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View Full Version : Your license is broken please reinstall it.



CJFates
2019-03-20, 04:04
WTF? Just bought the pro version of spybot anti beacon only to have it say your license is broken please reinstall it? It's a license... you type it not reinstall it. I re entered it multiple times, re opened the software multiple times, and now reinstalled the client from my email receipt multiple times. I'd like a refund if this program doesn't work.

tashi
2019-03-20, 15:20
Hello CJFates,

Very sorry to hear about the problem you are experiencing, please contact support here (https://www.safer-networking.org/support/#contactform).

Best regards,

tashi

Paspirine
2019-05-21, 05:24
Hi I don't mean to necro, but I get the exact same problem. Just bought Anti Beacon Premium and I get "Your license is broken, please reinstall it". There is nothing online about this problem exept this thread . Thank you for your help!

EDIT:I've seen in some other post that I should maybe wait a while for it to fix itself, I'll keep you guys updated :)

Neaulerie
2020-01-05, 06:29
So apparently it's still not fixed as it's now Jan 2020 and I have exactly the same problem. Did you get your money back, CJFates, or did they provide a fix?

NVRon
2020-11-20, 17:42
"License is broken" has shown for months - reinstalled - still show but does not seem to affect function . Should I be concerned?

Zenobia
2020-11-24, 03:18
You can use rhe contact form to ask about that, if you like:
https://www.safer-networking.org/support/#contactform
Under software & license you can select anti-beacon or anti-beacon plus in the pull-down menu.