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Tricolor
2019-06-27, 21:36
With the Update service for Spybot I keep getting the message that one cabinet file keeps failing due to an hash mismatch:


Hash 99f23194faefab9b4c26f817c5259177 for archive "Trojans-C.sbi-20190626.cab" does not match expected hash 64489F0D20CC9552B358793027F227F9!.

One line down the next line it says: Installed 5 updates.

According to my Updates.log this problem occurred for the first time on 2019-06-23 on my Pc.

Is it possible for the support team to rebuild the file and put it on the ftp location again, please?

Thank you!

Zeddicus
2019-06-27, 22:56
Hi all,

I've got the same problem during my updates half an hour ago, except the expected hash shown is 4985CD2AF281FF9CBD62032CF791A562.
What's going wrong?

Greets,
Z. :)

tashi
2019-06-28, 01:34
Hello,

Thank you for reporting, I let the team know.

Best regards.

(m/f)
2019-06-28, 11:21
Some servers did not synchronize during our internal update phase. We are investigating this issue and it will hopefully resolved soon. Thanks for reporting. If you update again, this should help because then you will probably download from another server.

Tricolor
2019-06-28, 18:30
Some servers did not synchronize during our internal update phase. We are investigating this issue and it will hopefully resolved soon. Thanks for reporting. If you update again, this should help because then you will probably download from another server.

Thank you, now I was able to update the "Trojans-C.sbi" definitions.

Zeddicus
2019-06-28, 19:24
Thanks from me also! With me it was the Cookies.sbs-20190626.cab, which was installed a few minutes ago. Perfect!