-license/)

Hope that helps. :)

Best regards.

Catch

2018-10-21, 19:03

Hi, It seems that this issue disturbs my Office installation. The apps (Word, Excel, Outlook) crashes constantly when Spybot is enabled but seem to work OK when disabled. This has happened for a few days now in the same period as the ZOK24 warning.
/BR

tashi

2018-10-22, 17:10

Hello everyone,

The team is working on a patch to resolve the issue. :kboard:

Beadbud5000

2018-11-18, 18:07

https://i.imgur.com/lLsCsEM.png

Is this a Spybot error or something else?
I have been having problems with my browser, Firefox. Could this error also be a problem with this?

danguy`

2018-12-01, 21:38

Any update on the resolution? I'm getting these popping up multiple times per day. Thanks!

1armedjack

2019-01-12, 06:28

Was a solution ever found for this issue. I'm having that same 'Resource zok24 not found' window pop up occasionally. I just installed Spybot S&D Pro 3 days ago and also have Spybot Anti Beacon set to scan (immunize) at startup. I haven't had time to sit down and learn the software yet so I may be missing something simple?

Kenzo

2019-04-18, 00:19

I installed Spybot a few days ago and I get the ZOK24 issue a few times a day. :confused:

Zenobia

2019-04-18, 00:47

You could ask Spybot support about that. The contact form is here:
https://www.safer-networking.org/support/#contactform

tashi

2020-01-10, 20:10

eacoimbra

2020-06-20, 17:49

Hello,

Thank you to those who did open a support ticket.

This installer can be used to fix the ZOK24 issue.

https://download.spybot.info/Spybot2/special-purpose-test-versions/zok24-bug/spybotsd2-install-SDOnAccess-zok24.exe

Best regards.

Hi,
I purchased a Spybot Search & Destroy 2 Pro license last week and have been seeing this error message sporadically.

As we are in June and your post is from January I ask if it is safe for me to use this installer.

Puniksem

2020-08-20, 18:50

This error resource not found message has plagued me randomly almost every day, like a parasite that just won't die, no matter what ointment you apply to it, come on guys @Spybot, you write and develop the software, you must know what error/s generate specific error codes and resulting UI message... Surely? This is a potential deal breaker for me, as the error message often interrupts important conference calls and automated on-screen demonstrations. SORT IT OUT , ELSE I WILL NOT BE RENEWING MY SUBSCRIPTION.