PDA

View Full Version : Changing password



CRAGUSBE
2019-02-22, 16:29
I have tried to change my password by re-registering.

When I opted to retain my existing user name I was given the option to enter my email address.

Got a message that password-change info would be sent by email.

No email arrived, despite trying several times on several days.

Zenobia
2019-02-23, 18:26
Not sure if this is useful to you, but there is a lost password section in the FAQ.
https://forums.spybot.info/faq.php?faq=vb3_board_usage#faq_vb3_lost_passwords
It says to check your spam filters and folder if you do not receive the email.

tashi
2019-02-23, 21:13
Thank you Zenobia,


I have tried to change my password by re-registering.

When I opted to retain my existing user name I was given the option to enter my email address.


Hello CRAGUSBE,

One cannot re-register to change the password on an existing account, the system will throw errors. :)

Please do as Zenobia suggested, click on the 'Forgotten Your Password (https://forums.spybot.info/login.php?do=lostpw)' link and follow the instructions there.

Best regards, tashi

CRAGUSBE
2019-03-07, 14:10
Thank you Zenobia,



Hello CRAGUSBE,

One cannot re-register to change the password on an existing account, the system will throw errors. :)

Please do as Zenobia suggested, click on the 'Forgotten Your Password (https://forums.spybot.info/login.php?do=lostpw)' link and follow the instructions there.

Best regards, tashi

Thank you very much for putting me on the right path.